Customer Service High School

Marlene Lindo

Email: ********@*********.***

Address:

City: Miami beach

State: FL

Zip: 33139

Country: USA

Phone: 630-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly, charismatic Server with six years in a campus bar and cafe place Strong passion for coffee drinks and excellent service. Regularly performed cashiering, inventory and store closing duties. Recent graduate seeking part-time work in a similar setting.

Educational Background:

High School Dipolma from Richard Neuman, Panama City FL 1/2001 to 12/1999 (Accounting)

Job History / Details:

Summary

Friendly, charismatic Server with six years in a campus bar and cafe place Strong passion for coffee drinks and excellent service. Regularly performed cashiering, inventory and store closing duties. Recent graduate seeking part-time work in a similar setting.

Highlights

Rapid order processing

Friendly and enthusiastic

Excels at upselling

Certificate in Alcohol Service

Completion of Beverage Alcohol Sellers & Servers Education Training course (B.A.S.S.E.T.)

Exemplary customer service

Gregarious and positive personality

Accomplishments

Promoted to Server after been working as a hosstess for one year.

Experience

August 2006 to February 2012

Graspa group miami beach, fl

server

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.

Routinely checked identification of patrons purchasing alcoholic beverages.

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

Effectively handled customer complaints and special requests.

Education

1999 Richard Neuman Panama, Panama

High School Diploma Accounting

Coursework included hospitality management and accounting

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