Customer Service Sales Representative

Ana Stroe

Email: *********@********.***

Address: ***** ******* **

City: Garden Grove

State: CA

Zip: 92844

Country: USA

Phone: 714-***-****

Skill Level: Entry

Salary Range: 40

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ana Maria Stroe

13211 Lucille Street Cell: 714-***-****

Garden Grove, CA 92844 E-mail: ***************@*****.***

Career Focus

Enthusiastic and resourceful recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings, establish priorities and meet challenges head-on. Organized, and independent worker, with strong project management skills.

Education

Bachelors: California State University, Fullerton Business Administration 2008 2012

Fullerton, CA, Orange County

Concentration in Management, with an emphases in Legal Studies

Related coursework: Economics, Statistics, Finance, International Marketing, Entertainment Business Law, Internet Legal Issues

Scholarly Associations: Society for Advancement of Management, Pre-Law Society, Alpha Chi Omega sorority

High School Diploma: Lutheran High School of Orange County 2007

Orange, CA, Orange County

Summary of Skills

Excellent analytical skills

Critical thinker

Energetic and organized

Outstanding interpersonal skills

Self-starter

Quick learner

Highly competitive

Social perceptiveness

Able to persuade others effectively

Adapt to diverse groups

Able to establish and maintain effective working relationships

Accomplishments

Data Organization

Classified, recorded and summarized numerical and financial data to compile and keep financial records.

Client Interface

Managed accounting close, accounts payable, and financial reporting for multiple clients.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members information.

World Series of Poker Hostess

PIMJ, Inc. 05/2012-07/2012

* Scheduled and interviewed professional poker players and models throughout the duration of the event

* Managed and maintained comprehensive day-to-day office operations, such as making/receiving deliveries, daily paperwork and in-house/field research

* Coordinated the flow of scripts used by a camera crew through Drop box

* Assisted a camera crew by performing routine tasks, such as maintaining the equipment in good condition and ready for immediate use

* Greeted models and professional poker players, assisted staff with meeting arrangements and payment processing

Professional Experience

Model- Sales Representative 03/2008 09/2008

Hollister, Co. Orange, CA

* Assisted clients with enquiries and purchases

* Maintained effectiveness of merchandise flow, and presentation standards throughout the store and stockroom.

* Projected the image of the brand through personal style, providing customer service and maintaining presentation standards.

* Monitored stock levels within the department.

* Assisted the Department Manager in the ordering and exhibition of new season ranges.

* Provided exemplary customer service and excellent follow up abilities.

Receptionist 05/2007 09/2007

TS Electric Garden Grove, CA

* Answered phone calls, managed mail, handled visitors in a 12-employee company that was engaged in a large variety of electrical design and construction projects.

* Responded to email and fax inquiries.

* Drafted correspondence and booked appointments for project managers.

* Coordinated a mass mailing exercise starting from identifying potential clients and following up on leads

* Assisted with the filling of work orders for clients.

* Edited quarterly company reports.

* Coordinated computerized appointment calendars for a staff.

* Managed comprehensive day-to-day office operations.

* Maintained up-to-date confidential client files. Exercised discretion regarding confidential records.

Junior Mortgage Loan Officer 03/2007 05/2007

First United Home Loans Anaheim, CA

* Promoted loans through public contact and First United Home Loans affiliates.

* Developed relationships with new and current borrowers to promote continuous business.

* Interviewed and pre-qualified prospective borrowers.

* Advised borrowers of lock-in policies and ensured lock requests were completed accurately.

* Informed borrowers of loan options, market conditions, documents and other requirements needed to close the loan.

* Reviewed new loan guidelines, programs, updates and changes.

* Assisted operations personnel in the processing and closing of loans.

Administrative Assistant 04/2006 08/2006

Noroc, Inc. Huntington Beach, CA

* Performed administrative functions for the Sales Director on a part time basis, working a flexible 36 hr week

* Scheduled appointments and maintained accurate up-to-date client files.

* Maintained computer systems and confidential records.

* Set up agendas for all departmental meetings.

* Helped the Senior Office Engineer in designing and implementing administrative procedures in the office.

* Provided telephone support, committed to excellent customer relations.

* Troubleshot and helped resolve problems and handled customer complaints.

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