High School Customer Service

Justin Norris

Email: ********@************.***

Address:

City: Oceanside

State: CA

Zip: 92054

Country: USA

Phone: 707-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Versatile professional with the ability to adapt to several situations. Strong leadership and analytical skills, goal driven and resourceful with goal to finish tasks efficiently and in a timely manner.

Educational Background:

High School Dipolma from Vanden High School, Fairfield CA 1/2001 to 6/2003 (General Studies)

High School Dipolma from Solano Community College, Fairfield CA 1/2001 to 10/2012

High School Dipolma from University of Maryland Extension Schools, Fairfield CA 1/2001 to 10/2012

High School Dipolma from Marine Corps Intruction, Fairfield CA 1/2001 to 10/2012

Job History / Details:

Professional Profile

Versatile professional with the ability to adapt to several situations. Strong leadership and analytical skills, goal driven and resourceful with goal to finish tasks efficiently and in a timely manner.

Qualifications

Proficient in the use of Word, Excel, Power Point and Adobe.

Excel in written and verbal communication.

Customer service driven.

Quick and eager learner always seeking new knowledge.

Team leader and team player.

Experienced in conflict resolution and client management.

Experience

November 2011 to Current

Oceanside, CA

Volunteer

Performing volunteer assistance to veterans making transition into civilian life. Providing contact information, employment assistance and advice to recently separated service members.

August 2009 to November 2011

United States Marine Corps

Assistant Family Readiness Officer

Maintained records and contact information for over 1,300 Marines and their families, over 5,000 individuals in total. Disseminated essential information regarding the deployment and training of Marines to families. Organized, procured materials for and conducted several events and fund-raisers to promote awareness, unity, and increase morale among families and Marines. Ensured direct contact between my unit and both subordinate and superior units was maintained on a daily basis.

December 2005 to September 2009

United States Marine Corps

Team and Squad leader

Responsible for the training, directing and employment of Marines. Excelled at leading four to thirteen Marines in daily activities and maneuvers with emphasis on team building, leadership skills, planning and efficient execution of those plans.

June 2006 to June 2007

United States Marine Corps

Platoon Radio Operator

Responsible for maintaining clear lines of communication between a platoon of forty-two Marines and subordinate and superior units under stress and duress. Duties included direction of personnel via radio communication, maintaining a level head in highly stressful situations and ability to think and act immediately and effectively.

January 2004 to December 2005

United States Marine Corps

Basic Marine Security Guard

Provided site protection for secret installations and information. Succeeded in guaranteeing the safety and security of sensitive materials, files and documents. Involved in conflict resolution in complex, distressful situations.

Education

2003 Vanden High School Fairfield, CA

High School Diploma

Solano Community College Fairfield, CA

College Courses attended from 2001 to 2003.

University of Maryland Extension Schools,

Attended College Extension courses while stationed in Bahrain, 2005.

Marine Corps Intruction,

Special Operations Training Group Raid School

Special Operations Training Group Amphibious Raid School

Maritime and Nautical Navigation

Marine Corporals' Leadership Course

Outdoor Odyssey Leadership and Transitions Course

Infantry Team Leaders' Course

Basic Marine Security Guard School

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