Customer Service High School
Resume:
Confidential User
Email: ********@***********.***
Address:
City: TEXARKANA
State: AR
Zip: 71854
Country: USA
Phone: 713-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
CURRENTY LOOKING FOR A POSITION WORKING WITH PEOPLE IN ANY GIVEN INDUSTRY
Educational Background:
Job History / Details:
1110 Brenda Lane
Apartment #C
Humble, TX 77338
SUMMARY
Dependable Worker with more than 30 years of transferable experience. Proven data entry, customer service and communication skills in a variety of settings. Upbeat, positive attitude with a history of producing quality results and satisfied customers. Computer, word and excel literate.
SELECTED SKILLS
Office
* Organized and implemented Export Air and Ocean shipments for clients
* Scheduled collections from Suppliers to the warehouse
* Data Entry of client Purchase orders into company systems
* Maintained accurate files
* Knowledge of Customs compliance in filing AES electronically
* Very Knowledgeable of ECCN (Export Control Classification Numbers)
* Assisted Suppliers with classifying products in association with Schedule B Codes and ECCN's
* Verified Vendor and Supplier Commercial Invoices for accuracy according to the client Purchase order instructions.
* Billed all files in a timely manner
* Knowledgeable of Banking (Teller) skills
* Worked with customers one on one in handling their banking needs.
* Knowledge of unloading trucks in a retail environment
* Located desired information using the Internet
Customer Service
* Worked one on one with Vendors and Supplier for clients
* Provided customers/clients with desired information in a timely manner
* Listened, calmed and assisted customers with concerns
* Established friendly and lasting relationships
Communication
* Utilized Internet email as an effective communication tool
* Answered phones in a courteous and professional manner
* Established rapport with diverse individuals and groups
* Demonstrated ability to express ideas in a team environment and influence action
Professional Experience
* Project Coordinator
* Bertling Logistics
* Humble, Tx
* February 2005
Certifications
* Certified in shipping Air and Ocean hazardous cargo.
* Certified in TSA requirements for Air shipments
* Certificate of training in Export Controls
Banking Experience
* Teller
* First Bank
* Tyler, Tx
* 2001 - 2004
Work Experience
* Provided friendly and personal service to customers
* Assisted customers with deposits, withdrawals and balancing their check books
* Balanced overdraft reports
* Balanced money drawer daily
Supervisor Experience
* Supervisor of 4 to 5 employees on the replenishment team.
* Sales in Women's and Children's departments
* Sears
* Tyler, tx
* 1979-2000
EDUCATION
High School Graduate: Chapel Hill High School Tyler, Tx
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