Administrative Assistant Customer Service

Connie Hansen

Email: ********@****-****.***

Address:

City: Modena

State: NY

Zip: 12548

Country: USA

Phone: 845-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a position in the capacity as an Administrative Assistant within a professional organization bringing the following experience, skill and attributes Skilled in office procedures, strong oral and written skills having dealt with a diversity of professional customers at all levels. Strong creative and flexible team player. Fluent in Spanish. Proficient in the operation of office equipment and computers, spreadsheets, quick books, power point, microsoft excel, word and outlook. Highly organized professional; able to maintain confidentiality and consistency.

Educational Background:

High School Dipolma from Orange Community College, Middletown NY 1/2001 to 5/2003 (Criminal Justice Degree)

Job History / Details:

Career Overview

Seeking a position in the capacity as an Administrative Assistant within a professional organization bringing the following experience, skill and attributes

Skilled in office procedures, strong oral and written skills having dealt with a diversity of professional customers at all levels. Strong creative and flexible team player. Fluent in Spanish. Proficient in the operation of office equipment and computers, spreadsheets, quick books, power point, microsoft excel, word and outlook. Highly organized professional; able to maintain confidentiality and consistency.

Skill Highlights

Administrative support

Administrative operations

Core Accomplishments

Management Support:

Ensured smooth operations by supporting executive team.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Scheduling

Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Professional Experience

March 2005 to Current

AXA Advisors LLC Poughkeepsie, New York

Administrative Assistant

Provides administrative and marketing support to financial advisors

Maintain and manage all correspondence and client contracts

Responsible for preparing reports, invoices, letters, memos, financial statements and spreadsheets by word processor, spreadsheet, database and software

Performs facilities management and general office duties like ordering supplies and maintains the records of management systems

Served as a liaison in operational issues and resolution of day-to-day administrative tasks

Handled the responsibilities of interviewing candidates and making proper referrals

Composed correspondence, reports and memorandums by using computers and standard desktop software

Handled the responsibilities of answering queries related to office operations

Responsible for establishing innovative policies and procedures of the organization

Interact with prospective and exiting clients daily, assisting in the sales of products and services

Education

2003 Orange Community College Middletwon, New York

Associate of Applied Science Criminal Justice Degree

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