Quality Assurance Engineer
Resume:
Michael Treitel
TreitelMichael_resume_html_m**a*b38b.gif
abo5a6@r.postjobfree.com
PROFESIONAL SUMMARY
Computer Professional with 15 years cumulative experience in the areas of Systems and Network Administration as well as Quality Assurance (SQA) Software and Hardware Testing (HQA) - 10 years Systems and Network Admin and 5 years in Quality Assurance in organizations including Intel, Microsoft, Sun Microsystems, and IBM Corporation as well as small to medium organizations. Iapply creative problem-solving techniques to identify the source of problems; as well as keeping the customer aware of every step along the way..
TECHNICAL SKILLSRed Hat Enterprise Linux 3, 4, and 5.2 Solaris 8, SUSE, UNIX, Windows (2000, XP, 2003, Vista), Microsoft Technologies including Office, Server, Desktop, Open Source/GPL, Proprietary, Java, .NET, MTA (Sendmail, Postfix, Proprietary), Proxy, C-code, LDAP, XML, Apache, PHP, PostgreSQL, Black box and white box, pSeries RS/6000, c7000 Blade Enclosures, HP ProLiant Servers, PowerPC pSeries, Cisco, Extreme, Sparc, Apple Macintosh, Dell, HP, IBM, Intel, Opteron, AIX, BSD, Linux kernel 2.4 and 2.6, Mac,, TCP/IP, VLAN, Wireless, Cisco, Extreme, Windows 2000, XP, 2003, Ethernet, Active Directory, Nagios, NIS/NFS, LDAP, SMTP, SSL, TLS, Spam Assassin, Sophos, DNS, HTTP, HTML, SQL, XML, UNIX and Linux Shell (bash, c, ksh). VERITAS Clustering and NetBackup, SAN, HP Smart Array
PROFESSIONAL EXPERIENCE
Drilling Info
(contract) April 2007 to June 2011Linux Systems Administrator
Administration of all Linux Servers in Production, IT, and other departments like QA
Linux Systems Administration including and installation and troubleshooting, security and regular OS software updates for Ubuntu 9 and 10 LTS Server and 11.04 Desktop..
Administration of Apache, Resin (Tomcat-like), Java Application Server, Postfix, mysql, Likewise Active Directory (AD) integration into a Windows environment.
Release of Drilling Info (DI) java code to Staging and Production Servers
Level 3 response to incidents in Production.
Orion Monitoring and JIRA ticketing systems
Secondary response to Windows Server 2003 through 2008 as well as Windows Desktops.
Part of core team charged with roll out of CI Stacks * rebuilt images of Production for use by DEV,QA, Training, and other DI Departments.
DI Production environment is 100% virtual on Vmware using Cisco USC servers, EMC, and NetApp
DI Internal environment is 70% virtual on Vmware on Dell, HP, off-the-rack Servers. EMC array and Netapp again on the back-end for sstorage.
Hewlett-Packard
May 2007 to 2010Linux Systems Administrator
* Comcast Smartzone - Operations
Linux System Administration - troubleshooting, installation, configuration, performance, security - for 8 million active email subscribers for Comcast SMTP Messaging Platform
Linux System Administrator for 1,500+ Red Hat Enterprise Linux- RHEL 4, RHEL 5.x Linux and Ubuntu Servers in two data centers and 3 labs running on HP Proliant Servers
Technologies include Red Hat Enterprise Linux, Ubuntu Linux, JBoss, Oracle, Zimbra, RHEL,TLS, Anti-Abuse Email, Tripwire, Nagios, Cfengine, HP ProLiant Blade Servers, SAN, Cisco, NTP, Perl, DNS, Apache, Postfix SMTP, ssh, bash, shell scripts, and Bizanga / Cloudmark MTA
Server Incident Response - troubleshooting and restoration of services to achieve Service Level Agreements (SLA) for system availability, uptime, and performance
Work in OVSD administrating Incidents, Service Calls, Change (Work Order and Emergency), and Problem Records
Manage Zimbra Message Collaboration Servers (Open Source alternative to Microsoft Exchange) including Jetty, Apache, LTMP, and POP, MySQL administration
Administer and support Storage Area Network (SAN) and VERITAS File systems and Clustering
Backup restores using VERITAS NetBackup and support NFS mounts
Document HOWTO*s, Processes, and Procedures on Team Share Point and Linux Wiki
Work on a 24x7x365 Level 3 Team
Configure servers via iLO and perform NIC bonding and verfication.
Configure iptables
Hewlett-Packard
(contract) November 2006 to Aril 2007
Linux-Postfix Incident Response
Administration of SMTP Boundary Mail Relays - Postfix MTA on Red Hat Linux
(anti-spam, anti-virus, mail routing) running on HP Proliant Servers
Customer included Fortune 500 companies like Delphi Automotive
Incident Response responsibilities included message tracking via log file analysis, pushing updates to bastion MTA*s via cfengine, Linux Systems Administration including troubleshooting and installation of RHEL, Apache, Postfix, RBL*s, Sophos
Nagios Monitoring of environments
Open View Service Desk ticketing management
Follow HP Processes and Guidelines
Perform performance monitoring using tools like SAR
MX Logic
March 2005 to October 2006Senior Quality Assurance Engineer
Carried out for test, verification, and risk analysis for Linux-based MTA Proxy mail servers designed for Anti-Mail Abuse Management (Spam, Virus, Content, and Phishing), TLS, and other functions
Designed and executed complex tests for system acceptance and verification of a distributed computer product involving a diverse set of Open Source and Proprietary components.
Wrote documentation, procedures, test plans, and test cases.
Executed test plans and test cases.
Filed Bug Reports (software defects) following industry-standard practices
Executed extensive testing of Apache, PostgreSQL, PHP, and Mx Logic MTA
Tripwire
December 2004 to January 2005Quality Assurance Engineer
(Contract)
Usability testing of Tripwire Enterprise 5.0 including the User Guide 400 pages+.
Washington State University
November 2004 to December 2004Systems Administrator
(Contract)
Documented UNIX Solaris and Linux Infrastructure Servers and Processes for WSU-Vancouver: DNS, DHCP, LDAP, Postfix, Amavisd, Sophos Anti-Virus, Barracuda SPAM Detection, Solaris, Samba, Apache, Perl, Red Hat Linux.
Intel Corporation
August 2003 to August 2004Quality Assurance Linux Tester
(Contract)
Tested UNIX and Linux Fast and Gigabit network drivers and nics with servers, switches, and routers (Intel Netstructure, Cisco Catalyst, Extreme Summit) in IPv4, IPv6, VLAN, Bonding, Multicast, and routing tests.
Tuned and compiled UNIX and Linux kernels and drivers including RHEL 3 and 4, BSD
Tested e100 and e1000 rpm*s via creation of rpm (rpm package management)
Executed test plans as well as performing ad hoc testing to find and fix software bugs
Microsoft Corporation
June 2003 to August 2003Microsoft Systems Administrator
(Contract)
Supported ~300 Windows clients including network services (Active Directory, TCP/IP), backups, administration, network migration, and hardware maintenance.
Sun Microsystems
April 2002 to November 2002Solaris UNIX Systems and Network Administrator
(Contract)
Provided 3rd level technical support (last escalation level prior to going to development).
Supported and maintained Java 2, Oracle 8.0x, and Solaris 7 and 8 on E4500 and Netra.
Team achieved 99.9 percent uptime of 6 data centers and 1,200 customer sites.
Bally*s Gaming Systems
April 2001 to January 2002AIX UNIX Systems Administrator
(Contract)
Performed AIX UNIX software installation and upgrades of RS/6000 pSeries Servers.
Developed advanced understanding of methodologies, tools, and technology of client.
Worked in 24x7x365 high availability environments with no downtime to operations.
Sun Microsystems
April 2000 to January 2001Systems Software Engineer
(Contract)
Solaris System Administration of Solaris 8
Drafted Request for Proposal (RFP) for web content management system designed for data, security, and usability using technology like J2EE, Oracle 8.0.x, and Apache.
Drafted research, specification, and purchase pricing documentation.
Broke complex issues into manageable parts and organized in a systematic way.
IBM Corporation
October 1999 to March 2000AIX UNIX Systems Administrator
(Contract)
Drafted research, specification, and purchase pricing documentation.
Broke complex issues into manageable parts and organized in a systematic way.
Drafted Request for Proposal (RFP) for web content management system designed for data, security, and usability using technology like J2EE, Oracle 8.0x, and Apache.
Austin Computer Science
June 1998
to October 1999Systems and Network Administrator
Designed and administrated Apple, Windows 95/98/NT, and UNIX on workstations, servers, and networks for organizations including Bobby Earl Smith Lawyers and the Texas Department of Corrections.
Created Apache web site solution including full text search engine (Webinator) and open source CGI-BIN Perl scripts http://www.tdcj.state.tx.us/.
IBM Corporation
March 1996 to January 1999Quality Assurance Test Engineer
Carried out test case for white box and black box software testing on Mac OS and AIX Unix on PowerPC processors, IBM CHRP motherboards, and Apple Hardware
Computemp
October 1995 to March 1996
Systems and Network Administrator
Supported 2,000+-user base of networked Compaq, Dell, and HP/9000 workstations and desktops; work with others to manage Novell and TCP/IP networks
University of Texas
at Austin February 1994 to October 1995Systems Administrator
Systems Administration for over 500 Mac and Windows clients on Apple, Microsoft, and TCP/IP networks .
Achieved objectives, produced quality work, and cultivated professional relationships with the user base.
Education: 5/92
B.A., History (with Honors), University of Kansas at Lawrence, Lawrence, Kansas.
Internet-published thesis paper chronicled the cycle of a medieval famine in the 1040s
6/98
to 5/99 Classes in Accounting, Statistics, and Economics, Southwest Texas Business School, San Marcos, Texas.
Certifications:
AIX 4.3 UNIX Systems Administrator
Solaris 7 UNIX Systems Administrator
Solaris 8 TCP/IP Network Administrator
Course Work & Professional Training
Rapid Software Testing - James Bach - January 2006
Postgres Databases - Josh Drake - November 2005
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Michael Treitel Page 5
1304 Treadwell
Austin, TX 78704
Email: mailto:michael_treitel@yahoo.commichael_treitel
@yahoo.com
Tel: 512-***-****
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