Engineer Quality
Resume:
Kingsbury Waye
Email: abo4h3@r.postjobfree.com
Address: *** ******* ****
City: Bartlett
State: IL
Zip: 60103
Country: USA
Phone: 630-***-****
Skill Level: Experienced
Salary Range: 100
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
KINGSBURY WAYE
Kingsbury Waye
495 Harvard Lane
Bartlett, IL 60103
abo4h3@r.postjobfree.com
SUMMARY
Highly motivated software test professional with years of experience in establishing and instituting processes and procedures using Six Sigma methodologies. Energetic self-starter, with the effective analytical, interpersonal, and communication skills needed in a results oriented organization. Special expertise in institutionalization of testing processes/methodologies/strategies/metrics, escaped defect reduction, customer satisfaction improvement and team building. Additional skills include:
Collection, tracking of metrics, root cause analysis and implementing improvements Customer focused test plan development and execution
Solid understanding of software development process and testing process methodologies Proven ability to accomplish goals through collaborative effort Leading worldwide/off-shore system test efforts Ability to manage multiple projects simultaneously
TECHNICAL Project Management; UNIX; Linux; C/C++; Java; TCP/IP; Test Director/Quality Center; ClearQuest; JIRA; Air Interfaces (LTE, CDMA, 3GSM, UMTS); SS7; Microsoft Office (Word, Excel, PowerPoint, Project, Outlook); SQL; Oracle
EDUCATION
M.S., Computer Science, University of Denver, Denver, CO
B.S., Physics, University of Science and Technology, Ghana
EXPERIENCE Motorola Mobility, Libertyville, IL 2005 August 2012
Lead Test Engineer Product Support Engineering (2008 - August 2012) Developed and implemented a formal system test methodology for memory cards, and led the test team in the institutionalization of those practices, the impact of which was reflected in an approximate $12.3 million revenue increase in 2011-Q4. Reviewed and analyzed business requirements and technical designs to ensure full understanding of project deliverables for memory cards and worked with QA leads and testers to estimate overall testing effort. Designed, developed and executed test plans, test cases and scripts for all phases of testing, including requirement traceability matrix. Managed external vendor relationships through weekly face-to-face meetings and conference calls. This has significantly improved the working relations between Motorola and memory memory card suppliers. Coordinated and defined regression testing strategies that maximized coverage while at the same time minimizing overall regression testing time by more than 30%. Acted as a vendor single-point technical lead/deployment lead for critical product launches for all memory devices, bridging the operating customer with Development, Integration, and 3rd-party key subject matter experts. Gathered and analyzed test metrics to continually improve testing strategies and processes for increased test coverage and reliability. Significantly reduced escaped defects by more than 29%. Unique ability to design regression test cases that find hard to detect software and hardware defects.
Motorola, Inc., Libertyville, IL
Principal Staff Engineer 3GSM (2005-2008) Managed software quality deliverables for multiple mobile device products and made certain software quality was not compromised. Met project schedules two (2) weeks ahead of time. Led end to end software quality improvements for P2K and Linux phones through the development lifecycle with overall savings of $10.0 million. Partnered with various engineering teams and resolved issues with supplier performance, new product introduction (NPI), test systems, and manufacturing processes. Participated in product requirement and design reviews, test processes and provided constructive feedback to ensure that products met all requirements. Analyzed field failure data and developed corrective actions (8-D) that addressed systemic issues. Actively supported M-Gate framework and related quality processes such as quality reviews and M-Gate checklist compliance. This improved the quality of products shipped by more than 20%. Conducted periodic reviews and audits of the software product lifecycle to ensure compliance with established processes/procedures and to identify potential process improvement areas. Received a Bravo award from department Vice President for a job well done.
GE Healthcare, Mt. Prospect, IL 2004 - 2005 Lead Software Reliability Engineer Quality Systems Engineering Participated and led the efforts for verification of healthcare products to meet defined and established quality and reliability standards. Actively participated and led the validation of new and changed products and ensured that work was done in accordance with specified requirements. Analyzed field failure data and provided development of corrective actions. This improved the quality of products shipped by more than 25%. Led in analysis, planning, and performance of quality engineering activities to assure the quality of products prior to release. Developed product test plans, procedures, strategy documents, requirement traceability matrix and all other test documentation as required. Successfully drove departments process improvement initiatives around key metrics. This reduced the total software testing time by more than 30%. Motorola, Inc., Arlington Heights, IL 1990 - 2003
System Test Manager (1998-2003)
Hired and managed a team of 15 onsite and offshore test engineers responsible for testing data and voice applications for Motorolas digital cellular infrastructure. Duties included overseeing the testing processes including resource management, lab management and scheduling, development of test plans and management of the execution of those plans, tracking defects, and coordination with product development. Established strong High Speed Packet Data test teams through hands on leadership and staff development, increasing testing quality and reducing testing cycle time by 30%. Team cited by Vice President for completion of project three weeks ahead of schedule. Expanded and managed a multinational team of 30 engineers that provided system testing for high profile next-generation wireless mobile products resulting in a global commitments being me on-time, thus generating approximately $1.6 billion in revenue. Reviewed requirements and code for testability, maintainability, accuracy and consistency. Organized cross-functional teams and implemented, tested and deployed new cellular features. Worked with customers, account teams and development engineering to resolve network and system outages in a timely manner. Customer satisfaction significantly improved by more than 25%. Led the investigation and tracking of all system outages by performing root cause analysis of outages. Recommendation contained in reports helped reduce customer cellular network outages by more than 40%.
Lead Engineer (1995-1998)
Recommended by senior leadership to lead, manage, and expand a team of 12 System Engineers that provided field testing and system monitoring activities for the Verizon Cellular Network during the system build-out and optimization phases. Established and maintained strong relationships at all levels within customers organization by meeting their specific needs. Responsible for overall system performance and operational activities associated with system performance goals and objectives established by Motorola and Verizon. Developed Acceptance Test Plans for the new Code Division Multiple Access (CDMA) technology and verified customer acceptance criteria, satisfying contractual requirements. Continuously analyzed and monitored event trends and other operating metrics and proactively addressed issues. Maintained network availability 98% of the time.
Senior Test Engineer (1990-1995) Developed and executed various Mobile Switching Center (EMX2500) software test plans and procedures that resulted in improved quality of releases made available to five major global cellular operators. Provided customer support in resolving field problems by interfacing with development engineers, field engineers and customers in Japan, China and United States to resolve issues quickly. Wrote four technical documents for new and experienced test engineers and created detailed training program reducing learning curve by 50%. Received GTSS Award and Recognition Program award.
Lucent Technologies, Phoenix, AZ 1986-1990 Member of Technical Staff
Specific responsibilities included software development, system testing, trouble-shooting and resolving Lucents 5ESS switch hardware and software problems.
CITIZENSHIP
U.S. Citizen
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