Customer Service Sales Representative
Resume:
Ashley Jiewen Jiang
Permanent Address University Address
th
ashley.jjiang@gmail.com9932 66 Road Apt 7x 5032 Forbes Ave SMC 2620
andrew.cmu.edu/user/jiewenj
Rego Park, NY 11374 Pittsburgh, PA 15289
EDUCATION
Carnegie Mellon University - Pittsburgh, PA Expected: May 2012
B.S. in Information Systems; B.S in Human-Computer Interaction
Minors: Communication Design; Chinese Studies
Cumulative GPA: 3.38/4.0 (3.57 after Freshman year)
Awards: 2009 & 2010 Dean s List
Relevant Coursework: Systems Skills in C, Programming Usable Interfaces,
Fundamentals of System Development, Software Development Project,
Application Design and Development, Human-Computer Interaction Methods
Stuyvesant High School - NY, NY Diploma: June 2008
Cumulative GPA: 3.7/4.0
June Aug 2010
RELEVANT Cohen & Steers; NY, NY
Information Technology Internship
EXPERIENCE
? Worked on several small projects that involved adding functionality to
existing company web applications (exporting information to pdf)
? Created a batch process to automatically generate reports for the Compliance
department
? Improved proficiency in SQL, LINQ and C# with Visual Basic .Net
July Aug 2007
Morgan Stanley; NY, NY
Information Technology Internship
? Worked on a team project, which consisted of database manipulations and
implementation of a user-based web interface
? Used Perl, SQL and Microsoft VB .NET in a business environment
Jan 2010OngoingWORK Carnegie Mellon University; Pittsburgh, PA
University Center Information Desk Representative
EXPERIENCE
? Provide customer service to the University Center s everyday guests
? Keep cash count and sell tickets, stamps and other miscellaneous items to the
building s guests
? Answer any questions guests might have, both through desk and phone
Aug 2010Jan 2011Carnegie Mellon University; Pittsburgh, PA
Computing @ Carnegie Mellon Teaching Assistant
? Provide support to students that encounter difficulties with the material
? Teach students the foundational computing and literacy skills they need in
order to succeed at Carnegie Mellon
June July 2009
Home Decor Expo; Flushing, NY
Sales Representative
? Sold kitchen cabinets and countertops (negotiated 2 major engagements)
? Provided customer service to clients in regards to recommendations, quotes
and designs
? Designed kitchens and bathrooms with 20/20 Interior Design software
April 2009PresentAFFILIATIONSKappa Phi Lambda Sorority Incorporated
Webmaster, Recruitment Chair, Multicultural Greek Counsel Delegate,
Greek Advisory Board Delegate, Cultural Events Chair, Liaison
New Apostolic Church Feb 2006 Present
Choir, Webmaster
SKILLS Platforms: Windows, Mac, Ubunto, Linux, Unix and other variants
Programming: Java, C/C#, Perl, Ruby on Rails, SQL, Python, Flex
Design Skills: Photoshop, Illustrator, inDesign, CSS, HTML, jQuery
Foreign Languages: Mandarin Chinese
Other Skills: Excellent knowledge of computer hardware, Microsoft Office
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