CHRISTOPHER L. HOFF
***** ******** **. • Knoxville, TN 37934
Home/Cell Phone: 865-***-**** • e-mail: ******@*******.***
SUMMARY
A seasoned media marketing and research professional with 10+ years experience of business development, revenue growth, strategic planning and leadership for Broadcast, Cable MSO, Network Group and Media Research companies. Principle strengths include:
• A skilled problem solver able to communicate and leverage national and local media data metrics.
• Excels at creating insightful, compelling and actionable reports that make Sales, Marketing and Senior Management more successful.
• Business development knowledge as a sales process strategist that helps internal and external clients generate and increase revenue and gain market share.
• Proven expertise in cultivating, negotiating and implementing partnerships with primary, syndicated and competitive research vendors.
• An enthusiastic leader and project manager passionate about coaching and staff development.
AREAS OF EXPERTISE
Qualitative & Quantitative Research Methodology • Linear, New Media & Web Analytics •
Primary, Proprietary & Syndicated Research Analysis • Demographic Analysis Mapping •
Market Competitive Analysis • Programming Estimates • Client Relations • Consumer Insights •
Brand Marketing and Positioning • Problem Solver
RELEVANT METHODOLOGY/SOFTWARE PROFICIENCIES
Nielsen: NSI & NTI, NPower, Galaxy Explorer, MarketBreaks, Arianna, Claritas, NetRatings, @Plan • Scarborough • MRI & Simmons • SRC SpotKnowledge • TNS Media Intelligence • OTX •
Nielsen AdViews/Monitor-Plus • ComScore • Omniture • Rentrak • R.L. Polk • AdMall • SoundScan
MANAGEMENT
Revenue Growth • Forecasting & Planning • Skilled Negotiator • Vendor Management •
Business Development • Market Sample Management • Questionnaire Design •
Team Leadership & Development • Project Management • Group & Individual Training
RELATED PROFESSIONAL EXPERIENCE
Senior Research Analyst, Comcast Spotlight, TN 07/2007 - 12/2009
• Directly influenced local and national ad sales and marketing efficiency in three markets by implementing and managing multiple new research initiatives.
• Authored communications that portrayed a clear picture of the market nuances and opportunities to all levels that increased share of market and revenue potential.
• Introduced successful client acquisition programs by developing strategies integrating all aspects of available market research.
• Orchestrated business processes improvements by effectively training sales, support and divisional research personnel on best practices for local market research use.
Strategic Research Manager, Scripps Networks, TN 03/2006 - 07/2007
• Commended for communicating insightful research to Affiliate Marketing department for branding initiatives positioning Scripps Networks as the leader in lifestyle media for NCTA presentations.
• Initiated several customized research pieces, used by Scripps Networks Affiliate Sales department, in successful distribution contract negotiations with major MSO's.
• Specifically recognized by Senior Network Management for Project Management skills in creating value positioning presentations of new media (VOD & BB) and new technology (HDTV, IPTV, Mobile).
• Consistently praised for delivering key analysis for upfront estimates to Senior Level Research and Network Management.
• Supervised two research analysts.
Research Director, WSMV-TV (NBC), Nashville, TN 01/2003 - 03/2006
• Spearheaded successful positioning of audience delivery and competitive data that consistently placed the station as a revenue and brand leader in the market.
• Designed exclusive viewing qualitative analysis presentations that helped ad sales drastically increase share of business with new and existing clients, as well as earning industry recognition.
• Demonstrated maximum and efficient use of all research resources through effective relationship management of all research vendors.
• Supervised a full-time research analyst, as well as non-paid interns.
Client Service Executive, Nielsen Media Research, Atlanta, GA & Dallas, TX 09/2000 - 01/2003
• Strategically negotiated multi-year ratings service contracts with TV Station (including TV Groups) and Ad Agency management.
• Increased revenue within assigned regional multi-market territory by 20%+ annually.
• Earned sales award in 01/2001 for high productivity sales of custom analysis and syndicated research applications.
• Effectively conducted trainings communicating Nielsen methodology and custom research resources for all organizational levels at broadcast TV stations and advertising agencies.
• Participated in industry conferences, as well as local professional organization events.
NOTE: Additional career history includes positions as an Ad Sales Account Executive. Details upon request.
HONORS/AWARDS
Member of the Scarborough Television Advisory Board, the Meredith Broadcasting Group (2005-2006)
“Best Practices Award for Qualitative Data” Scarborough Sales Research & Marketing Conference (2006)
PROFESSIONAL ORGANIZATIONS
Cable & Telecommunications Association for Marketing (2006-Present)
EDUCATION
Bachelor of Arts in Journalism, University of Georgia
Major: Telecommunication Arts • Minor: Business Management