Customer Service Associate
Resume:
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FORT WORTH, TEXAS *****
***.*******@*****.***
Work History
Jan 25, 2012-
Wal-Mart
Customer Service Associate
Provide customer service by sending Money Gram, Selling Money orders, Taking payment for credit cards, Auto, electric, mobile services and utilities; cashiering and making refunds for
customers.
Sep 09, 2003 - Sep 02, 2011
The Home Depot - Fort Worth, Texas
Scheduler/Assoc Coordinator/Head cashier/Pro cashier
Writing schedules for 100 employees; data input; employee orientation, development, and training; scheduling management with applicants for job interviews, customer service, cashier, supervised up to 10 cashiers keeping up with .
Feb 03, 2003 - Aug 28, 2003
Randol L. Stout Attorney at law. - San Angelo, Texas
Secretary
Data input using Microsoft word/excel, answering phones, scheduling appointments, accepting payments, mailing out correspondence, filing.
Apr 01, 1994 - Jan 01, 2001
Texas Dept. of Crim. Justice - Snyder, Texas
Corrections Officer
Searched for contraband and provided security; kept count of offenders, fed, and supervised offenders in housing, work, and other areas. Supervised and provided security of offenders
performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations.
Education
Snyder High School - Snyder, Texas
Education Level: High School Diploma
GPA: 3.4
Training
Howard College
Excel Fundamentals
Status: Completed
Howard College
Micro soft word
Status: Completed
Kaplan University
Property & Casualty (Texas) course (2/2012)
Status: complete
(studying to take exam to become licensed)
Occupational Experience
Office Clerks, General ( 6 yrs)
1. Answered telephone, responded to requests, delivered messages, and ran errands.
2. Communicated with customers, employees, and other individuals to disseminate or explain information.
3. Compiled, copies, sorted, and filed records of office activities, business transactions, and other activities.
4. Completed and mailed bills, contracts, policies, invoices, or checks.
5. Completed work schedules and arranged appointments for staff and students.
6. Computed, records, and proofread data and other information, such as records or reports.
7. Operated office machines, such as photocopier, fax machines, and personal computer.
8. Ordered materials, supplies, and services, and completed records and reports.
9. Reviewed files, records, and other documents to obtain information to respond to requests.
10. Stuffed envelopes and addressed, stamped, sorted, and distributed mail, packages, and other materials.
Computer Skills
Typing Speed: 30 Words Per Minute
Language Skills
English - Excellent ( Read Write Speak)
Spanish - Good (Speak)
Driver's License
Class C - Standard Driver's License
References
Naomi Herrera
Dept. Supervisor/Business Owner
972.602.387
Roy Zamarippa
Allstate Agent
Jody Elkins
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