Project Manager Customer Service

Kurt W Siegfried

*S*** Shagbark Lane, Aurora, IL 60506

Mobile: 630-***-**** Email: ****.*********@*****.***

EDUCATION Bachelor of Science,Computer Science

North Central College, Naperville, IL, expected June 2012

Major GPA: 3.592002-2004 University of Illinois at Urbana-Champaign - Political Science

SKILLS Programming Languages - Advanced Usage: Java, C#

Programming Languages - Basic Usage: Ruby, Python, C, C++, VB.NET

Version Control: Mercurial, Subversion, Git

Special Interests: Messaging Infrastructure, Back-end Services, Automation

Server Operating Systems: Windows NT - Server 2008 R2, Mac OS X Server 10.4 -

10.7, Ubuntu, CentOS

Network Administration: Cisco ASA, and PIX firewalls, Cisco Routers, and Switches,

Sonicwall Firewalls, 3Com X-Series devices, 3Com Switches.

Certifications: MCP, Formal training on Active Directory ArchitectureEXPERIENCE

Engineering InternMay 2011 - August 2011 & Jan 2012 - PresentInformatica, Inc. Warrenville, IL

Helped develop advanced low latency messaging software in C, C#, and Java

Developed, and submitted bug fixes.

Performed QA prior to release.

Co-Op Engineer - Systems Software Development Fall 2011 Term

Advanced Micro Devices, Inc. Austin, TX

Worked with project management organization to develop custom software to

improve interaction between teams.

Worked to improve automation tools used in hardware diagnostics.

Developed software in Ruby and C#.

IndependentConsultant - PrincipalSeptember 2009 - PresentGram Technology Services LLC, Aurora, IL

Provided IT support to small and medium size businesses.

Assisted with help desk and subcontracting for other consulting firms.

Project ManagerSummer 2007 - Fall 2009

Area-Wide Technologies Inc. Champaign, IL

Advanced from Network Technician to Project Manager

Designed a hosted Microsoft Exchange solution.

Worked with front line, to executive level customers, to provide a high level of

customer service and advise on all aspects of IT.

Inside Sales -

IT SupportSummer 2005 - Summer 2007Wireless Mike's, Champaign, IL

Helped design and implement company-wide internal documentation system.

Transitioned company email from legacy provider to Google Apps.

Provided internal IT support to regional stores, and implementation advice to

business customers for BlackBerry, and Windows Mobile devices.

Motorcycle TechnicianSummer 2004 - 2005Twin City BMW Motorcycles

Worked as a service technician on BMW Motorcycles while attending the Uni-

versity of Illinois.

COMMUNITY Participated in American Red Cross Texas Wildfire Relief

SERVICE Donated time and professional services to Aurora Interfaith Food Pantry

Participated in fundraising efforts for the American Foundation for Suicide Prevention

EXTRA- North Central College Programming Team

CURRICULAR Placed in top five, 2011 ACCA Regional Programming Competition Advanced

Division

ACTIVITIES University of Illinois Underwater Hockey

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