Sales Customer Service

LISA A ANDERSON

Email: ********@*********.***

Address:

City: Hawthorne

State: CA

Zip: 90250

Country: USA

Phone: 424-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accounting professional and bookkeeper with 13 years of extensive experience with accounts receivable and payable. Detailed oriented. Excellent working with figures and problem solving. Job Objective: Seeking a position that allows me to utilize my independence and leadership skills as well as be a team player in order to contribute to the company's overall business success.

Educational Background:

High School Dipolma from Cerritos College, Cerritos CA 1/2001 to 1/2000 (Accounting)

Job History / Details:

Summary

Accounting professional and bookkeeper with 13 years of extensive experience with accounts receivable and payable. Detailed oriented. Excellent working with figures and problem solving.

Job Objective:

Seeking a position that allows me to utilize my independence and leadership skills as well as be a team player in order to contribute to the company's overall business success.

Highlights

Domestic & International compliance routing guides and vendor agreements

Preparation of financial reports to management

successful resolving collections with a high a volume of large Retail Customer base

Create and maintain multiple excel spreadsheets

Vast understanding of credit reporting agencies

Team leadership/development

Policy development

Interface closely with sales, purchasing, production and customer service staff to effectively resolve and/or avoid unauthorized deductions

95 percentage successful in recovering funds due to deductions related to unauthorized chargebacks.

Experience

Current

Culver City, CA

Sr Accounting/Credit Analyst

Maintain domestic and international customer credit files and agreements.

Developed and wrIte credit procedures in collaboration with a staff of 2, for the purpose mainstreaming and improving the A/R departments performance for proper structure and regulatory compliance for yearly audits.

Build, maintain, and strengthen collaborative relationships with internal sales to improve quality control in order to adhere and comply with customers compliance guides.

Verify and post daily cash and wire transfers; credit card batch settlement with bank; process customer refunds.

Resolve unauthorized deductions for 50 major domestic, export, Canadian, and close out accounts; consisting of price discrepancies, vendor shared markdowns, allowances, co-op advertisement, freight, billing errors, shortages, damages and various compliance issues.

Reconcile A/R to the general ledger; prepare bi-weekly cash forecast report.

Make collection calls; set up payment schedules with customers; review and mail customer statements. verify credit references completeness; contact D&B, Omega Gain and collection agencies to determine customers credit worthiness and proper action to be taken on

uncollected receivables.

Backup: Release orders, cash applications & process credit card payments.

January 2006 to January 2009

Paramount Roll & Forming Santa Fe Springs, CA

Accounting Manager

Responsible for: Heavy Collections/Chargebacks, Bank Reconciliations for 4 bank account.

Keeping accurate calculation, preparing and completing the filing of sales Tax Return.

Worked directly with sales department creating quotes, PO's and Work orders.

Invoiced customers using Job Control, Conditional and Unconditional Waiver procedures, as well as Terms, C.O.D and Cash procedures.

Handled Vendor and Customer accounts, verifying setting up and determining credit limits using Dunn & Bradstreet.

December 2003 to December 2005

Los Amigos Medi Research Institute DOWNEY, CA

Senior Accountant

Responsible for maintaining, reconciling, and Billing for Non-profit Government and State Grants, Contract Awards and Internal Budgets.

Prepare and complete filing of Qrtly Employer State and Fed Tax Returns, as well as Sales Tax Return; W-9's.

Prepare payroll to be electronically transmitted to ADT services.

Entered journal entries and adjustments to prepare for month end close.

Maintained depreciation schedules for hospital office equipment.

reconciled several bank account; prepared quarterly reports to doctors, regarding profit, loss and interest earned from Schwab investment accounts.

Education

Cerritos College Cerritos, CA

Accounting

University of Phoenix - ongoing

Micro Computerized Accounting - Certified 1999

United Mortgage & Teller Sch, Hawthorne, CA

Affiliations

Accounting fields of experience:

Harley Davidson - Motor cycle Manufacturer

American Honda Corporation - Auto Manufacturer

Future Kids - Domestic & International School literature Sales Co.

PacifiCare - Member services (health Insurance)

Founders National Bank - Compliance & Operations

Additional Information

CA Drivers License Class: C (passenger car) Willing to relocate: Yes

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