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Customer Service Sales Representative

Location:
New York, NY
Posted:
October 18, 2012

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Resume:

Ashley Jiewen Jiang

Permanent Address University Address

th

ashley.jjiang@gmail.com9932 66 Road Apt 7x 5032 Forbes Ave SMC 2620

andrew.cmu.edu/user/jiewenj

Rego Park, NY 11374 Pittsburgh, PA 15289

917-***-****

EDUCATION

Carnegie Mellon University - Pittsburgh, PA Expected: May 2012

B.S. in Information Systems; B.S in Human-Computer Interaction

Minors: Communication Design; Chinese Studies

Cumulative GPA: 3.38/4.0 (3.57 after Freshman year)

Awards: 2009 & 2010 Dean s List

Relevant Coursework: Systems Skills in C, Programming Usable Interfaces,

Fundamentals of System Development, Software Development Project,

Application Design and Development, Human-Computer Interaction Methods

Stuyvesant High School - NY, NY Diploma: June 2008

Cumulative GPA: 3.7/4.0

June Aug 2010

RELEVANT Cohen & Steers; NY, NY

Information Technology Internship

EXPERIENCE

? Worked on several small projects that involved adding functionality to

existing company web applications (exporting information to pdf)

? Created a batch process to automatically generate reports for the Compliance

department

? Improved proficiency in SQL, LINQ and C# with Visual Basic .Net

July Aug 2007

Morgan Stanley; NY, NY

Information Technology Internship

? Worked on a team project, which consisted of database manipulations and

implementation of a user-based web interface

? Used Perl, SQL and Microsoft VB .NET in a business environment

Jan 2010OngoingWORK Carnegie Mellon University; Pittsburgh, PA

University Center Information Desk Representative

EXPERIENCE

? Provide customer service to the University Center s everyday guests

? Keep cash count and sell tickets, stamps and other miscellaneous items to the

building s guests

? Answer any questions guests might have, both through desk and phone

Aug 2010Jan 2011Carnegie Mellon University; Pittsburgh, PA

Computing @ Carnegie Mellon Teaching Assistant

? Provide support to students that encounter difficulties with the material

? Teach students the foundational computing and literacy skills they need in

order to succeed at Carnegie Mellon

June July 2009

Home Decor Expo; Flushing, NY

Sales Representative

? Sold kitchen cabinets and countertops (negotiated 2 major engagements)

? Provided customer service to clients in regards to recommendations, quotes

and designs

? Designed kitchens and bathrooms with 20/20 Interior Design software

April 2009PresentAFFILIATIONSKappa Phi Lambda Sorority Incorporated

Webmaster, Recruitment Chair, Multicultural Greek Counsel Delegate,

Greek Advisory Board Delegate, Cultural Events Chair, Liaison

New Apostolic Church Feb 2006 Present

Choir, Webmaster

SKILLS Platforms: Windows, Mac, Ubunto, Linux, Unix and other variants

Programming: Java, C/C#, Perl, Ruby on Rails, SQL, Python, Flex

Design Skills: Photoshop, Illustrator, inDesign, CSS, HTML, jQuery

Foreign Languages: Mandarin Chinese

Other Skills: Excellent knowledge of computer hardware, Microsoft Office



Contact this candidate