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Sales Customer Service

Location:
Richmond, VA
Posted:
October 18, 2012

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Resume:

Corey Labasky

Email: ******@*******.***

Address: P.O. Box 35374

City: N. Chesterfield

State: VA

Zip: 23235

Country: USA

Phone: 804-***-****

Skill Level: Management

Salary Range:

Primary Skills/Experience:

Sales, Account Manager, Manufacturers Rep

Educational Background:

Job History / Details:

SUMMARY OF QUALIFICATIONS

Background reflects extensive knowledge, experience and a record of success in Sales Management, food service leadership, training, and customer service with emphasis on ensuring a high level of customer satisfaction securing repeat business.

Achieved a high volume of sales and customer satisfaction by developing exceptional interpersonal skills.

Well developed communication skills enhance my ability to quickly establish effective and persuasive rapport with individuals of diverse back grounds

Implemented the people-oriented approach to daily operations generating high levels of productivity of staff and customer satisfaction.

CORE COMPETENCIES

Exceptional Interpersonal Skills Problem Resolution Business/Development/Networking

Top Producer Results Driven Motivator

Driven / Goal Oriented Management Out of box thinker/Creative

PROFESSIONAL EXPERIENCE

Coca Cola Enterprise 2007 - 2012

Account Manager

Provide 2nd & 3rd tier problem resolution.

Responsible for face-to-face selling to customers at all designated cold drink accounts with dedicated focus on vertical growth of existing accounts. Region includes: both small and large store accounts.

Sell-in new brands, packages, equipment and promotions according to Business Unit strategic direction.

Primary account focus is to sell in promotional programs and ensure dealer compliance. Also, sell in incremental displays and equipment placements.

Manage appropriate store inventory levels and support contract renewal negotiations.

Develop customer relationships and review business results with clients.

Assure account and customer standards are met, including assuring proper POS is executed and proper maintenance of company assets.

Managed accounts for placement of product, adding to displays, rotation of product, etc.

Utilized market knowledge to execute and analyze customer specific extensions of national

programs.

Oversee large store setting, insuring displays were built properly, product is marketed well.

Performance Food Group - Virginia Foodservice Group 2004 - 2007

Sales Consultant

Marketed food and supplies and equipment in the Downtown Richmond, Midlothian, and Tri-Cities area.

Serviced most aspects of foodservice including, but not limited to, B & I, local jails, independent restaurants, small grocery stores, delis. Have brought on 6 new accounts in current year and increased sales by 8% over previous year. Wrote at about 20-22% gross profit margin over net cost. Started in 2004 with less than $1 million and finish at $1.5 million in sales in 2007.

Prospected for new business prospects with goal of bringing on 1-2 new accounts per month.

Utilized in-house specialists as well as local broker network to assist in gaining new sales for territory growth.

Assisted current customer base with understanding of culinary and business trends within the local area and other metropolitan arenas.

SYSCO Food Services of Virginia 1999 - 2004

SYSCO of Hampton Roads

Lankford-SYSCO Food Services

Marketing Associate

Represented the Richmond territory by marketing and selling a variety of food and services to about 30 clients.

Developed a marketing plan to become a top performer in the region by staying abreast and continuously monitor competitive products in the marketplace. Grew sales 15% from $1.5 million to $1.725 million at approximately 22% gross profit over net cost.

Assisted customers in controlling food and labor cost by providing profitability analysis.

Proposed new menu ideas and provide expertise in menu planning to clients to promote sales.

Called on existing customers for service needs, additional leads, and continual growth.

Cold called on potential clientele to generate future business. Brought in 12 new accounts during my tenure.

Acted as an on call representative on weekends & holidays to provide superior customer service to the restaurants/clients.

Dedicated to building positive relationships with the consumers by resolving problems with a sense of urgency.

Recognized and awarded by Senior Management the President Club award in 2001. Achieved $1.7 million in sales with a 15% increase in gross profit over previous year.

Kingsmill Resort 1997 - 1999

(Mobile Four Star/ AAA Four Diamond/ Preferred Hotel/Resort)

Food and Beverage Purchaser

Handled all weekly food, nonfood and beverage purchasing for sixteen departments, which consisted of 90 different people.

Responsible for the planning and procurement of two annual PGA Tour Tournaments, The Michelob Championship.

Supervised the food & beverage storeroom and insured all aspects of operations including shipping and receiving, inventory tracking, and labor cost of 5 employees.

Assisted with management and training of approximately 75 kitchen employees throughout the resort.

Controlled daily purchases and used comparative pricing analysis to determine current yearly needs and forecast the next year.

Maintained the resort budget of a 30 - 34% food cost by carefully monitoring expenses throughout the year.

Responsible for total expenditures of $ 4-5 million including food and non- food.

Restaurant Chef

Managed the kitchen of a fast paced, casual restaurant with business of 500 covers per day.

Used a people oriented approach to generate high levels of productivity and motivation, therefore producing a highly successful team.

Paced by the Executive Chef to improve the proficiency, cleanliness and physical layout of the kitchen / back of the house area, as well as the organization of kitchen staff. Identified operational strengths and deficiencies to improve the efficiency in the kitchen.

Worked as a team player with flexibility to work in the two additional resort restaurants when needed, as well as assisted with special events and banquets.

HONORS / AFFILIATIONS

Recognized and awarded the President s Club award for achieving high volume of sales at Lankford-SYSCO. Currently serve as Division I college umpire /Member of Mid-Atlantic Collegiate Umpires/ Old Dominion Umpires Association

Member of Sigma Phi Epsilon Fraternity / Served as Chapter Vice President for Sigma Phi Epsilon Fraternity Member of VCU Baseball

Member of American Society of Safety Engineers, student section

PROFESSIONAL TRAINING AND DEVELOPMENT

How to Organize and Maintain Files and Records

How to Manage Multiple Projects, Meet Deadlines and Achieve Objectives

Certified Trainer Apple South, Inc.

Assistant Manager Virginia Department of Alcoholic Beverage Control

EDUCATION

Virginia Commonwealth University 1987 Current * Still pursuing

(3 years completed - 1.5 Semesters left)

BS in Safety and Risk Admin

Minor in Psychology

COMPUTER

Word, Excel, Quicken Reports, Outlook



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