Development Marketing

Location:

Baltimore, MD

Posted:

October 18, 2012

Contact this candidate

Resume:

Karl Groves

Kudos

Presentations

Clients

Telephone: 410-***-****

Email: ****@**********.***

I have nearly a decade of professional experience in web design/ development and over 6

years experience doing usability and accessibility consulting for some of the largest E-

commerce & software companies in the world as well as some of the largest US Federal

agencies. I come to the table with the knowledge and experience necessary to handle

everything from consultation to remediation and training and more.

My objective is to obtain a challenging and rewarding position in the field of

accessibility consulting where my extensive knowledge of and commitment to accessibility,

web standards, user-centric design and organization of information will be utilized

effectively.

Certifications

Zend Certified Engineer: August 2009

Master CIW Designer: August 2003

Clearances

IRS Staff-like access and Sensitive But Unclassified (SBU) Clearance

Skills

A wide array of skills in web development including back-end development of database

driven websites and web-based applications, front-end production, QA, web project

management and Search Engine Optimization.

Extensive knowledge of and professional experience working in web usability and

accessibility including technical and legal conformance with Section 508 of the

Rehabilitation Act, Americans with Disabilities Act, UK DDA, AU DDA, BITV, and more.

Technical Skills

Advanced

Languages: PHP, SQL, HTML/ XHTML, CSS

Graphics/Web Authoring/ Development Tools: Adobe Creative Suite 4, NetBeans, Eclipse,

SQLYog

Operating Systems: Windows

Misc/Office/ Auditing & QA Tools: AMP/ InFocus, AccVerify/ AccMonitor, Deque Ramp/

Worldspace, Microsoft Office, Corel Office, Salesforce, Webex, GoToMeeting

Intermediate

Languages: XML, RSS, RDF, SMIL

Assistive Technologies: JAWS, ZoomText, Window Eyes, VoiceOver, Dragon Naturally

Speaking, NVDA

Misc./Office: Adobe Acrobat, Adobe LiveCycle, Goldmine, Implement basic networking

components, protocols, and servers

Functional

Graphics/Web Authoring Tools: Adobe Illustrator, Adobe Flash, Adobe Flex

Languages: ECMAScript/ JavaScript, jQuery, ASP, Java

Operating Systems: Mac OS, Linux

Misc: Apache Server, MySQL Server AdministrationExperience

Deque SystemsDirector of TrainingJuly 2010 Present

Design & deliver all training for clients on the topics of accessibility and the use of

Deque Systems Worldspace

Perform consulting for government and large private sector clients

SSB BART GroupDirector of Product Development and Strategic Planning January 2009July 2010

Played critical role in the development of the company s flagship product, AMP, including

interface design and specification development. Responsible for 338 current and upcoming

features in the product.

Spearheaded the release to market of SSB s AMP Express, a free online automated

accessibility testing service.

Managed all marketing and e-marketing activities for the company including hard and soft

marketing material, press releases, web materials, e-mail list, and more

Developed and delivered all demo materials for the company s products, AMP and InFocus

Developed and managed the company s technical support process

Coordinated, participated in, and presented at usability and accessibility related events

on behalf of the company

Trained client services and sales staff on the company products

SSB BART GroupSenior Accessibility ConsultantOctober 2007January 2009

Manage the delivery of SSB assessment projects utilizing SSB s Unified Audit Methodology.

Performed Accessibility Audits and consulting for an array of client including: BMC

Software, Lockheed Martin, Royal Bank of Canada, Monster Government Solutions, Adobe, and

more.

Played critical role in the development of the company s flagship product, AMP,

including: Interface design, additions to and improvements of Best Practices and content,

and the development of DCQL tests for automated checks by InFocus.

Provided long-term consultation to the Internal Revenue Service s IRAP office in support

of dozens of ELC projects.

Played a critical role in implementing support for WCAG 2.0 within AMP/ InFocus.

User-Centered Design, Inc. Director of Web Development April 2004October 2007

Responsible for managing the development of Web sites, intranets, and extranets for an

array of clients that includes National Cancer Institute, Aerospace Medical Association,

Sprint Nextel, Food & Drug Administration and dozens more.

Delivered training and workshops relating to accessibility and website/ web application

production.

Performed accessibility review for clients.

Contributed to expert reviews and in-lab usability studies of client sites.

Manage personnel and subcontractors working on our projects.

Developed 7-tiered Accessibility Review & Remediation Process

NASA Federal Credit Union E-Commerce Manager April 2003 April 2004

Manage E-Commerce efforts of credit union with over $650,000,000 in assets, including

assuring quality of public website, home banking system, and management of third-party

solutions.

Manage online marketing efforts and introduction of new products on the web.

Developed extranet site for Credit Union Ambassadors to allow member company s human

resource personnel to assist in marketing directly to their fellow employees. This site

awarded a CUES Diamond Award For E-Marketing .

Served on the Procedures Committee, Technology Access Group, and Member Advocacy Group

Designed & performed small-scale usability studies on the site.

Independent ContractorNovember 2001present

Perform production and programming for an array of clients both large and small, often on

a sub-contract basis for other web development companies.

Previous Work History

Previous work history (unrelated to Web Development) is available upon request, to

demonstrate my experience in personnel and project management.

Affiliations

Usability Professionals Association (UPA)

Society for Technical Communication (STC), AccessAbility SIG, Usability SIG

International Webmasters Association (IWA)

Internet Society (ISOC)

Association for Computing Machinery (ACM), SIG CHI

References

Professional Reference: Sharron Rush, Knowbility. Phone 512-***-****; Email

*****@**********.*************** Reference: Matthew Feldman, Pragmatics, Inc. Email *******@*****.***

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Contact Me:

Telephone: +1-410-***-****

Email: ****@**********.***

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