Manager Customer Service

ROBIN FULLER

Email: ********@**************.***

Address:

City: Bremerton

State: WA

Zip: 98311

Country: USA

Phone: 360-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

highly motivated, self-directed, manager with more than twenty years of experience developing client relations.

Educational Background:

High School Dipolma from Alaska Bar tending school, Anchorage AK 1/2001 to 1/2001 (Buisness)

High School Dipolma from Olympic College, Anchorage AK 1/2001 to 10/2012

Job History / Details:

Career Focus

highly motivated, self-directed, manager with more than twenty years of experience developing client relations.

Summary of Skills

Predictive modeling

Quality assurance

Client acquisition

Conflict resolution

Negotiation skills

Needs assessments

Customer service

Customer needs

Project manager

Accomplishments

Partner Development

Integrated clients to general population

Managed clients

Researched client needs

Documented client events

Market Research

Defined industry segments and identified opportunities in domestic and international markets.

Consumer Research

Effectively executed new marketing outlines based on market research data collected to reflect consumer interest.

Professional Experience

March 2012 to Current

WinCo Bremerton, Washington

Meat Cutter

WinCo Foods, Bremerton Wa.

Cut meat to shop and store quality Clean shop Rotate, merchandise, and be knowledgeable about products.

Customer service Treatment Aide Kitsap Recovery Center, Bremerton Wa.

Delivery of treatment services in detoxification and intensive inpatient programs, and providing medication.

Administering of the UA testing process as well as completing and ;maintaining records and document in support of programs and services administered by the KRC.

Maintaining logs and records on patient behavior security checks, prescriptions provided to and taken by patients.

Interact with patients and provide encouragement and support in their treatment program.

August 2007 to February 2011

Kitsap Mental Health Bremerton, Washington

Mental Health Counselor

Kitsap Mental Health, Bremerton Wa.

Assisted with the management and treatment of inpatient mental health activities.

Collected and recorded psychosocial and physical data.

Counseled clients with personal behavioral or mental health problems.

January 2000 to August 2002

Olympic College Bremerton, Washington

Welding Assistant

Bremerton Wa.

Tool room control, using, receiving and dispensing stockroom supplies and equipment.

Performed scheduled maintenance and preventive maintenance on shop equipment such as plasma cutter, welders, grinders, iron benders, etc.

Operated manual and automated inventory systems to check inventory.

April 1996 to August 1998

Southland Newport News, Virginia

Assistant Manager

Southland, Newport News Va.

Ordered stock, merchandised, did store inventories.

Maintained maintenance schedules and employee schedules.

Customer relations, security and balance and control sheets.

December 1994 to February 1996

North Star Hospital Anchorage, Alaska

Office Manager

Anchorage Ak.

Emergency and crisis phone call intervention Performed all office duties for Market manager.

Assisted in procuring new clients.

Education

1991 Alaska Bar tending school Anchorage, Alaska

Buisness

Emphasis in business and law.

Olympic College Bremerton, Washington

Welding

Emphasis in engineering

Professional Affiliations

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