Management Account Executive

Leanne Mesa

Email: *********@********.***

Address: P.O.Box 8464

City: Goleta

State: CA

Zip: 93118

Country: USA

Phone: 805-***-****

Skill Level: Management

Salary Range: 55

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Leanne Mesa

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255 Ellwood Beach Dr. #8, Telephone 805-***-**** Goleta, CA 93117 P.O. Box 8464 *********@********.*** Goleta, CA 93118

Skills

Microsoft Office Suite Resource Referral Intake Interview

Facilitator/Diplomatic Investigation Family Child Advocacy

Time management Multi-tasking Eligibility determination

Keyboarding (60+ wpm) Organizational Banking Finance

Excellent Interpersonal/Comm. Motivated Team Player Case Management

Experience

Program Eligibility Determination

Provide seamless TANF, Medicaid, SNAP (Food Stamp), Child Support and Child Care subsidy program case management for 700+ clients while implementing State program guidelines.

Calculate program eligibility based on earned/unearned income, resources and household expenses; develop Personal Responsibility Plans and continually monitor client progress.

Conduct job-readiness, TANF/SNAP Outreach workshops; collaborate with Public and Private sector to connect clients to all available Federal/State/City programs and services.

Attend weekly Agency Collaboration conference to streamline services for high-risk clients and prevent duplication of services.

Respond timely to substantial amounts of email, voicemail and written client correspondence; Meet with walk-in and scheduled clients; processed timely benefit eligibility redeterminations.

24 Hour Treatment Facility/At Risk Youth, ages 11-19 years

Qualified Mental Health Associate provided safe supervised care of Juvenile Sex Offenders, Developmentally Disabled, and Socially Challenged adolescents and young adults.

Provided Psychosocial Rehabilitation and Basic Skills training to increase Independent Living, Social, Communication, and Life Skills.

Completed appropriate Intake assessment of new clients, discussed Program Expectations, Program rules/requirements. Monitored clients for Program Compliance with Court ordered placement and Probation Officer requirements for successful completion of treatment program.

Served as liaison and advocate for clients referred to Briarwood Treatment Facility. Met with Family members or conducted telephone in-services to educate parents and/or legal guardians on socially acceptable behaviors, appropriate boundaries, and increase awareness of healthy ways to improve interpersonal relationships with their children.

Facilitated daily Unit Meetings with clients to present videos on the Today/Tomorrow Model for successful integration back into mainstream, Workshops on Problem Solving strategies and other invaluable topics encouraging successful behavior management, address short/long term goals, daily and/or weekly expectations, address concerns, provide feedback and recognize exemplary performance.

Attended weekly Management Team meetings where client placements into Foster Care or Re-unification with Family members was discussed with various professionals; Washoe County Social Workers, Dept of Child and Family Services staff, School Professionals; Teachers, Counselors, IEP Resource Specialist, not to mention the BW team of professionals, Executive Director, Psychologists, Unit Coordinators, and Leads. Presented recommendations including termination of parental rights, visitation, child support obligations, guardianship, permanency and reunification plans.

Provided clients with emergency based resources including child care, domestic violence aid, housing referrals, food clothing vouchers and mental/substance abuse treatment referrals.

Work History

Family Services Specialist II State of Nevada, Division of Welfare 11/2009 to 09/2012

QMHA/Mental Health Technician Briarwood Treatment Services/UHS 02/2009 to 04/2012

Prof. Nanny Services Self-Employed 09/2005 to 01/2009 Tiny Treasures Learning Ctr. Self-Employed 01/2005 to 08/2007

Regional Account Executive US Bank 03/2002 to 10/2004

Education

Professional Development Academy- State of Nevada, Division of Welfare, 2009 graduate

Washoe County Licensed Childcare Provider, 8/2005 to 8/2007

Bachelors of Arts Sociology, University of California, Santa Barbara, 1992 graduate

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