System Technician
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Resume: Sr. UNIX System Administrator
Author: Kimberly Murphy-Smith
Date: 200005/12
Forum: alt.resumes
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Kimberly A. Murphy-Smith
E-mail: ********@**.******.***
OBJECTIVE
To obtain a senior-level position in UNIX system administration or
system engineering that will utilize my diagnostic and analytical
skills to their potential.
SUMMARY OF EXPERIENCE
Ms. Murphy-Smith is a Principal Consultant with Keane Federal Systems,
Inc., with 14 years of experience in software maintenance,
acquisition, and system administration for the Department of Defense
(DoD). She has extensive experience in networking and integrating
disparate types of equipment (SUN, PC, DEC), and is excellent at
diagnosing and solving system and network performance problems,
particularly e-mail problems. Ms. Murphy-Smith was also a lead
auditor for the DoD Year 2000 Independent Verification and
Validation (IV&V) audits that helped ensure that essential DoD systems
continued functioning correctly through the rollover to 2000. She
currently performs network and system monitoring and analysis for a
DoD client using common UNIX performance monitoring tools and the
Aurora Software utility SarCheck, and created the shell scripts and
procedures to convert e-mail formats for the organizational-wide
transition from UNIX to NT. Ms. Murphy-Smith also has experience in
team leadership and first-level management, and currently leads a team
of four consultants.
TECHNICAL EXPERIENCE
HARDWARE
SUN Ultra and SPARC series, IBM-compatible PCs, Compaq/DEC Alphas,
IBM mainframes
OPERATING SYSTEMS
UNIX (SunOS, Solaris, Compaq Tru64/Digital UNIX); Microsoft Windows
3.x, 9x, and NT; MS/DOS; IBM OS/VS1
DATABASES
Oracle, SYBASE, Microsoft Access
LANGUAGES
Pascal, PL/1, C, Bourne Shell, C-Shell, IBM Assembly, JCL, HTML
MISCELLANEOUS
Remedy, mxrn, xvnews, Netscape, Microsoft Office Suite products,
sendmail, Microsoft Exchange, procmail, SarCheck, FrameMaker, Corel
WordPerfect Office Suite products, ApacheACCOMPLISHMENTS
Keane Federal Systems, Inc.
Columbia, MD
August 1998-presentPrincipal Consultant, functioning in a variety of roles that includes
both technical and managerial duties.
January 2000-presentSenior UNIX System Engineer for Information Security Division of DoD.
* Monitors messages and log files from various SUN servers, diagnosing
and fixing problems as they occur
* Use various UNIX performance monitoring tools to anticipate problems
before they occur
* Wrote and tested Bourne Shell procmail script to preserve format and
content of UNIX mail files being transferred to Microsoft Exchange
(major component of the rollout of NT to the workforce)
* Team leader to four consultants, providing performance appraisals,
timecards, status reporting, training requirements, and other
first-level managerial duties to her consultants and upper Keane
management
December 1999-January 2000Data analyst for DoD IT restructuring Due Diligence team.
* Performed extensive analysis of the government-provided information
on the Distributed Computing portion of the current DoD IT structure,
using Microsoft Access to link and compare various Access tables
* Briefed the Due Diligence prime contractor on analysis of this
information
* Provided the basis for future Due Diligence team work on other
analysis tasks
August 1998-December 1999
Senior auditor on the DoD Year 2000 (Y2K) Testing Advisory Support
Contract (TASC).
* One of the first consultants hired for this assignment
* Helped establish the process for auditing DoD systems for Y2K
compliance
* Co-wrote guiding procedural documents for this process
* Briefed procedure and documentation to DoD client
* Briefed audit process to new team members as they were hired
* Participated in 11 of the 32 Level 1 audits completed between
September 1998 and November 1999; personally led 8 of them
* Analyzed source code, hardware, COTS software, and
interfaces--including many software languages and product types never
before personally used or even seen--for Y2K compliance;
found correctable Y2K-related problems in all 11 audits
* Wrote Lessons Learned summary for the Y2K TASC, now available on DoD
client?s intranet
Department of Defense
Ft. Meade, MD
August 1986-July 1998Computer Scientist, functioning in a variety of roles that includes
both technical and managerial duties.
December 1995-July 1998Sr. Network Administrator for the Microelectronics Division.
* Main system and network administrator at Microelectronics Division
fabrication facility
* Personally upgraded and rebuilt over 100 Compaq/DEC Alphas
* Worked a wide variety of Remedy trouble tickets as a Tier 2 helpdesk
technician, working equally
well on both SUNs and DECs
* Wrote several Bourne Shell scripts to allow remote display and use
of SUN tools on DEC Alphas
for commercial tools that do not have versions for Digital UNIX
* Built a Remote Installation Server (RIS) to allow operating system
upgrades for the DEC Alphas that did not require bringing installation
media to the workstation, saving considerable time and effort for the
helpdesk team in operating system updates
* Organizational webmaster and NNTP server administrator
* Primary point of contact for all mail issues and problems
January 1992-December 1995Senior Microsoft Technician for a major support organization within
the Telecommunications Division.
* Worked a wide variety of calls as a Tier 2 helpdesk technician,
working equally well on SUNs and PCs
* Installed eXceed, a Windows-based tool that allows X-window displays
on a PC running Microsoft Windows, for several organizations; saved
countless hours for developers and maintainers who used to travel
extensively between operational and development areas
* Agency-wide recognized expert in installation and maintenance of
Microsoft Mail and the interaction of Microsoft Mail and UNIX sendmail
* Organizational webmaster and NNTP server administrator
* Taught Microsoft products (Windows, Word, PowerPoint) in formal DoD
training facility
April 1989-December 1991Test Manager and Software Support Representative for a major data
processing system acquisition.
* Read and edited documentation
* Witnessed and performed system testing
* Helped define requirements for follow-on effort
* Coordinated the cross-directorate and cross-organization acceptance
of the System Acquisition Plan after two years of internal political
bickering had delayed its acceptance
August 1986-April 1989
Programmer for a very large (300,000 lines of code) IBM Assembly
language data archiving and accounting system.
* Fixed several accounting and screen display problems that had been
occurring since system installation
* Wrote assembly code for a completely new version of the main data
record
* Coordinated testing with the various interface systems
EDUCATION
B.S. in Computer Science, School of Engineering, The University Of
Mississippi, Oxford, MS, 1986.
Continuing education in programming languages (PL/1, C, JCL), adult
education techniques, SYBASE, UNIX, Microsoft Windows, briefing
skills, and system acquisition, National Cryptologic School, 1986-
1998.
Continuing education in project estimating, risk management, program
management, presentation skills, and consultant skills, Keane Federal
Systems, 1998-2000.
REFERENCES
Available upon request.Kimberly Murphy-Smith
-- ********@**.******.*******://members.aol.com/kimmurphy
AOL IM: kimmurphy ICQ: 32992711
Try out my new zine, THE HOT CORNER!
http://members.aol.com/hczine
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