Tracy Velazquez

Email: abo5ld@r.postjobfree.com

Address: *** ***** **** **

City: Jacksonville

State: NC

Zip: 28540

Country: USA

Phone: 910-***-****

Skill Level: Experienced

Salary Range: 33

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Tracy C. Velazquez, SSN: XXX-XX-XXX Page

Tracy C. Velazquez

227 Riverbend Drive Jacksonville, NC 28540

Phone: 910-***-**** Email: abo5ld@r.postjobfree.com

Social Security No:

Citizenship: United States of America

Veterans Status: N/A

OBJECTIVE

Receptionist

SKILLS SUMMARY

Social Worker professional with more than 6 years of social work, leadership and managerial experience. Excellent oral and written communication skills, demonstrated interpersonal skills, and proven supervisory and leadership expertise. Demonstrate and promote exemplary customer service with an emphasis on courtesy. Skilled in developing, planning, streamlining, administering and supervising social work programs and services. Provide crisis intervention to clients in the areas of domestic violence and mental health. Valued by employers for ability to improve processes; work well under pressure and in emergency situations. An integral member of any staff, able to effectively serve organizational needs in the role of receptionist.

EMPLOYMENT HISTORY

Social Worker IAT September 2005 to December 2008

Child Protection Services, Department of Social Services 40+ Hours per week

Jacksonville, NC Starting Salary: $33,774

Supervisor: Gayloyce Willis; 910-***-**** Ending Salary: $39,000

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Responsible for ensuring the welfare of families and the safety of children in and out of home. Advocated for families and managed a diverse caseload of up to 18 families, including multiple court cases, domestic violence, physical abuse, emotional abuse and military service members. Oversaw the safe removal of children from injurious environments, following the applicable judicial processes. Trained families and strengthened their capacities to protect and nurture children by matching them with available resources. Participated bimonthly in Child and Family Team Meetings.

Accomplishments: Planned and conducted Service Case Reviews each month to ensure that the agency's state standards are being withheld. Trained, counseled, and educated junior co-workers and families on family-centered approaches as needed. Successfully completed Family Care Plans and consistently conducted the completion and accuracy of In Home Family Service Agreement and Out of Home Service Agreement. Maintained an accurate case file on all families on caseloads.

Social Work Volunteer February 2005 to September 2005

Continuum Home Health Care Hospice 20 Hours per week

Jacksonville, NC

Supervisor: Joanne Ciampi; 910-***-****

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Ensured that all care is provided with respect to the patient and their families; provided companionship for clients in order to allow family and friends to rest or run personal errands. Provided personal care consistent with the care plan and cleaned clients quarters. Conversed with clients to ensure all needs were met and all desires were granted with permission from family members.

Accomplishments: Provided comprehensive and accurate reports to supervisor and family members. Compassionately listened to and conversed with clients and their friends and families. Successfully completed a 16-hour training program.

Case Manager January 2003 to March 2003

North County Solution for Change 40 Hours per week

Vista Way, CA Salary: $9.50 per hour

Supervisor: Tammy Megison; 760-***-****

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Provided support and leadership to staff, volunteers and residents of Solution for Change. Oversaw case management and assisted residents with personalized goal setting, employment resources, career planning, solution-seeking plans and life skills. Maintained detailed case files and documentation required by program. Participated in staff meetings and training programs for residents.

Accomplishments: Gained and applied knowledge of social work principles, techniques and practices and their application to complex casework and community problems. Provided direct and indirect services to over eight families. Directed weekly efforts of volunteers who provided food to clients.

Family Developer August 2002 to November 2002

North County Lifeline 40 Hours per week

Oceanside, CA Salary: $11.08 per hour

Supervisor: Adoria Luster; 760-***-****

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Administered intensive and customized case management. Responsible for interviewing, solution seeking, employment resources, career planning, basic life skills, and family building. Provided direct and indirect services to a diverse population of families, couples and individuals. Identified family strengths that could be applied in overcoming family challenges towards self-reliance.

Sexual Assault Response Team Volunteer September 1998 to March 2000

Womans Resource Center 30+ Hours per week

Oceanside, CA

Supervisor: Mrs. Hogan; 760-***-****

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Responsible for providing crisis intervention, advocacy, and information to survivors of sexual assault. Supplied emotional support and advocacy to sexual assault survivors during rape exams, questioning by law enforcement and hospital personnel. Provided resources and information to families and friends of survivors through counseling and mediation in conjunction with local hospitals. Responded to hotline calls and provided specialized services to individuals as well as families via telephone who were threaten or victimized. I received the Hotline of the month award in April 1999 and the 2000 Celebration of Service Distinguished Award in May 2000.

EDUCATION

Bachelor of Social Work 2002

San Diego State University

San Diego, CA

High School Diploma 1983

Louis D. Brandies High School

New York,

TECHNICAL PROFICIENCIES

Windows 98 / ME / 2000 / XP; Microsoft Office Suite: Word, Excel, PowerPoint; Internet Explorer

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