owner/operator

Tracey Hofman

* ******** ****

Berlin, Maryland *1811

410-***-****

*******@***.***

Work Experience

owner/operator

*/**** – 2/2009 MaggieMoo's Ice Cream & Treatery, Ocean City, MD

Owned and operated an ice cream franchise. Responsible for all hiring, employee relations, incentive programs, marketing, charity work, operations, accounting, ordering and managing all the day-to-day operations of a franchise. Awarded a sales award for 2006. Presented at Chamber of Commerce meetings and hosted a Small Business Referral meeting. Worked closely with the Worcester County Women's Commission for two years supporting the McDuffy' Reading Program. Worked closely with many local charities raising money and creating awareness.

Self employed

6/2003 - Present Self Employed, Ocean City, MD

Manage and collect payments for our rental property. Operated a kiosk at a mall selling retail items. Worked as a recruiting, HR specialist on a contract basis for Candy Kitchen Shoppes in Ocean City MD. Recruited using the internet and job source organizations. Familiar with the J-1 Visa program.

HRIS Analyst

7/2002 - 5/2003 Perdue Farms, Inc., Salisbury, MD

Assist various end-users with Functional trouble-shooting and skill development. Excellent functional researcher. Provides direction and recommendations as to maximize the ROI of the PeopleSoft system. Develop training and communications to functional end-user. Apply corporate policies to HR related issues while maintaining the integrity of the system. Run/create queries.

HRIS Functional Analyst

6/2001 - 6/2002 Latham and Watkins, Washington DC,

Responsible for all functionality of PeopleSoft v 7.5. Develop query and reports as needed. Develop, recommend processes and procedures and facilitate training for HR department and end-users of the HRIS. Functional lead for implementation team for upgrade to PeopleSoft v8.

Human Resources Generalist

4/2000 - 6/2001 The Henry M. Jackson Foundation, Rockville, MD

Responsible as the HR Generalist for approximately 250 employees in the medical research community. PeopleSoft Functional end-user and query administrator. Administer comprehensive benefit plans and implement procedures to streamline benefit vendor data interface using PeopleSoft and internal processes. Conduct and revise as needed new hire orientation. Manage employee relations and recommend solutions. Draft policy and procedures and advise management. Develop, evaluate and recommend job descriptions and implement compensation plan. Develop and maintain employee intranet using Lotus Notes and HTML.

Human Resource Assistant

8/1999 - 4/2000 Health Care Management Group, Bethesda MD,

Manage all aspects of the recruiting process from ad placement, interviewing and making the job offer. Conduct and manage new hire orientation. Manage benefit administration and invoice processing for 250 employees. Recommend and implement organizational development procedures and processes. Develop employment policies. Knowledge of FLSA, ADA, FMLA, and EEO regulations. Management of HRIS and physical employee files. Recommend and process employee terminations and disciplinary procedures. Develop and recommend job descriptions and compensation plan.

Human Resource Specialist

1/1999 - 6/1999 Vincam Human Resources, Miami FL,

Managed 43 Professional Employer Organization clients (2000 client site employees) and supervised (2) Human Resource Administrators. Recommended and developed employment policies and organizational development procedures. Recommended and assisted in the development of organizational training. Advised and implemented disciplinary actions and terminations. Knowledge of FMLA, ADA, Wage and Hour, and Workers' Compensation regulations, and drug-free workplace policies.

Human Resource Administrator

9/1997 - 1/1999 Vincam Human Resources, Miami FL,

Functioned as on-site HR Representative for several industries. Worked with management developing solutions to various HR concerns. Processed benefit enrollment applications and managed data in the HRIS. Audited I-9 status and obtained current documentation. Responsible for new hire orientations and HRIS set-up. Performed employment background checks. Applicable knowledge of ADA, FMLA, EEO and FLSA regulations. Processed verification of employment requests.

Office Administrator Publishers Representative

8/1995 - 9/1997 The Gilhuly Company, Miami FL,

Responsible for managing office of a publisher’s representative for travel/trade magazines. Drafted advertising proposals. Responsible for direct mail campaign and managing information in customer database. Knowledge of advertising and direct marketing campaign, customer database information and management.

Education

9/2001 - 4/2002 MBA University of Phoenix, Rockville, Maryland

Master's Degree

Classed completed: Economics, Accounting, Information Systems, Business Law, Marketing,

9/1997 Florida International University, Miami, FL

Bachelor's Degree

Industrial and Organizational Psychology Minor in Business Administration

Additional Info

Grossmont Community College 1991-1993 Student Government Association Director of Publicity 1992-1993Ability to analyze information and data to make recommendations using MSOffice, MSAccess, MSExcel, HRIS, Internet, PeopleSoft, other programs as required.

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