Michele Drossman
Email: *********@********.***
Address: *** * *** ******
City: New Hyde Park
State: NY
Zip: 11040
Country: USA
Phone: 516-***-****
Skill Level: Experienced
Salary Range: 50
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MICHELE DROSSMAN
123 South 8th Street * New Hyde Park, NY 11040 * 516-***-**** * *********@********.***
CAREER PROFILE
Software Development Database Management Technical Training-Support
Detail-focused, motivated software/database development and support specialist with over six years of experience demonstrating consistent achievement of employer/project objectives in a variety of environments and conditions. History of success in the testing and development of quality and productivity application solutions. Successfully train and mentor team members on complex applications to build confidence and autonomy. Core competencies include:
* Database Analysis, Design & Development
* Application Testing, Troubleshooting & Patching
* Efficiency & Productivity Improvement Initiatives
* Software, Database, Web Site, and User Support
* Business Requirements Evaluation
* Staff Training, Mentoring & Coaching
* Project/Task Scheduling & Coordination
* Quality Assurance Standards & Best Practices
Technology Summary:
Software: MS Word, Access, Excel, PowerPoint, FrontPage, Publisher, XFIG, Crystal Reports, SQL Server, Visual FoxPro
Platforms: Sun/UNIX, VAX/VMS, Windows, Mac OS
Languages: C, C++, Java, HTML, Visual Basic, SQL, VBA, VAX Assembly, Lisp, UML, Eiffel, M (MUMPS)
PROFESSIONAL EXPERIENCE
ANCHOR COMPUTER, Farmingdale, NY 2005-2006
Database Analyst
Developed and maintained software to update marketing databases and mailing lists for a number of clients. Managed Email campaigns and distribution. Utilized a variety of internal software so as to perform hygiene on databases and mailing lists. Analyzed and prepared files for inclusion in marketing databases. Wrote SQL programs for normalizing data between multiple sources. Ran proprietary software to update databases and eliminate duplicate records. Developed analytical reports to meet client specifications. Worked with database design to build and maintain databases. Wrote script for updates and programs in Oracle/UNIX environment.
CARIBBEAN WOMEN'S HEALTH ASSOCIATION, Brooklyn, NY 2001 - 2004
Data Analyst
Developed and coordinated process for collection and analysis of maternal and child health data among perinatal network providers; subsequently assigned to support for provider network, arranging meetings, developing forms, establishing contact databases, and coordinating mailings. Interacted with providers to assess current tracking techniques and recommend solutions for enhancement. Facilitated meetings, including Data and Assuring Quality-Based Infrastructure subcommittees.
Selected Accomplishments:
* Internal Process Improvement - Created and revised various documents and forms for program and agency as a whole. Designed graphs and charts of maternal child health data, implemented agency web site, and formed new procedures for tracking data.
* Database Development - Developed intake/referral database for agency and created databases of fundraising contacts, network and BRPF members, and IMRI contacts.
* Staff Training - Trained staff on data entry, list generation, computer usage, and report dissemination.
GOOD SHEPHERD SERVICES, New York, NY 2000 - 2001
Programmer
Responsible for developing software applications supporting functions within social service agency, serving as primary support for users of in-house programs. Conferred with internal staff to gather and translate requirements into development phases. Tested and troubleshot applications as needed.
Selected Accomplishments:
* Application/Program Development - Increased organizational efficiency by revising company's core programs, automating tasks for fiscal, personnel, foster care/adoption, and education-based departments. Created various application proposals and structures for user review.
* User Training & Support - Shortened learning curve for new employees and improved capabilities of experienced users through individualized training and development of help documents.
* Database Design - Created database to track various activities at newly-opened high school.
GLAXOSMITHKLINE PHARMACEUTICALS, King of Prussia, PA 1999
Associate Technician
Charged with building applications for filing and collating of monthly reports, collaborating with business analyst during development phase and providing post-implementation support to users. Maintained and modified applications based on user feedback; updated database used in reporting process and wrote help documents for software.
Selected Accomplishments:
* Application Development - Created and implemented applications that increased efficiency of research reporting to meet needs of multinational corporation with numerous management levels.
* New Process Implementation - Discovered means of automating/collating research reports and saving modified Word document on Intranet Web page to a file server.
* Additional position as Counselor with South Brooklyn Medical. Provided substance abuse and other counseling. Presented patients to medical office and performed research to obtain referrals for clients and other counselors.
EDUCATION & TRAINING
ROCHESTER INSTITUTE OF TECHNOLOGY, Rochester, NY
Bachelor of Science in Biomedical Computing, February 2000
Coursework Included: Computers in Medicine; Intro to Programming; MUMPS (M) Programming; Internet, Java, and Healthcare; Intro to Digital Design; Clinical Lab Instrumentation; Visual Basic for Programmers; C for C++ Programmers; Database Concepts; New Medical Technologies; Software Engineering; Programming Language Concepts
UNIVERSITY OF VIRGINIA, Charlottesville, Va.
Bachelor of Arts in Psychology, May 1992 Minor: in Biology.
Professional Development, New York 2000-2012
Various schools, including New Horizons, MindLeaders, ElementK, VTC, and Xincon Technologies
SQL Server 7 System Administration, SQL Server 2000 Programming, Mastering MS Visual Basic Development, Crystal Reports, Access 2000, A+ PC Technician, SQL Server 2008 Development