Project Manager Analyst
Resume:
*rd James Pak
Business Analyst and Project Manager
Location
Greater Seattle Area
Industry
Information Technology and Services
Overview
Current
Business Analyst at Wolters Kluwer Law & Business
Past
Business System Analyst at ShareBuilder
Business Analyst at Apartments.com
Business Analyst at MediaBank
Senior Business Analyst at Monster
Agile Coach at Vibes Media
Senior Business Analyst at Sears Holdings
Consultant at Accenture
see less
see all
Education
DePaul University
Purdue University
Recommendations
4 people have recommended James
Connections
378 connections
Public Profile
http://www.linkedin.com/in/jamespak
Flag
Summary
I am a lifelong geek, early adopter, joiner of social networks, and all around people
person; a senior business analyst and project manager with background in writing
requirements, product design, software development, and project management. Experienced
working at startups and at established companies in ecommerce, online publishing, and
finance industry.
Specialties
Business Analysis, Product Design, Project Management
Experience
Business Analyst
Wolters Kluwer Law & Business
Public Company; 10,001+ employees; Information Services industry
April 2011 Present (1 year 2 months) Chicago, IL
Authored functional requirement and use cases for developing enterprise online
publishing software.
Managed thousands of detailed requirement features, assigning them to releases, and
managing scope change as the requirements were moved between iterations.
Created traceability documents that links detailed requirements to high level
requirement, technical requirement, and project plan
Created wireframes and screen mock ups to demonstrate the user process and user
interaction
Managed requirement gathering meetings consisting of business owners and developers to
clarify complex requirement
Business System AnalystShareBuilder
20122012 (less than a year)
Business AnalystApartments.com
Privately Held; 501-1000 employees; Internet industry
September 2010 December 2010 (4 months)
Defined scope and wrote functional requirement for mission critical redesign of the
entire apartments.com site.
Lead and set agenda for recurring requirement meetings consisting of dev, product, UX,
QA, and SEO managers.
Designed the requirement approval process that resulted in drastically expedited
requirement approval and improved tracking of requirement progress
Coached development team in agile methodology and recommend approach to limited agile
implementation
Business Analyst
MediaBank
Privately Held; 51-200 employees; Marketing and Advertising industry
July 2009May 2010 (11 months) Chicago, IL
Identified and documented business needs and scope. Designed software requirement for
developers and QA to implement and test the software feature.
Lead person in solution design and testing of integration between the media purchasing
software and Google ad serving platform (DART for advertiser), Microsoft Atlas ad severing
platform, and Pointroll ad serving platform.
Provided in-depth data analysis of the interaction between the media buying software
and ad serving platforms by writing complex SQL statements and providing code review of
both java and stored procedure.
Acted as project manager in scheduling weekly and bi-weekly interim releases.
Negotiated release schedule with external clients, managed the list of deliverables per
release, coordinated resourced required for each successful releases.
Senior Business Analyst
Monster
Public Company; 1001-5000 employees; MWW; Internet industry
March 2008 April 2009 (1 year 2 months)
Interviewed business owners to capture business requirements for overhauling ad serving
platform on the scholarship search site. Translated requirements into technical and
functional documents for Java and PLSQL developers by creating UML diagrams, screenshots,
process flows, and hosting joint application development sessions.
Created screen mock ups and wireframe using Visio, Gliffy, and paint.net
Acted as a facilitator between the business and the development team, aligning each
other s expectation, visualizing alternative solutions, and explaining technical nuisances
to the business team in order to decide on most economical solutions.
Performed system and regression tests to validate the final software product.
Prioritized, assigned, and monitored defect statuses. Defined user acceptance test
criteria and aligned business team s expectation on how the UAT would proceed, and what
criteria must pass for the sign off.
Authored training material and lesson plans. Lead training of all end users of the
software features.
Agile CoachVibes Media
Privately Held; 51-200 employees; Marketing and Advertising industry
January 2008March 2008 (3 months) Chicago, IL
Mentored the technology, PMO, and the business group in the agile methodology.
Interviewed the business stakeholders to identify the business requirements, converted
these requirements into user stories including wireframes for developers.
Created the project plan, and tracked the project progress, created backlog of the
business use stories, defined the product roadmap, and lead iteration planning meetings.
James has 1 recommendation (1 co-worker) including:
3rd Greg Janssen, Director of Product Development, Vibes Media
Senior Business AnalystSears Holdings
Public Company; 10,001+ employees; SHLD; Retail industry
December 2006January 2008 (1 year 2 months) Chicago, IL
As a part of a startup, interviewed business stakeholder and working along with a user
experience design expert, created agile user stories with wireframes for a new CRM tool
used to publish content catering to home and garden enthusiasts.
Managed promotional email communications and newsletters sent out to over 100K
registered users.
Created in depth reporting of the site activities and registration by writing SQL
inquiries to analyze usage data that provided better insight into the user behavior.
Created and executed tested cases and validated the finished software against the user
stories.
Designed integration amongst data warehouse, www.sears.com, and www.managemyhome.com
that dramatically increased site registration by linking purchases with site registration.
James has 2 recommendations (2 co-workers) including:
2nd Mark Redwood, Business Analyst - Manage My Home, Sears Holdings
2nd Hope Bertram, Marketing Manager - Manage My Home, Sears Holdings
Consultant
Accenture
Public Company; 10,001+ employees; ACN; Management Consulting industry
February 1999 November 2006 (7 years 10 months)
Working with large insurance and financial companies, analyzed and designed software
solutions for insurance claim processing and management of investment risks.
As senior developer, wrote complex software features for insurance and finance
companies using VB, VB.NET and Relational databases.
Partook on the full SDLC process including sales, analysis, design, development, test,
and deployment.
Planned and managed project plan for several multi-year software implementation
projects. Created project plan, allocated resources, defined tasks, and tracked progress.
Created new business processes to streamline business execution without having to
introducing new software.
Authored and lead client training sessions after identifying the training needs.
Designed and gathered business performance metrics to measure process improvements.
Designed and implemented integrations amongst legacy, middle ware, and the new software
systems.
James has 1 recommendation (1 manager) including:
3rd Joe Dietlin, Manager, Accenture
Skills & Expertise
Business Requirements
Quality Assurance
Product Development
Software Development
Mockups
Account Management
Education
DePaul University
Software Career Certificate, Software Development19991999
Purdue University
BA, Psychology
19921996Recommendations For JamesAgile Coach
Vibes Media
James work at VIbes was outstanding! He quickly grasped the unique challenges of the
company and the mobile technology and created thorough, usable requirements. His expertise
at eliciting the requirements from end users was top notch, and this organizational skills
and documentation were excellent. June 29, 2009
3rd Greg Janssen, Director of Product Development, Vibes Media
managed James indirectly at Vibes Media
Senior Business AnalystSears Holdings
James is the quintessential business analyst. He understands the client, the business
and the technologies. James also brings a passion to the role which makes him one of the
best analyst I ve worked with.
June 7, 2009
2nd Mark Redwood, Business Analyst - Manage My Home, Sears Holdings
worked directly with James at
Sears Holdings
James is fantastic to work with. He does a very good job of gathering requirements and
then translating them into usable plans. I was always confidant that whenever I worked
with him the job would be done right. April 8, 2009
2nd Hope Bertram, Marketing Manager - Manage My Home, Sears Holdings
worked with James at
Sears HoldingsConsultant
Accenture
I worked with James at a large P&C Insurance client while James was working in a
developer role. James was among the high performers on the development team and was a
consistently sought after resource for difficult issues and problems. His ability to work
with others to find solutions was highlighted as we worked together. I would recommend
James for work in the future. April 9, 2009
3rd Joe Dietlin, Manager, Accenture
managed James at Accenture
Additional Information
Groups and Associations:
DePaul Computer Career Program Join
Internet Product Management Group Join
Linked San Francisco Bay Area Join
Monster Join
Product Management Join
The Anti-Cruelty Society Volunteers Join
Contact James for:
career opportunities
consulting offers
new ventures
job inquiries
expertise requests
business deals
reference requests
getting back in touch
Send a message to James Pak
Get introduced through a connection
0 of your trusted connections can introduce you to someone who knows this person.
Send InMail
Connect
Ask James For More Info
Thanks for requesting a profile update.
Send InMail
Get introduced through a connection
Search for references
Learn More Save James's Profile
Advertisement
Network Information
How you re connected to James
You
William Giba
Melissa (Breitenbach) Thadani
Sloane Barbour III
Thomas M. McClendon
James Miller
... and 353 others
Jim Jensen
Scott Stefani
Andy Loyd
Evie Moschel
Tom Wuellner
Mark Krausman LION
Charley Gray
Jerry Lalka
Meenakshi Tripathi
Britton Bloch
Paul aranovi
Jamie Marschall, PHR
Ty Hudson MBA
Joe Weinsteiger
John Flowers
Lakshmikanth Atluri
Terrance "The Fixer" Knecht MBA CISSP PMP CGEIT ITIL COBIT
Aditya Mauli
Jeffrey Schulman
Alexander Lewis TSC, CSP
Edward Caulfield
Scott Pfeiffer
Ariel Nagales
Amy Lock ***@*********.***
James "Steve" Ray
Branko Djurich
Andrew W. Cox
Venkatesh Mookiah, PMP ITIL CSM CTFL
Lee Stewart
Les Chewning, CEM, MIET
Kathy Mordini (Ammermann)
Khurrum Mehmood
Mike Cullison 29,300 +
Mani Chinnaiah
Judy Starr
Chidrup (CP) Jhanjhari
Jay C. Langdon
Jim Browning
Robert Lecinski
Michael Levine
Ed Teune 8000+
Michael Sivori
Christell Ellis, MBA, JD, LLM
Ernest Jones
Mical Johnson
Ira Gleser
John Ladner, CIR CDR
Stephan Maisons Perez
Phil Rosenberg
Sean Lackaye
Claire Harland
William T. Cooper
Dan Jones
Douglas Smith
Deanna Miller
Jason Way
Guy Romano
Kritika Oberoi
Jason Caires
Stacey DeWeerdt, MBA
Sharon Burgdorf
Ravi Subramanian
Aaron Felts
Alex Putman
James Hatheway
raveendra sanapala
Tracy Ferry
John Palcisko
Brett S. Lane, MBA SEO (Search) Consultant 800-***-****
Susan Brown
Stacy Yelton
Shamus Brown
David Karp
Fazal (3500+, 14M+) *****.************@*****.********** Gemma
Jim Thomas
Andy V
David Richardson
PMP
Ravi Teja (Open Networker)
Marco Foellmer 24k+ ********@**.***
Glenroy London
Scott M. Long (LION-9600+)
Joe Self
Kori Douglas
Andrea Skinner
Ehab Elagaty
Danielle Sermer
Taylor Speer-Sims
Sean Gustavson
Peter Bambridge
Pavlo Cherkashyn *****.*.***@*****.***
Joe High
Michael Priegnitz
Caryn Condon Williams
Sabrina Galindo
Angel H
Rajamani Iyer
Jessica Max
Londa Meckes
Sam J. DeFilippis
Mitch Fredricks
Ryan Wegner
Gary Cone
Kevin Kerkering 4000+ Connections
James Andre, MBA, MPM, PMP
Katie Tobiasz
Dennis M. Gawlik
Greg Meyers
Nagesh PV
Denise Westfall
Vincent W. 6000+ Connections.
Jeff Morgan
Brad Hanks
E.J. Demaree II
Tom Sparks
Utpal Prashar
Arun Kumar
Adam Diamond
Eric Szubinski
Yufanyi Vifansi, PMP, ITIL
Randy Rose
Corey Robinson
Traci Gregory
Jamie Cid
Craig Alberino
Jennifer Dupper, PHR
George Pillay
Dom Cimei
Bala Kalyan
Oscar Rodriguez (LION - *****.*********@*********.***)
DrRam Chandran
Chris Bogdan (12,000+ connections)
Jena Matuszak
Jamie Oliver North
Arun Kumar
Lori Ruff
Gabriel Lawson
David Hubbard - ETL / Informatica Available
Munish Varma
Argo Saha
Michael Shi
Shawn Baker
Charles P. Garcia
Ryan Huxtable
Alberto Madrid LION [**************@*****.***]
Dave Dees
Suresh Varanasi
Phyllis Ives
Gary Williams
Shally Steckerl
John Rendina
Brad Lucas
Lance Martin
Andy LaCivita
Sean Baioni
Pushpa Latha
Gary Chomko
Carol DeFazio
Chris Myers
Robert Sieger (LION)
Lawrence (********.*******@*********.***)
Jacques Huard
Gordon Lokenberg
Mark Pukita
John Wallace
Vanessa Coussens
Diane Edelman
Simon Lovegrove
Glen Pasco
Doug Bartz
Larry Britten Jr
Karl Konrad (3,000+)
Deborah Sabol, CBA
Nickolas Kitchens
Barry Wilber
Kathy Peterson
Brian Mulberry
Cory Smith, PMP
Bruce Hoag, PhD, CPsychol, AFBPsS
John Johnson
John Turnberg
Lisa Madden
Garth Kharitou
Ian Klassen
Jorgen Hjort
Rahul Bhatia
Christopher Brady
Jill Frakes
Amy Thomas
Sanjeev Sharma
Dave Capellini
Scott Guthmann
Chris Brown
kandula santoshkumar 3000+ [**************@*****.***]
Shai Ades
Peter Handley
Dennis Waldron
Mark Dunlop, CEBS, CLU, CFP, ChFC
John Gulnac {LION}
Cliff Tang
Imran Sheikh
Shawn Choudhary
Shawn Cauley
Deborah Davidson, PMP
Greg Pfaff
John Leone (Lean Six Sigma Black Belt)
Debbie Lee
Steven Alban
Brandon Sligh
Mike Ovadia
Harsha (Matt) LION 3000+ Connections
Ashish Agrawal [LION]
Craig Kunz
Michael Looney
Frank D. DiMatteo
Michel Semertzidis
Miguel Alhambra
Christy Godwin
Mark McFarland
Matthew J. Moalem
Sandeep Sakalley
Syed Khaden
Alan Baumbach
Jason Yillik
Ken Realmuto, HCS ***@******************.***
Patrick Campbell Talent Advisor - Sourcing Expert
Bryan Gilmore
Tim Reidelbach
Brian Q.
Eric Grenier
Brian Hulecki, CPC ***@**************.***
Jay Rao
Stefano Bisceglia
Jim Fox, MBA, PMP [LION 25K+, TopLinked
Travis Filing
Chris S
Paul Sampson
Megan Meighan
Elizabeth Hannan
Ramon Solis, Jr. (LION 21K+) Invite Me.
Sandra Neubauer
Purnima Mandal LION1900+
Shruthi Reddy
Mark Brandon
David Ownes Open Networker
Lisa Marie Bianchini, CPC
Steven C. Chapman
Santosh Singh
Melanie Bickford
Kal Patel
Ryan Leary
Yvonne Renee Watts
Mary Orr
Eric Hoagberg
Brett Wilson
Priyadarshini Erpula
David Alan Taylor
Craig Blad
Brendan O'Brien
Bob Genna
Gary Gemberling
Mary Gallman
Jennifer Paraskos
Dave Wineinger
Kristopher Volker
Mohammed Arafa
Omar Jones
George McGehrin (21,300+ First Connections)
Daniel James, MBA, CITPM
Per Striegler
Glen Cathey
Zachary Lewis
Cesar Mergener
Stuart Gullock
Morgan Hodgman
Ed Provost
Nkechinyere Mary Urum-Eke
Tony Grasso (9,300) LION/Toplink
Ann Wiegand
David Lambert
David Hill
Kris Kumar
Dan Elekman
Ridge Harrison
Amanda Meth (********@***.***)
Siva Yarramsetty
Aaron Walters - *****.*******@***********.***
Michael Paul Ervick
Kirk McDowell
Christy Doneff
Angel Mehta
David Winter
Sam Sanchez
Scott Magnes *****.******@*******.***
Jorge Azurin
Kimberly Oglesby MSW
Eve-Angeline Mitchell
Cory Kaufman
Greg Kozlowski, CIR
Guntagani Samson
Stan Relihan
Dmitry Kramer
Jennifer Nowak
John Merschel
Erin Rider McKenna
Crowe Mead, PMP
Martin J. Masel
Ronda Evans, CIR, ACIR
David Chilicki
Dave Bouta
Jason Breault
John Riley
Judith Miller
Joseph Campbell
Merlyn Sanchez
Daniel Chavez
Ashley Elston
John P. Quinones
Roger Madaboosi
Sheri Polnasek
Paul Unwin (I)FACP, MICM
T. Boone Pickens
Richard Bajjalieh
Shahzad Anwer (*******.*****@******.***)
Gerald A. Thomas (15.4K+ connections)
Arya Kumar Madanmohan
Guillermo Sandoval
Dan Gliha
John V. Sanders
Kevin Huston
Tom Schaefer
Paul Gail
Patrick Arnone, LION-TopLinked 10k-26m contacts
David Becker
Deepjyoti Saikia,
Monroe Johnson
Stephen Baron (LION)
Nile Roy (aka Nilesh Roy)
satish reddy
Kenneth von Hopf
Paige Berger *LION*
Alex Lawless
Kim Sava
Lance Latham, MBA
Dave Millheim
Jagan Nemani
Surya Ray
Dave Steckel
John Ellis
Sergey Zinin
Jeff Wilkinson
Steve Wickens
Scott Smith
show fewer names
James s connections
3rd James Pak
Viewers of this profile also viewed...
Scot WittSenior Agile Business Analyst
Paula Igney
Project Manager at AXA Assistance USA
Alane Landgraf
Business Analyst, Certified...
Phil Gliori
Senior Business Analyst
Sheila Donlan, PMP
Sr. Business Analyst at Forsythe
Clark Maxwell
Sr. Business Analyst at Mc Donalds
Sanobar "Sonya" Siddiqui
Senior Business Analyst at Citi
Steve Tomlinson
Senior Business Analyst / Project...
Doug Ballee, PMP
Business Analyst at Harris Bank
Waseem Afzal
Sr. Program Manager (Global) at Jones...
Contact this candidate