Customer Service Representative
Resume:
Ryan Holke
Email: ********@***********.***
Address:
City: Granger
State: IN
Zip: 46530
Country: USA
Phone: 574-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
To acquire a challenging position within a dynamic and fiscally sound company where growth potential exists.
Educational Background:
High School Dipolma from Indiana University, South Bend IN 1/2001 to 12/2005 (Marketing and Advertising)
Job History / Details:
Professional Summary
To acquire a challenging position within a dynamic and fiscally sound company where growth potential exists.
Core Qualifications
Sales analysis
Account development
Self-motivated
Goal-oriented
Strong work ethic
Exceptional customer service
Inventory management
Customer- and service-oriented
MS Office proficient
Experience
May 2006 to October 2012
Enterprise Rent-A-Car Mishawaka, IN
Customer Service Representative
Helped customers with questions, problems and complaints in person and via telephone.
Developed positive customer relationships through friendly greetings and excellent service.
Greeted customers in a timely fashion while quickly determining their needs.
Developed and maintained long-term relationships with corporate accounts and dealerships in the area.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
December 2001 to October 2005
Menards Mishawaka, IN
Lumber Yard
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
2005 Indiana University South Bend, IN'
Bachelor of Science Marketing and Advertising
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