Customer Service Manager
Resume:
Peter Kidd
Email: abo4xb@r.postjobfree.com
Address: ** **** ***
City: Maynard
State: MA
Zip: 01754
Country: USA
Phone: 978-***-****
Skill Level: Experienced
Salary Range: 48
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
PETER KIDD
14 Taft Avenue * Maynard, Massachusetts 01754
978-***-**** * abo4xb@r.postjobfree.com
INSURANCE APPRAISER, LOSS CONTROL/RISK MANAGER
Sharp analyst with strong understanding of residential & commercial property appraisal and inspection methodologies along with practical knowledge of loss control & damage assessment and risk management. Particularly proficient in high-end property appraisals. Decisive, well-organized manager with 10+ years of firsthand structural repair and maintenance experience and customer service.
* Versatile communicator with a history of working with widely diverse client bases.
* Strong knowledge of real estate and construction principles.
High-Value Replacement Cost Appraisal * Residential/Commercial Property Inspection * Photography
Customer Relations * Property Repair, Maintenance * Loss Control/Damage Assessment
Time and Schedule Management * Report Generation * Web-Based Reporting * Project Management
Enthusiastic, Dependable, Flexible, Knowledgeable
PROFESSIONAL EXPERIENCE
CASTLE INSPECTION SERVICES, Salt Lake City, Utah * 2010-Present
Insurance Appraiser, High Value Properties
Determine replacement cost value of high-end properties with average costs of $500K -$3M+ in an assigned region spanning all or part of a 5-county region. Document amenities and other features during interior walk-through and exterior walk around using keen observation skills. Take key property measurements supported by qualitative photographs. Produce and upload trustworthy reports based on on-site findings, including outline drawings of each of the home`s levels along with other buildings such as garage, barn, or shed using Rapid Sketch. Interview the homeowner or their liaison using a ~20-question form.
* Strengthened knowledge of Rapid Sketch, MSB, and E2Value software applications.
KIDD BUILDING MAINTENANCE, Maynard, Massachusetts * 1998-2012
Owner/Operator
Operated a privately held company specializing in general maintenance and repair projects for residences and non-profit organizations, including churches. Performed such diverse tasks as Painting, railing installation & repair, window & door repair/replacement, trim work, floors, ceramic & vinyl tile, sheetrock installation & taping, insulation, and siding.
* Directed project completion from initial planning and needs analysis to final completion.
ALEXANDER AND SCHMIDT, York, Maine * 2008
Loss Control Consultant
Inspected residential and small-sized commercial properties for hazards as well as overall upkeep, professionally catering to a broad customer range. Photographed property interiors and exteriors.
* Produced detailed reports documenting all findings for online submission to applicable corporate department.
Note: Additional work history includes Chief Field Engineer at Perini Building Company, and Sales Associate at Home depot. Details upon request.
PETER KIDD * Page 2 * abo4xb@r.postjobfree.com
EDUCATION
Coursework in Civil Engineering (30 credit hours)
Northeastern University, Boston, Massachusetts
Bachelor of Science in Biology
Framingham State College, Framingham, Massachusetts
Associate of Arts in Liberal Arts
Mass Bay Community College, Watertown, Massachusetts
PROFESSIONAL DEVELOPMENT
Intro to High Value Insurance Appraising
Overland Solutions Inc.
Public Assistance Operation I, Intro to Debris Operations, Nat`l Incident Management System
FEMA Independent Study Courses
Connecticut Pre License Certification Course
Kaplan Financial (Online)
Accurate Estimate and Claim Writing with Exactimate 25, How to Scope a Loss
www.adjustertraining.com
Fundamentals of Loss Control and Risk Assessment
Insurance Loss Control Institute
Texas All Lines Adjuster Pre Licensing (40 hour class)
American International Technical Institute
AFFILIATIONS
Connecticut Casualty Claim Adjuster License All Lines
Construction Supervisors License, MA
TECHNICAL SKILLS
Windows
Microsoft Office
Rapid Sketch (Proficient)
Xactimate 25 (Entry-level)
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