Manager Customer Service

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Corey Frank

Management A.A.S. / Electronic Systems Tech

Corey Frank / E.S.T, A.A.S11390 Rainbow Falls Lane * Fishers Indiana 46037 * 317-***-**** * abo41j@r.postjobfree.com

Management and supervisor experience, general construction, directional boring equipment,

trenchers, piercing tools, vibratory plows, vacuum excavation, pipe and cable locators,

fluid machines, Backhoe, splicing and hook ups for cable, telephone, and water lines,

forklifts, some tool and die work. I also have experience in skyline window cleaning from

ground and rooftop, repelling. Some factory line work, experienced bartender and server,

plus some kitchen work. Also experienced in Seattle's best coffee carts, and in installing

coolers and freezers for Wal-Mart and Sam's club stores.

Leadership and Management Teamwork/Individual worker Problem Solving

Reasoning Evaluating Decision making

Analyzing Customer Service Multiple Types of Construction

PROFESSIONAL EXPERIENCE

Starbuck's Job Title: Barista " Mar. 2011 " Oct. 2011, Fisher's, IN

General costumer service duties running cash register, expoing drink's, bussing, and

closing duties.

McAlister's Deli Job Title: Cashier - Aug. 2010 " Feb. 2011, Indianapolis, IN

General food service duties running cash register, expoing food, serving, bussing, and

closing duties.

United Parcel Service Job Title: Loader - June. 2010 " Jan. 2011, Indianapolis, IN

Loading packages onto freight trailers.

Einstein Bros Bagels Job Title: Shift Manager - Feb. 2010 " July. 2010, Indianapolis, IN

Started as a cashier with general food service duties and moved to Shift Manager

responsible for five or so employees handling of cash making deposits inventory and

closing the store.

Olive Garden Job Title: Bartender - Mar. 2009 " Feb. 2010, Indianapolis, IN

Opening and closing of the bar, stocking coolers, and inventory control. Handling of some

customer complaints and unruly customers. Waiting tables.

Davis Properties Job Title: General Labor - Sept. 2007 - Feb. 2009, Connersville, IN

General construction and home remodeling. General maintenance, cleaning, and upkeep for

new and old renters, some renovations of houses to be sold.

Center plate Job Title: Zone Supervisor - Jan. 2007 - Sept. 2007, Louisville, KY

Volume food services zone supervisor/stand manager responsible for 25 to 50 employees

working in four concession stands and portable stands at Louisville Slugger Field and

Cardinal stadium. Tracking inventory, gross sales, spoilage, and housekeeping. Bartending

at the makers mark bar for the chow wagon, and also working a variety of events such as

Thunder over Louisville, also Kentucky Fair Grounds Expo Hall for many types of concerts.

Fat Freddy's Job Title: Bar Manager - Dec. 2005 - Jan. 2007, Connersville, IN

Management, responsible for 5 to 10 employees. General Bartending duties, waiting tables,

closing of the bar, stocking coolers and inventory control, and ordering beer and liquor.

Waiting tables, organizing events such as golf night on Xbox, Texas Hold'em and karaoke

Handling customer complaints, unruly customers, and supervision of staff.

Center plate Job Title: Suite Attendant - July 2005 - Dec. 2005, Louisville, KY

Volume food services servicing business parties and clients in the suites at Louisville

Slugger Field. Setting banquet dinners and various types of events, bartending at the Jack

Daniel's bar working the chow wagon for ticket sales. Also worked other properties such as

the Louisville Convention Center for various types of events.

Fat Freddy's Job Title: Bartender - Dec. 2004 - July 2005, Connersville, IN

Opening and closing of the bar, stocking coolers, and inventory control. Handling of some

customer complaints and unruly customers. Waiting tables, ordering of beer, liquor, and

help with some renovations in charge of menus to be revised and drink books, and putting

cook outs together on outdoor bar.

DI-BOR Technologies, LLC Job Title: Crew Supervisor - Sept. 2001 - Nov. 2004,

Connersville, IN

Supervisor responsible for four man crews, communicating to contractor, locating company,

and our boss, splicing of cable and telephone lines and locating some old materials

underground. General paperwork such as rental equipment, receipts, crew hours, per diem,

gas, and footage, the price of line installed, pods, poles, splicing. Maintenance on

trucks and equipment inventory and stocking of supplies. Operated underground equipment

for putting product in the ground for utilities.

EDUCATION AND TRAINING

a Lincoln College of Technology, Associates Degree in Applied Science of Management

obtained on September12, 2011 GPA 3.07.

a License/Certifications: Indiana bartending license, Obtained 12/12/2004 - Expires

3/2/2012, Certified Electronic Systems Technician obtained 3/14/2011 GPA 3.07.

a Volunteer: Fayette county 4-H Open Beef Show and Free Fair, 4-H Beef Assistant

Director, event dinners building and grounds help, and assisting kids in tips for showing

cattle, being a member myself. I have also helped meals on wheels for delivering meals to

elderly people.

a Training: Home construction and commercial construction, general and specialized

construction, underground drilling ditch witch JT 920L directional drill, 950 R/T locator,

vacuum excavation

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