Software Office
Resume:
TODD ALLIS
San Jose California 95125-2012
Cell 408-***-****
*******@**********.***
SYSTEMS ADMINISTRATOR / TECHNICAL SUPPORT PROFESSIONAL with 15 years of progressive
experience in college, high-tech, and public relations settings. Experienced in
heterogeneous environments with Windows, Macintosh, Linux/Unix, and OS/2. Adept in
troubleshooting networks, hardware, software, and document formats, and responding with a
strong sense of urgency. Creative worker with solid teaching skills. Good at communicating
complex technologies to non-technical people. Skillful at resolving difficult or emotional
customer situations.
TECHNICAL SKILLS
PBX:
Administration of Meridian Phone/Voicemail system. Setup extensions, names, voicemail
boxes, and passwords.
Server Administration:
Built and administered Win NT, Win 2000, RedHat Linux, and Debian Linux servers.
Web administration: Apache & MS IIS, Internet/Intranet sites, virtual domains, Perl
scripts.
Email administration: Postfix, Exchange Server, and Sendmail. Maintain user accounts,
reset passwords, virtual domain setup.
DNS, DHCP, Active Directory.
SQL server maintenance. Queries via Crystal Reports.
Network administration: Switches, making/running cables, TCP/IP setup, File Sharing,
ssh/ftp/telnet servers, Print Server setup/admin, Samba setup/admin, Ethernet & Token
Ring.
Crontab & At to schedule server commands
Desktop Software:
Win NT/2000/XP/95/98:
Office 2000 Suite, Access, Star Office/Open Office, Outlook, Eudora, Lotus Notes, Gimp,
PhotoShop, Track IT, Remedy, Hummingbird eXceed
Unix:
vi, shell scripts, ssh, Perl, screen, XFree86, Various window managers, Gimp, Framemaker,
Star Office/Open Office
OS/2 WARP 3.0/4.0:
Lotus Smartsuite, Lotus Notes
Macintosh:
Office 98, Filemaker Pro, PhotoShop, Eudora
Video:
Video capture, subtitling, and dubbing using ATI capture software, Virtual Dub, Sub
Station Alpha, various codecs, for small digital video projects.
Hardware:
PC XT through Pentium 4, Macintosh 68k/Powermac, Sparc, RS/6000, installed components on
PC/Macintosh/Sparc.
Platforms:
Win NT/2000 Workstation/Server
Unix: BSD/Linux/Solaris/Ultrix
Mac OS9/OS X
DOS 6.2/Win 3.1/95/98
OS/2 WARP Connect/4.0
Experienced in troubleshooting and diagnosing various hardware/software; performing file
conversions and identifying file types with no extensions; performing hardware/software
installations and configurations on PCs, Suns, and Macs.
Built PC at home with RedHat Linux and RAID 0+1 as web/email/ssh server and set up
Ethernet network. Built co-located web/email/ssh server with Debian.EXPERIENCE/ACCOMPLISHMENTS
MMC TECHNOLOGY, San Jose, California
January 2002 to presentSystem Administrator
Responsible for troubleshooting various hardware, software, and network issues on office
PCs and cleanroom tool PCs. Coordinate with other IT staff to work on large projects.
Install and configure software and hardware. Developed a production flow map to identify
all the system locations and configurations in the clean room. Helped implement new RFID
tag system in the clean room.
AUSPEX SYSTEMS, Santa Clara, California
2000 to 2001Software Engineer
Packaged software patches for customers, performed continuous build testing on Network-
Attached Storage, built interim software builds, maintained Perl scripts, and interviewed
potential candidates for various Auspex positions. Worked with Solaris and Win NT.
KVO PUBLIC RELATIONS, Mountain View, California
1997 to 2000Senior Systems Administrator
Responsible for maintaining DNS and internal/external websites including forms;
administering user accounts with Unix (BSD/OS 2.0.1), Win NT, and MediaMap; administering
Norstar telephones/voicemail; and interviewing potential candidates for various KVO
positions.
* Built Win NT file/print server for KVO to serve Mac, Win, and Linux. Set up
organizational scheme for file areas and established local server for office.
* Coordinated the computer/network portion of office move for KVO, including the
reconfiguration of Cisco routers.
* Sold obsolete computer equipment and bought newer equipment.
* Set up a workstation with RedHat Linux 6.1 and set up Samba to allow interaction with
existing Win network.
* Set up Internet Information Server and DHCP.
* Wrote Unix script files to switch between keyboard layouts.
IBM CORPORATION, San Jose, California
1996 to 1997Contractor, Computer Task Group, Santa Clara, California
Performed various hardware and software installations and troubleshooting.
Wrote and maintained IBM internal PC Help website at Cottle Road site.
INTEL CORPORATION, Santa Clara, California
1994 to 1996Assistant to Associate Editor, T-CAD Department
Responsible for responding to IEEE article submissions. Set up documents for my manager
to respond to, and wrote response letters based on his decisions.
Set up data documents and merge letters in WordPerfect to print all letters for the
Associate Editor of the IEEE Transactions on CAD/ICAS. Set up merges to print from a
button bar.
SAN JOSE STATE FOUNDATION, San Jose, California
1991 to 1995Student Assistant
Wrote macros and merges in Word, Excel, and WordPerfect, including merge to email.
Interviewed potential candidates for various San Jose State Foundation positions. Trained
new Technical Support Specialists.
* Reorganized mailing of monthly reports. Changed from handwritten random mailing to
presorting, consolidation, and preprinted labels.
* Rewrote Word 6 mail merges for accounts payable memos. Automated date and totals
fields.
FULLERTON COLLEGE, Fullerton, California
1988 to 1990Software Support
Supported PCs and Macs in the computer labs and offices on campus. Installed software and
responded to any software issues.
Wrote DOS batch files to install software and update the menu data file in computer labs.
EDUCATION / PROFESSIONAL DEVELOPMENT
Coursework towards BS in Computer Science, San Jose State University, San Jose,
California
General Education, Fullerton College, Fullerton, California
Win NT Systems Administration classes
Various coursework in: C language, Pascal, Fortran, 3D Animation, Ada, Combinatorics, and
CAD Design
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