Customer Service Administrative Assistant
Resume:
Tiffany Oseguera
Email: ********@**********.***
Address:
City: Antioch
State: CA
Zip: 94509
Country: USA
Phone: 925-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
To obtain a position that will utilize my administrative, accounting and customer service skills with an opportunity for growth and advancement.
Educational Background:
High School Dipolma from Pittsburg High School, Pittsburg CA 1/2001 to 6/1994 (General Education)
Job History / Details:
Summary
To obtain a position that will utilize my administrative, accounting and customer service skills with an opportunity for growth and advancement.
Highlights
Multi-line phone usage
Strong organizational skills
Listening skills
MS Windows proficient
Fast learner
Shipping and receiving
Strong client relations
Creative problem solving
Administrative support
Meet deadline
Typing
Exceptional communication skills
Sharp problem solver
Adaptive team player
Letters and Memos
Filing and data archiving
Data entry
Proofreading
Attention to detail
Microsoft Outlook
Experience
February 2002 to March 2012
Redwood Painting Co., Inc. Pittsburg, CA
Accounts Payable
Experienced professional with more than ten years experience in a demanding accounts payable role. Excellent attention to detail coupled with strong organizational skills ensures a streamlined and efficient payment process. A hard worker with strong vendor relations and communication skills
Review invoices and check requests
Sort and match invoices and check requests
Set invoices up for payment
Process check requests
Prepare and process accounts payable checks
Reconciliation of payments
Prepare analysis of accounts
Monitor accounts to ensure payments are up to date
Resolve invoice discrepancies
Vendor file maintenance
Correspond with vendors and respond to inquiries
Produce monthly reports
Assist in month end closing
Answered phones, filing, copying, faxing
Correspondence
Ordered Supplies
September 2000 to October 2001
Diversified Construction Network Antioch, CA
Administrative Assistant/Accounts Receivable
Supported the Board of Directors, Operations Manager, Controller and provided quality customer service and assistance.
Assisted Controller with payables, payroll and reports
Invoiced customers
Tracked employees for payroll
Entered receivables into the system and did banking
Maintained aging report
Assisted VP of Sales in the warranty department
Assisted with month ending procedures
Maintained petty cash account
Answered phones, filing, copying, faxing
Correspondence
Ordered supplies
February 1997 to September 2000
Diablo Valley Packaging, Inc. Benicia, CA
Customer Service Manager
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Trained new employees by providing knowledge of specific tasks and policies.
Managed customer service department
Customer service for over 50 customers
Maintained inventory and order status
Oversee administrative assistant in the accounts receivable department
Assisted with show preparation
Answered phones, filling, copying, faxing
Prepared shipments for mailing/fed ex/ups
assisted controller with payables, receivables and reports
Education
Pittsburg High School Pittsburg, CA
High School Diploma
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