marketing specialist

Ravonda's InformationLocation: RALEIGH, NCTitle: marketing specialistExperience: 12+ yearsWork Types:

Willing to Relocate: YesWilling to Travel: Do not mind travellingCareer Level: IntermediateWork Status: U.S. CitizenInterests:

Member Since: 2012-07-02 Helpful Links

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Ravonda Vanderhorst *************@*****.***

po box 99254

Raleigh NC,27624

Qualification profile

Extensive experience in serving customers both in person and by telephone

in a office setting or call center environment.Well organized

highly efficient working in a multi-tasking dynamic environment.Ability

to plan organize and supervise the work of others.Self starter

WORK EXPERIENCE

Dates Employed Job Title

6/2010-Present

GMR Marketing

North Carolina Marketing specialist

- Interact with consumers over 21

- Promote the brand of product

- distribute samples and give aways

-Create promotional products

07/2008-4/21/2011 Money Processor

Nationwide Insurance

Raleigh/NC

-Provide excellent customer service

-Correct errors on billing accounts

-Prepare time sensitive documents

12/2007-05/2008 Sales Associate

Wilson Leather

Concord /NC

-Provided excellent customer service

-Maximizing store sales goals

-Assist customers on the sales floor

-Operate cash register

-Assist with store inventory

2/2007 - 3/2008 Behavior Technician

Home Care Management

Charlotte/NC

-Responsible for providing transportation for client's outings

-Assist clients with reducing socially dysfunctional behaviors

-Prepare time sensitive documents

-Planned and coordinated daily activities.

11/2006 - 1/2008 Administrative Assistant Jireh's Place

Inc

Charlotte/NC

-Prepare time sensitive document

-File and retrieve corporate documents

-Organize schedule and coordinate appointments,meetings,conferences for

department personnel.

-Answer calls and provide appropriate information route calls as needed

and take and distribute messages.

4/2005 - 11/2006 Program Coordinator

New Friends Adult Day Care

Charlotte/NC

-Handle various tasks simultaneously,organize,make decisions,and work

effectively under deadlines.

-Represent the Executive Director in their absence

-Recognize and enforce procedures and policies as they relate to all

department personnel,paperwork,documentation.

-Responsible for handling customer service complaints

-Responsible for recruiting and interviewing new staff members

- Implemented and worked very closely with the Alzheimer Association

assist staff with training of Alzheimer patients.

-Planned and coordinated daily activities.

10/2001 - 6/2004 Customer Service

Comcast Cable

Waldorf/MD

-Communicating with both internal and external customers by phone or in

person.

-Handle high call volume

-Prepare invoices

-Research customer records in order to resolve customer issue.

-Issue credit adjustment

-Sales and retention

9/1999 - 6/2001 Front Desk Receptionist

Olsten Staffing

Washington/DC

-Answered multiple phones lines

-administrative support,

-Greet visitors

-sorting and distributing mail

-Excellent communication skills

Education

8/1992-6/1985 West Charlotte High School Charlotte,NC

Certificates

1999-2005 Certified Nursing Assistant

2003 Excellent in Customer Service Waldorf,MD

2006 How to Supervise People Charlotte,NC

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