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Manager Customer Service

Location:
United States
Posted:
October 17, 2012

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Resume:

*rd Kimberly Welborn

Program Manager at Superior Group

Location

Buffalo/Niagara, New York Area

Industry

Staffing and Recruiting

Overview

Current

Program Manager at Superior Group

Past

Technical Staffing Supervisor at Superior Group

Account Manager at United Stationers

Research Technician at University at Buffalo

Education

West Virginia University

West Seneca West Senior High School

Recommendations

3 people have recommended Kimberly

Connections

267 connections

Websites

Company Website

Public Profile

http://www.linkedin.com/in/kimberlywelborn

PDF

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Summary

Specialties

Program Management, RecruitingExperience

Program Manager

Superior Group

Privately Held; 5001-10,000 employees; Staffing and Recruiting industry

January 2012Present (7 months) Williamsville, NY

Management of on-site staffing program including recruitment, hiring and supervision of

temporary employees and communication with associate suppliers.

Technical Staffing Supervisor

Superior Group

Privately Held; 5001-10,000 employees; Staffing and Recruiting industry

March 2010January 2012 (1 year 11 months)

Recruitment for contract and direct positions including IT, engineering, accounting,

sales and light industrial.

-Sourcing, screening, interviewing and reference checking

-New hire paperwork

-Supervising temporary/contract employees.

-Customer relations and various other supervisory and

administrative duties.

Account ManagerUnited Stationers

Public Company; 5001-10,

000 employees; USTR; Wholesale industry

December 2007February 2010 (2 years 3 months)

Handled over 250 small to medium business accounts in the New York City and New Jersey

area. Grew sales territory by promoting products across categories, selling and planning

marketing strategies, worked with accounts to resolve issues and to look for opportunities

for growth.

Kimberly has 2 recommendations (1 co-worker, 1 client) including:

Ben B.

Tim S., Credit Executive, United Stationers

Research TechnicianUniversity at Buffalo

Educational Institution; 5001-10,000 employees; Higher Education industry

January 1998December 2007 (10 years)

Worked on a variety of grant funded research projects with the Research Institute on

Addictions and the University at Buffalo. Took part in participant recruitment, telephone

and face to face interviewing, data entry, collection and coding. Also managed off site

database, designed brochures, questionnaires, Power Point presentations and assisted with

group sessions, study presentations and served as an editorial assistant for the

Psychology of Women Quarterly.

Study topics included, alcohol and agression, mother-daughter relationships and obesity.

Kimberly has 1 recommendation (1 manager) including:

Jennifer L., Project Director, Research Institute on Addictions

Education

West Virginia University

Bachelors, Psychology

19941998West Seneca West Senior High School

19901994Recommendations For KimberlyAccount Manager

United Stationers

Kimberly is one of the most business oriented people have worked with.I highly recommend

her May 20, 2010

Top qualities: Expert, High Integrity, Creative

Ben B.

hired Kimberly as a Business Consultant in 2006

I thoroughly enjoyed working with Kim at United Stationers. She was always professional,

hard working, prompt, and courteous. Kim's follow up, when asked for, was always

immediately completed, along with any tasks I asked of her. She was very flexible and

understanding of the diverse situations we encountered in our dealings together, and was

helpful in suggesting alternatives that worked for both of our departments. I couldn't

have asked for a better person to work with, and am sorry she is no longer here. May 19,

2010

Tim S., Credit Executive, United Stationers

worked with Kimberly at United Stationers

Research TechnicianUniversity at Buffalo

Kim was an outstanding Research Technician. The position required strong organizational

and interpersonal skills, both of which Kim possesses. She made study participants feel at

ease, was courteous and professional and completed her work with a high degree of

accuracy. She was always willing to be flexible to meet unanticipated project needs. On a

personal level, I found Kim to be a pleasure to work with; she is a true team player.

November 23, 2010

Jennifer L., Project Director, Research Institute on Addictions

managed Kimberly at University at Buffalo

Additional Information

Websites:

Company Website

Interests:

Art, Music, Gardening, Jewlery Making, Networking

Groups and Associations:

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Job Openings, Job Leads and Job Connections! Join

Lending & Loan Origination Systems Join

Linked.NET Users Group (LIDNUG) Join

Massachusetts Society of Professional Engineers Join

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Oracle Jobs Join

Providence Jewelers Club Join

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Semiconductor and Solar Networking Group Join

Social Media Club Buffalo Join

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Surface Mount Technology Association (SMTA) Join

Technology Recruiters Join

Temporary Staffing Professionals Join

Testing Laboratories - Products Safety Join

The IT Developer Network Join

The Recruiter Network - #1 Group for Recruiters Join

WVU Alumni Join

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infoTech Niagara Join

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You can contact me via email at: ********@********-***.***

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