Medical
Resume:
RITA JEAN HILTGEN
• DALLAS, TEXAS *****
PHONE • E-MAIL **********@*******.***
OBJECTIVE
Challenging career with Customer Service Responsibilities associated with a Business/Medical Office.
SOFTWARE/SYSTEM SKILLS
Lytec
Medisoft
Practice Studio
Microsoft Word
PROFESSIONAL QUALIFICATIONS
Strong Customer Service
Office Procedures
Office Equipment
Data Entry
Computer/Word Processor
Accounts Receivable
Claim Handling
Billing
Records Management
CPT/ICD-9 Coding
Insurance Verification
EDUCATION
February 1992 Eastfield College
To Mesquite, Texas
August 1993 Child Development
I studied child development at Eastfield college while
I worked at a day care center.
August 1985 Lancaster Elsie Robertson High School
To Lancaster, Texas 75146
June 1989 High School Diploma
I attended high school in Lancaster, Texas. While
there I studied the basics and was on the newspaper
staff. I was a member of S.O.S. (services offered
students), an organization that provided alcohol and
drug free activities and tutoring.
WORK EXPERIENCE
August 2006 Front Desk Coordinator/Receptionist
To Johnson Medical Associates
May 22, 2009 Richardson, Texas 75080
Duties: responsible for patient check in/out. Entry
Of demographics, posting of daily charges, posting
Of patient payments. Dealing with Medicare and
Posting of their payments. Scanning of patient
Records into computerized patient charts. Ordering
Of all office supplies. Daily reporting of all monies
Collected and deposits prepared. Copying of
Medical records when needed.
August 2002 Front Desk Coordinator/Receptionist
To Vincent P. Barr, MD Cardiology
March 2006 Desoto, Texas 75115
Duties: Responsible for patient check in/out. Entry
Of patient demographics, insurance verification,
Posting of daily charges, filing insurance (paper and
Electronic). Posting of patient payments. Dealing
With all HMO's, PPO's and Medicare. Daily backup
Of information and printing of daily reports
Scheduling of all patient appointments. Obtaining all
Referrals and pre-certs when needed.
February 1995 Business Office Assistant
To Anthony C. Jung MD Family Practice
January 2002 Lancaster, Texas 75146
Duties: Responsible for patient check in/out. Entry
Of patient demographics, insurance verification,
Posting of daily charges, filing insurance (paper and
Electronic). Posting of payments (insurance and
Patient) and balancing billing to all other
Insurances and patients when needed. Contact with
HMO's PPO's and Medicare. Daily back up of all
Computers and printing of daily reports and
preparing of daily deposits. Obtained all necessary
referrals for all insurances.
REFERENCES
Ms. Cindy Roberts
Former Office Manager for Dr. Jung
Known for 30 years
Ms. Janie Garcia
Day Care Director
Known for 18 years
Ms. Kathy Griffith
Heart Place Lancaster
Work 972-***-****
Known for 10 years
Ms. Judy Breshears
Charter School Secretary
Known for 18 years
Mr. Jay Walters
Department of Aging Caseworker
Known for 20 years
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