Angela Y. Johnson
Email: ********@***********.***
Address:
City: Austin
State: TX
Zip: 78754
Country: USA
Phone: 512-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced Supervisor professional with strong leadership and relationship-building skills. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.[job title] with more than [number] years of experience planning, developing and implementing [program or process] .
Educational Background:
High School Dipolma from Concordia University Texas, Austin TX 1/2001 to 5/2009 (Human Resource Management)
Job History / Details:
Professional Profile
Experienced Supervisor professional with strong leadership and relationship-building skills. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.[job title] with more than [number] years of experience planning, developing and implementing [program or process] .
Qualifications
Strong verbal communication
Conflict resolution
Quick learner
Extremely organized
Microsoft Office
Team leadership
File/records maintenance
Relevant Experience
Effective Communication
Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
Documentation
Wrote and edited documents to keep staff informed on policies and procedures.
Supervision
Supervised team of forty staff members.
Experience
October 2002 to Current
Travis County Tax Office Austin, Texas 78754
Tax Supervisor
Supervises a unit staff of forty Tax Specialist's. Delegates and schedules assignments, monitors and evaluates job performance, coordinates priorities and authorizes staff leave requests.. Provide and facilitates employee training and development, creating curriculum, materials written policies and procedures and other technical information and products.
Plans, schedules, organizes and coordinates the work operating plan in conjunction with higher level management. Develops, evaluates and monitors unit operating procedures and recommends and implements revisions, as required. Interviews and makes hiring recommendations. Coordinates the discipling of unit staff. Serves as a liaison with other taxing entities and with Federal, State and Local governmental agencies.
August 1997 to October 2002
Travis County Tax Office Austin, Texas 78754
Title Specialist I
Applies functional knowledge to analyze and respond to matters requiring basic knowledge of department policies and procedures. Performs and conducts research and interpretation in a variety of substantive areas, including whether registrants are in compliance with Texas Traffic Laws, Property Tax Code, Alcoholic Beverage Code, and Texas Election Law.
Processes registrations, property tax payments, court fines and fees. Determine eligibility of compliance of voter registration applications. Record transactions and maintains manual and computerized journal entries. Processes financial reports, including receipts, claims, and disbursements. Performs cashiering functions and balances cash drawers at the end of the shift. Balance tax revenues to tax payments and receipts on a daily basis. Receives, posts and issues receipts for fee payments other charges and submits monies to appropriate departments.
Education
2009 Concordia University Texas Austin, Texas 78754
Human Resource Management
Affiliations
Member, Concordia University Texas Alumni Association