Project Management Manager

Cindy Divine

Email: *********@********.***

Address: ***** * ***** ******

City: Olathe

State: KS

Zip: 66061

Country: USA

Phone: 816-***-****

Skill Level: Director

Salary Range: 80

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Cindy J. Divine

21843 W. 122nd Street, Olathe, KS 66061

816-***-**** cell

*********@********.***

Objective

I am seeking full-time employment in an Executive Project Management, or similar, role within the litigation support or other process-oriented industry. I am hopeful that I can find an environment that will allow me to showcase my organizational skills, attention to detail, and cheerful personality.

Summary

I have 14 years of experience within the litigation support field, specializing in Electronic Discovery and complex case matters. I`ve served in Executive, Project Management, Consultation, Project Engineering, and Sales Support capacities - most recently as a Director of Electronic Services and Project Management. As Director, I oversaw the Electronic Discovery and Project Management for up to 15 locations, including the National Data Processing Center located in Kansas City, MO.

I have considerable experience in the development and implementation of new procedures, automation of labor intensive systems, and standardization of external and internal communications - ultimately striving to achieve repeatable processes that can sustain workload and personnel fluctuations.

I take great pride in my work and I believe that I am a person of integrity and strong work ethics. I look forward to being part of a culture that encourages open-mindedness, creative thinking and collective successes. I truly enjoy being part of a team.

Skills

Software Experience - Basic:

* Operating Systems - Microsoft Windows 1998, 2000, XP, Vista, Windows 7

* Microsoft Office - 1997, 2003, 2007 and 2010 - including (but not limited to) Word, Excel, PowerPoint, Outlook, Office365, Lync, etc.

* Adobe Reader, Adobe Acrobat Professional, and assorted Adobe Plug-Ins

* Browsers - Internet Explorer, Google Chrome, Mozilla Firefox, and Safari

* GoogleApps - Calendar, Gmail, Documents, Sites, Gtalk, and the Administrator Module

* File Transfer Protocol Appliances (e.g. FileZilla, SmartFTP, DropBox, etc.)

* Archiving software (e.g. WinZip, 7Zip, etc.)

* Remote access utilities (e.g. VPN, Remote Desktop, VNC, Citrix, LogMeIn, GoToMyPC)

Skills - continued...

* Web Conference Software (e.g. GoToMeeting, GoToWebinar, WebEx)

* Shipping and mailing transactions (FedEx, UPS, USPS online transactions, etc.)

Software Experience - Specialized/Advanced:

* Electronic Discovery Production Software - LexisNexis PreDiscovery, LAW5, LAW4 (ICE), Z-Print: I have provided beginning, intermediate and advanced user training, and I am also a LexisNexis Certified Administrator.

* In-House Review Platforms - Concordance, Concordance Image (Opticon), and Summation: I have provided database administration training, as well as some limited end-user training, including search and review functionality.

* Web-Based Review Platforms - Relativity, Clearwell, Venio: I have provided both end-user training and technical support services, having worked primarily in consulting for online review, assisting with the development of search term and culling methodologies, and establishing database security and data retention policies.

* Text editors - UltraEdit, TextPad: I am proficient in the functionality of various text editors and their use of Regular Expressions.

* Forensic tools - AccessData FTK Imager, Transend Migrator, Logicube Dossier, Pinpoint Applications, various Linux utilities: I have used multiple software and hardware based tools to harvest data in a forensically sound manner.

* Assorted applications - TrueCrypt, Passware, Better File Rename, TreeSize Professional: I am familiar with a large variety of applications and am comfortable identifying and learning new utilities -on-the-fly.-

Other Technical Skills:

* Computer forensics - I am able to provide Computer Forensic services including the retrieval of data located on internal/external hard drives, removable and portable media, optical media, as well as from network and cloud-based systems. I am specially trained in the forensic handling of data in order to ensure defensibility and decrease the risk of spoliation.

* I have provided Software Training services onsite (at client location), offsite (at my location), and in virtual environments (through web conferencing).

* I have been involved in beta testing, software development and IT project management.

Other Skills:

* I have directly managed over 50 employees, and indirectly managed over 100; I am trained and certified in the Progressive Discipline System.

* I have been responsible for the hiring and training of General Managers, Managing Partners, and other Executive level employees within different organizations.

Professional Experience

1998 - 2012 Director of Electronic Services and Project Management

Ivize Services, Inc., Kansas City, MO

I began my career as a Project Manager at Researchers, in Tucson, AZ, where we provided bibliographic coding services. I specialized in complex and sensitive matters, sometimes involving criminal or high-profile cases. I had advanced to the position of General Manager when the company was acquired by OmniDox in 2001.

The OmniDox acquisition resulted in my move to Kansas City, MO. I was tasked with bringing Project Management to the KC branch, ultimately restructuring the Sales to Operations workflow. I established the use of formal Statements of Work, Change Orders, and other tracking utilities. In addition, I standardized internal and external communications, and enforced the usage of web-based documentation systems. Through the procedural changes and Operations overhaul, profits increased. The company was acquired by Compex Litigation Support in 2005.

I continued my efforts with Compex - hiring, training and supporting Project Managers in our key markets. I was also developing the company`s electronic discovery service offering during this time and was ultimately promoted to `National Director of Electronic Discovery and Project Management`. The company was acquired by Ivize in 2008.

With Ivize, I continued all of the aforementioned responsibilities, adding the direct management and training of the electronic discovery processing team, developing new processing and quality control protocols, and creating customized training programs for the 1) Production Partners; 2) Operations Managers; 3) Managing Partners; and 4) Sales Executives. In addition, I acted as the sole IT administrator for the Kansas City branch and for the Data Center, while concurrently developing the company`s Computer Forensics department.

1992 - 1998 Games Dealer / Floor Supervisor

Edgewater Hotel & Casino, Laughlin, NV

I dealt Blackjack (single-deck, double-deck and six-deck shoe), Roulette and Craps. I advanced to Games Supervisor and Floor Manager, which involved the co-management of large gaming areas that included Blackjack, Roulette, Craps and Poker table games. I managed stand-alone -pits,- and was responsible for shifts with large monetary turnovers.

1991 - 1992 Office Clerk I

Mohave County Probation Department, Kingman, AZ

I performed legal clerical duties for the probation department, including filing records at the Superior Court, working with the Public Defenders` and Prosecutors` offices, and directly

Professional Experience - continued...

interacting with the individuals on probation. I was personally responsible for the initiative to get the proper immunizations for all staff involved in the process of drug testing probationers.

1989 - 1991 Office Manager

Echo Systems, Inc., Kingman, AZ

I managed all financial, administrative and business operations - responsible for accounts receivable/payable, payroll, state and federal tax reporting and payments, and human resources. In addition, I was responsible for all driver and freight scheduling, CDL licensing verifications and renewals, insurance policy management, and governmental regulation compliance.

1987 - 1989 Data Entry Specialist, Administrative Assistant

Burton Carter`s Triple Check (CPA), Kingman, AZ

I performed data entry and general office work, and was responsible for the accurate capture of tax return data for both individuals and businesses. I was also responsible for regular software testing to ensure proper system functionality. Position developed to include direct client interaction and preliminary tax return preparation.

Education

Kingman High School 1989 Kingman, AZ Studies - General

Mohave Community College 1991 Kingman, AZ Studies - Psychology

Business and Social Media

LinkedIn http://www.linkedin.com/in/cindydivine

Twitter @divineprojo

Professional Memberships and Accreditations

ACEDS Association of Certified E-Discovery Specialists

LexisNexis Certified Electronic Discovery Professional

LexisNexis Certified PreDiscovery Administrator

ISFCE CCE International Society of Forensic Computer Examiners

Certified Computer Examiner - testing date (TBD)

References

Personal and Professional references available upon request

Contact this candidate