Customer Service Assistant
Resume:
Nursing assistant, Medical office (Yukon )
Date: 2012-10-13, 1:06PM CDT
*************@***.***
Elizabeth Hunt
yukon, OK 73099
*****@************.***
OBJECTIVES
My backround is healthcare but I an able to adapt to fit any situation as my real passion is caring for others either as customer service or caregiver I take. pride in going the extra mile to ensure my guests,customers or patients are getting their needs and wants addressed, I prioritize for efficiency but am able to do so without sacrificing the compassion and care.
I believe in no greater accomplishment than a life of service, serving others and the community and this belief has not only been the foundation that keeps me grounded it is also my driving force to further my education. I am continually looking for ways to improve my skills because good customer service involves staying sharp and knowledgeable to better assist the client!
Highly motivated, ability to learn quickly.Reputation as a team player and passion for helping others!
Summary of Qualifications
More than 7 years experience as Nursing Aide.
Deep knowledge of nursing assistant practices.
Sound knowledge of safety and accident prevention.
Profound skills in bathing, feeding, clothing, and caring for residents.
Ability to assist patients with bodily functions.
Strong ability to work on weekends, holidays and overtime if necessary.
Excellent ability to maintain and keep records.
Excellent knowledge of spelling, punctuation and grammar.
Immense ability to effectively present information in one-on-one and small group situations.
In-depth ability to apply common sense understanding to carry out written or oral instructions.
Ability to perform multiple tasks simultaneously.
Profound ability to verbally communicate with the residents and residents families,
and to exercise tact in dealing with problems concerning residents care.
Ability to learn quickly
Work as part of a team
Professional Experience
Encore senior living
719 hawthorne ave, Janesville WI 53545
Quality of life specialist (caregiver)
1/03-3/04
Assist with the daily care of residents in an Alzheimer/dementia residential facility.
Daily duties included:
Assisting patients with personal hygienic cares.
monitoring weight and vital signs
Administration of medications to patients
turning and positioning of some patients
In the home of Gail Kaviani-far
3573 bee ln. Beloit wi 53511
Caregiver
06/2000-02/2006
Provided personal in home care for a terminally ill gentleman.
Daily duties included:
Personal hygiene care
Dental care
Turning and positioning
Range of motion
Tube feedings
Administration of medication
Ordering medical supplies
General housekeeping
Stillwater medical center
1323 west 6 th ave. Stillwater OK 74074
Nursing assistant
12/06-10/07
Provided care for up to 9 patients on the med/surg unit of the hospital.
Daily duties include:
Fingerstick glucose monitoring
Assisting with medical and therapeutic procedures
Observing residents
Reporting any health issues to the supervising nurse
Taking care of a residents personal hygiene, including bed bath, shaving, nail care etc.
Toileting residents
Emptying catheter bags
Monitoring vital signs including temperature, pulse, respiration and blood pressure
Setting up of meal trays, and documenting food / fluid intake
Feeding residents
Serving nutritional supplements
Making beds
Keeping the residents space clean and tidy
Bringing the resident to the therapy area
Turning bed ridden residents to prevent bedsores
EDUCATION
High school diploma
*CPR Certification current*
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