Richard Bauder
Email: ********@**************.***
Address:
City: St. Petersburg
State: FL
Zip: 33702
Country: USA
Phone: 727-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Articulate and polite cable technician, with 20 years of experience in installation, troubleshooting and repair. Talented Service technician with certifications in N.C.T.I.
Educational Background:
High School Dipolma from National Cable Television Institute, Denver CO 1/2001 to 6/1979 (Advanced Technician)
High School Dipolma from National Cable Television Institute, Denver CO 1/2001 to 10/2012
High School Dipolma from National Cable Television Institute, Denver CO 1/2001 to 10/2012
High School Dipolma from National Cable Television Institute, Denver CO 1/2001 to 10/2012
High School Dipolma from National Cable Television Institute, Denver CO 1/2001 to 10/2012
High School Dipolma from National Cable Television Institute, Denver CO 1/2001 to 10/2012
High School Dipolma from North Hills High School, Denver CO 1/2001 to 10/2012
Job History / Details:
Summary
Articulate and polite cable technician, with 20 years of experience in installation, troubleshooting and repair.
Talented Service technician with certifications in N.C.T.I.
Highlights
Works well in a team environment
Superior troubleshooting skills
Strong customer focus
Previous technical support experience
Complex technical information
Excellent interpersonal skills
Excellent written and verbal communication skills
Experience
March 1992 to October 2012
Brighthouse Networks St. Petersburg, fl
Service Technician
Answered customers' questions about products, prices, availability, product uses, and credit terms. Contacted new and existing customers to discuss their needs, and to explain how these needs could be met with the use of specific products and services. Worked as an on-call technician on a rotating schedule to handle outages and emergency issues. Helped in the training of the newly hired service technicians by having them ride along on a normal work day. Obtained Master Technician status after completing all required courses as of March 2003.
Education
2003 National Cable Television Institute St. Petersburg, FL
Advanced Technician
2001 National Cable Television Institute St. Petersburg, FL
Fiber Optic Technician
1998 National Cable Television Institute St. Petersburg, FL
System Technician
1995 National Cable Television Institute Vacaville, CA
Service Technician
1994 National Cable Television Institute Vacaville, CA
Installer Technician
1992 National Cable Television Institute Vacaville, CA
Installer
1979 North Hills High School Pittsburgh, PA
High School Diploma