Administrative Assistant

LUANN HILTON

***** ******** **** ***** #*-*,

*****.******@**********.***

OBJECTIVE To obtain a senior level Administrative Assistant position that enables me to utilize current skills and offers continued opportunity for professional development.

SUMMARY OF QUALIFICATIONS

14 years experience in varied office settings adapting readily to new procedures and technologies

Perform standard and advanced administrative duties with limited direction and responsible judgment

Exemplary communication skills, strive to listen for understanding, and conduct conversation with both customers and co-workers that lead to positive business results

Considered the go-to person with a strong service oriented attitude

Team builder, consistently earning high commendation for leadership and the fostering of cohesive group relationships

Noted for timeliness, accuracy of work, as well as performance above and beyond job requirements

SKILLS MS Office applications: Word, Excel, Power Point, Outlook, Internet and peripheral office equipment Software AG: OpenAir, Global Deal Desk, SalesForce, Informus

FCPS: SASI, Lawson, LSIS

EXPERIENCE

March 2008 to present, Administrative Assistant

Software AG, Reston VA

Directly support the corporate Senior Vice President of Professional Services for North America, to include staff of 15 Regional Directors and Managers, for a division with revenue of $42 million annually

Trouble shoot issues as they arise; liaison for management team with accounting, business management and legal departments

Streamlined legal approval and distribution process for Professional Service Agreements and Statements of Work

Led effort with A/R office which brought about the collection of $7.8 million in outstanding, overdue debt in 10 months

Prepare detailed financial and resource utilization reports

Coordinator for meeting materials, agendas and presentations

Organized meetings on behalf of Professional Services for global participants, securing location, lodging, selecting menus, and follow through to ensure success of the event

Arrange domestic and international travel for the Vice President; approve all travel for team leaders

Fairfax County Public Schools - August 1997-March 2008

July 2006 to March 2008, Administrative Assistant

Herndon High School, Herndon, VA

Directly support the Principal of a large, diverse, ever evolving high school

Effectively and prudently communicate with Faculty and Staff, FCPS Administrative Offices and Community on behalf of Herndon High School through written and verbal means

Reorganized system for maintaining highly confidential personnel files and student expulsion files

Wrote the draft for letters and messages the Principal posted in activity/athletic programs, on the school website, as well as general school correspondence

Maintain principal's calendar with a sense of guardianship and respect for the high demand of the administrator's time, screen calls and visitors to principal's office

Prepare agendas for weekly Administrative Meetings, bi-weekly department chair meetings, and monthly Faculty meetings

Front line contact for local papers, writing press releases

Resource for Faculty and Staff on issues of Policy and Procedure, directives of the school system, procurement, facility needs and school programs and initiatives

Lead in arranging details of leadership retreats, staff opening of school and end of year celebrations

Supervised '07 graduation committee with grade level Assistant Principal

Developed strong work relationship with Building Engineer and Building Supervisor to oversee facility issues from normal maintenance to major renovation of pipe replacement

August 2000 to July 2006, Administrative Assistant

Chantilly High School, Chantilly, VA

Administrative support for two assistant principals, three counselors, five departments of teachers

Energetically respond to vast demands of day-to-day operations, key contact facilitating school to home communication for 600+ students

Efficiently and accurately maintain attendance, academic, discipline and health records for students both in data base and file copy

Compile and prepare time sensitive, highly confidential documentation forwarded to Superintendent's Hearing Officer for recommendation of student expulsion

Prepare file documenting truancy for court proceedings

Enter weekly information for and maintain all payroll records

Administrative coordinator of two week summer orientation program for rising 9th graders, design brochure, process registration, collect and deposit all fees associated, develop budget and process payroll

Accepted additional position as supervisor of Saturday School Detention reporting back to five assistant principals. Developed system to record statistical information necessary for yearly renewal of the grant funding

Member of graduation committee working with fellow staff members to guide students on the committee, from September to June, to plan and orchestrate the culminating event

August 1997 to June 2000, Administrative Assistant

Cub Run Elementary School, Centreville, VA

Maintained all academic, special services, discipline and health records for approx. 800 students both in data base and file copy

Registrar for new students having knowledge of and complying with regulations both county and state, acquired all previous school records when necessary

Accurately gathered statistical data to prepare documents monthly for county and state that determined school funding and staffing

Entered and maintained all payroll/leave records for entire school staff

Published weekly newsletter for school staff using desktop publisher software with creative graphics, changing from hard copy to more efficient and cost effective e-mail version as school's technology allowed

August 1996 to August 1997, Store Agent

Persnickety, Inc., Sterling, VA

October 1993 to August 1996, Administrative Assistant

Carlson Wagonlit Travel, Herndon, VA

EDUCATION NOVA, Intermediate Excel

Virginia Real Estate Course, Fairfax County Adult Education

NOVA, Loudoun Campus, Sterling, VA, Interior Design Program

Howard County Community College, Columbia, MD, Business Program

Salary Requirement: $58,000

References upon request

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