EVELYN HINES
Apt. *
Arlington Heights, IL 60005
Cell773-***-****
E-Mail - ******.*****@****.***
SUMMARY
I have knowledge of MS Outlook, MS Word, MS Access, MS Powerpoint and MS Excel, proofreading, and also (Lock Box). I handled over 200 sales reps files consistently every day. Inputting information onto the database using spreadsheets, alphabetizing on the computer, as well as manually, filing, typing. Assist with vendor relationships, general office supply ordering, delivery services, copy center, and other routine office needs. Assist with conference room scheduling software program. Serve as backup to receptionist and also greeted visitors.
EXPERIENCE
HOEGH AUTOLINERS, Schaumburg, Illinois
Customer Service Representative/Data Entry
2008 - 2010
Responding to customer inquiries, quoting rates, making bookings, entering data into computer to process Bills of Lading. Issuance of manifests and corrections when needed. Processing Load Lists as required.
FISERV (CHECK PROCESSING CENTER), Chicago, Illinois
Encoder Operator
2007 - 2008
Repair Rejects checks that have to be encoded on the DP 500 machine. Take a full tray once the checks have been coded then print out the report sheet.
NEXTEL/PITNEY BOWES, Itasca, Illinois
Data Entry Specialist/Facilities/Customer Service Representative
2006 - 2007
Assist with vendor relationships, general office supply ordering, delivery services, copy center, and other routine office needs. Assist with conference room scheduling through MS Outlook program. Serve as backup to receptionist and also greeted visitors. Helping customer with there problem. Inputting information onto the database using spreadsheets, alphabetizing on the computer, as well as manually, filing, typing, sending off mail and using word and excel. Handling mail, sorting, distributing, receiving and sending off mail.
FEDERAL RESERVE BANK/MIDWEST PROCESSING CENTER
(CHECK PROCESSING CENTER), Bedford Park, Illinois
Data Entry Specialist(Lock Box)
2004 - 2005
I input checks into the DP 500 which encodes the checks. I also inter the dollar amounts as well as the cents into the computer. I check the checks to see if they were encoded properly and set them into a tray with a batch ticket so that they can be sent off to the banks from which they belong to.
UNDERWRITERS LABORATORIES INC., Northbrook, Illinois
Word Processor
1998 - 2003
Provided document creation of printout figures and illustrations. Typed descriptions of testing reports as well as narrative report. Handled compilation, proofreading and distribution of finals. Scanned information into the computer and fixed up documents and printout.
ADDITIONAL TRAINING
ITT TAYLOR BUSINESS INSTITUTE, Chicago, Illinois
Word Processing Certificate, 1985
ROBERT MORRIS COLLEGE, Chicago, Illinois
Office Assistant Certificate, 1984
Receptionist Certificate, 1984
Administrative Secretary Certificate, 1984
CURRIE MARIE HIGH SCHOOL, Chicago, Illinois
Diploma, 1983