installing

south apt *** Phoenix, Az ****** * *******.********@*****.***

PROFESSIONAL PROFILE

Exceptionally talented and innovative technical professional with twelve years experience.

Proven ability supplying direction and vision, manage, analyze and recommend business needs.

Proven ability to manage 29 support techs and help desk at various locations throughout the city.

Complete break-fix on all HP servers, all IBM servers, all Dell servers, Apple server as well as installing and decommissions of old end of life units as well.

Also have some knowledge of cabling and running fiber and troubleshooting the connections to server and to switch.

Complete break-fix on all laptops and desktops (IBM,HP, Dell, Apple ), HP desktops, Dell desktops, Apple

MS office support

Mac OS x and MS windows support

Adobe creative suite support and trouble shooting

Software deployment and testing

Imaging and deployment of new hardware PC/MAC

TECHNICAL SKILLS

Window 2000 to Vista,Windows 7, Mac OS X, Mac Server Administration Some Linux MS office support

Server hardware, Desktop hardware, Laptop hardware Printer hardware

Working on Solaris 10 certification and Cisco CCNA certification

EDUCATION

Computer Career Center, Rego Park, NY Jul 02 - Feb 03

Help Desk Specialist (Server +, Security+, Net+, A+ and MCP)

WORK EXPERIENCE

Morris Communications May 08 - Present

IT manager

MVP/NY Tennis Magazine / Smash .com

Support of all computer related issues Mac/pc

Setup of new employees

Maintenance of server for Mac /Pc network

Back up of server

Configurations of all Mac desktops and laptops

Executive support

Training of new employees

Software deployment and testing

adobe creative suite 2-4

Blackberry/PDA/iphone support

Purchasing new hardware and testing

Support for tennis magazine /smash .com

Vendor relations

Voip phone setup and trouble shooting

Active directory /exchange support for my location

Uni-Data It December 07 - April 08

Server break/fix technician on-site

CitiGroup

Break-fix of all HP, Dell, IBM, Apple servers

Unpacking /installing of all servers

Upgrading /configuring of all new server

Patching and cabling of the server up to patch panel

Cabling and troubleshooting network issues with the server

Removing of all end of life equipment from datacenter

Helped with all data center work in multiple locations

A&A Computer, NY Aug 94 - Present

Consulting and Tech Support

Provided onsite technical support to clients

MS office support

Laptop repair and maintenance (Dell, IBM, Toshiba, Compaq,HP, Apple,Fujitsu)

Printer repair and maintenance (HP, Lexmark, dell, Xerox, IBM)

Installed and configured Hardware/ Software

Troubleshoot PC related issues

Configured and administered Network Setup and server setup

Onsite Tech Management And Analysis

Network Security Analysis

Server hardware/break fix (HP, IBM, Dell,Apple)

Installing new servers and upgrade

Decommissions of end of life hardware

Network administrator

Purchasing manager

Help desk supervisor

4 G Data Systems Inc. NY Aug 04 - December 07

On-site engineer Citigroup lead supervisor of hardware

Provided onsite technical support to clients

MS office support

Installed and configured Hardware/ Software

Troubleshoot PC related issues

Laptop repair and maintenance (Dell, IBM, Toshiba, Compaq, HP, Apple, Fujitsu)

Printer repair and maintenance (HP, Lexmark, Dell, Xerox)

Server hardware /break fix (HP, IBM, Dell, Apple )

Configured and administered Network Setup and server setup

Help desk supervisor

Support of trading floor

Server hardware support

Server software /application support (HP, IBM, Dell, Apple )

Installing new servers

Decommissions of end of life hardware

Assets disposal for all hardware

Executive support

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