** Extremely Organized, Reliable & Computer Literate *** (Bellingham)
Date: 2012-10-08, 11:40AM PDT
*****************@*****.***
Jennifer Perry
Bellingham, WA. 98225
Objective
To obtain a position where I can enhance my computer, clerical skills, and management skills to allow me to grow with a company into a career.
Professional Skills
* Microsoft Office
* Filing/Editing
* Data Entry
* Microsoft Windows
* Typing (50+wpm)
* Excellent Organization
* Office Procedures
* Management Skills
* Strong Internet Skills
* Telephone Skills
* Skip Tracing Skills
* Strong Customer Relation Skills
Education
High School Diploma
Bellingham High School, Bellingham WA, Completion Date; 05/04
G.P.A 3.6/3.8 Attendance 100%
Employment Skills
* Developed ability to work in a fast- paced atmosphere
* Maintained excellent customer relations and developed customer rapport
* Diplomatically resolved customer complaints on as-needed basis
* Accurately calculated and made daily deposits up to $500,000
* Ability to follow instructions well and make decisions with no supervision
* Maintained all records-keeping procedures without errors
* Delegated responsibilities to employees to meet company's expectations when needed
* Effectively developed telephone communication skills and consistently met quotas
* Tracking and locating individuals who where eluding monetary collections
Employment History
Washington Mutual Bank Teller and Customer Service Rep,
06/03-07/06
Wellcare Claims and Customer Service Rep,
08/07-01/08
N.W.K.D Hiring and Training Manager,
01/08-09/08
First Resolution Investment Locating and Tracking People
09/08-07/09
Business Bank Teller and Customer Service Rep,
02/10-10/10
Smith Gardens Corp, Credits & Claims/ Night Delivery
02/11-09/11
References Available Upon Request