Customer Service Quality Control
Resume:
Seeking employment (Ohio)
see below
JEFF BUMP
*** ***** ****** / ******, **** / 419-***-**** / ********@*****.***
A positive, dependable, team oriented role model with extensive experience in diversified Fortune 500 Manufacturing/Warehouse Management environments. Experienced and passionate about bringing out the best in others by motivating and taking interest in the people and customers I work with. Looking to secure a career directed position that will lead to new challenges, advancement and growth within a progressive work environment.
PROFESSIONAL EXPERIENCES
ACCELERATED PACKAGING INCORPORATED Lewis Center, Ohio 2008- current
Production Supervisor
Oversee and assist a labor force of at times up to 750 employees and line leaders in all aspects of the production process.
Assist in maintaining an accurate inventory and process documentation.
Create and assign job assignments according to customer needs on a daily basis.
Troubleshoot any problems either personnel or machine related in a timely and effective manner.
Instill a positive working environment at all times for employees using positive techniques.
MERRIN ATHLETIC, Worthington, Ohio 2007-2008
Warehouse Manager/Sales
Responsible for all aspects of Warehouse operations such as inventory control, shipping/receiving activities, and daily job scheduling for approximately 16 employees.
Meet and exceed current customer expectations as well as pursue new clients for future sales through cold calls as well as face to face meetings.
LIEBERT CORPORATION, Worthington, Ohio 2006-2007
Quality Assurance
Responsible for ensuring that all inbound products meet mandated industry standards. This includes checking product for defects, refuse product and/or perform repairs as needed prior to discharging.
In charged of preparing all required documentation for proper discharge to shipping area according to established quality standards.
WORTHINGTON CYLINDERS, Westerville, Ohio 1998-2006
Packaging/Paint line Group leader
Responsible for managing all aspects of the finishing line, from raw material to finished product.
Ensure that all product exceeded customer requirements and expectations.
Implemented necessary changes that resulted in achieving several production records while maintaining an accident rate of 0%.
Headed several continuous improvement initiatives that resulted in a safer working environment and helped the company save thousands of dollars.
Responsible for creating work plans and assigning duties to employees on a daily basis.
In charged of managing a crew of 35-40 employees including attendance, merit increase, disciplinary actions, and safety related concerns.
Proven ability to effectively communicate with associates, vendors, and management in order to accomplish the established objectives.
ADDITIONAL SKILLS
Quality Control
Safety Assurance
Continuous Process Improvement
Forklift Experience
Inventory & Quality Control
Exceed in Customer Service
CERTIFICATIONS
Teaching the Safe operation of Powered Industrial Trucks (Bureau of Workers Compensation)
How to conquer Physical inventory and Cycle counts (Path Masters International)
EDUCATION
Cardington Lincoln High School, Graduated 1989
College Preparatory
Bluffton College, Ohio, 1989-1991
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