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Customer Service High School

Location:
Semmes, AL
Posted:
October 12, 2012

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Resume:

Michael Shelkofsky

Email: abo4mx@r.postjobfree.com

Address:

City: Semmes

State: AL

Zip: 36575

Country: USA

Phone: 251-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Responsible, self-motivated leader who works well with a team as well as alone. Skilled in problem-solving as well as satisfying customers and workers alike. Very capable of on-the-job training and adaptable to change. I am energetic and charismatic and very motivated to learn about this new and exciting field.

Educational Background:

High School Dipolma from University of South Alabama, Mobile AL 1/2001 to 5/2011 (Psychology)

Job History / Details:

Career Overview

Responsible, self-motivated leader who works well with a team as well as alone. Skilled in problem-solving as well as satisfying customers and workers alike. Very capable of on-the-job training and adaptable to change. I am energetic and charismatic and very motivated to learn about this new and exciting field.

Qualifications

Excellent problem-solving abilities.

Strong analytical skills.

Hands-on and proactive.

Comfortable with change.

Fostering teamwork.

Great customer service skills.

Strong project management skills.

Strong collaborative skills.

Excellent communication skills.

On-call experience.

Team building/leadership.

Technical Skills

Skills Experience Total Years Last Used

Microsoft Word and Excel Moderate 1

Accomplishments

Captain of my high school's Scholar's Bowl Varsity team.

-I was the head of the junior varsity and the varsity Scholar's Bowl team during my sophomore through senior year of high school.

-I competed in each match and was the final decision maker during questions

Head member of my high school's Principal's Advisory Council.

-Senior year I was the head member of the Principal's Advisory Council. I helped determine new members, channel students thoughts and ideas to the principal, and helped to create and implement new policies. We met once a week with the principal to discuss problems and solutions.

Member of the Superintendent's Advisory Council.

-During my junior and senior years of high school I was a member of the Superintendent's Advisory Council. I was involved in discussing problems or concerns of local high schools in the area with the superintendent of Mobile County Public School System. Members of the council voiced the various problems and concerns of area high schools and were tasked to create solutions to the them. Members also met with members on the Mobile County School Board to discuss ideas and implementations of new school policies as well as details of any projects.

3 Years of Food Management

-At the age of 18 I was promoted to Shift Leader of my local Pizza Hut. I have been serving NPC since even before then and still to today. AFter three years of management I have learned many skills in both customer service and leading a team to meet specific goals from my supervisors. I am qualified as a ServSafe manager and have passed examinations on food safety. Working for NPC international has given me skills to excel in on the job training, leading a team, as well as customer service.

Work Experience

November 2007 to 10/12/2012 12:00:00 AM

NPC (Pizza Hut) Mobile, Alabama

Shift Manager

As a shift manager I'm responsible for: serving as well as tendering customers, dispatching delivery drivers to proper deliveries, making and preparing pizza and other items from the menu, as well as possessing and applying knowledge of our computer systems, food safety, and policy for emergencies or other problems that arise. My role is a leader who sets the standard for what is expected from other employees.

November 2006 to January 2008

NPC (Pizza Hut) Mobile, Alabama

Cook

I was a cook of one of the local Pizza Huts. My duties included making pizzas for carry-out and dine-in orders as well as buffet. Also I was responsible for leaning and sanitizing food prep areas as well as prepping dough for the following day.

Education

University of South Alabama Mobile, Alabama

Bachelor of Arts Psychology

I attended five semesters at South before taking a break. I look forward to enrolling soon to finish my degree there.



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