A note about this resume

Michael DeMars

*** *** ****** **.

Sauk Rapids, MN 56379

320-***-****

abo3l5@r.postjobfree.com

Work Experience:

****-*******

Dynamic Computers,inc - Freelance Computer Support Specilist /Web developer and design.

Web Page Development and design

Operating system installations Linux and Windows. Virus, malware and spyware removals

Server, Desktop, Laptop hardware repair.

Software installation, maintenance and upgrades.

Installing and integrating networks over the Internet and Intranets. Wireless installs

and security.

Providing phone, remote logon, or on-site instruction or trouble shooting regarding usage

of any system or software installed on a clients system.

2007-CurrentIBM ContractedLead Support Technician

Supervised teams of technicians.

Server and Desktop support, Network Backup, restores, and software installations

Point of Sales upgrading and replacement of servers, register-workstations, credit card,

and bar scanners.

Network troubleshooting, router/switch replacements

Windows server migration, WDS Image upgrades

2008-2012

Encore Capital: Midland Credit Management

Account Manager Collections

Customer Service

Arbitration Account Manager

Negotiation, mediation and Financial advising skills

Situational self-leadership skills certification

2004-2008J.C. Christiansen and Associates

Professional Debt Collector

Skip Tracing- database and internet information gathering

Financial advising and data entry

2011-Current

Midwest Outdoors Unlimited

Maintain Website

Impliment Website Shopping Cart

2001-2004Tri County Humane Society - Volunteer computer support technician

Computer hardware and software service work

Computer consulting and training of staff

Education:

St. Cloud Technical College (Automotives) (1990- 1992)

Emphasis in fuel injection, electronics and computer controlled emissions.

St. Cloud Technical College (Network Administration) (2010- 2012)

St. Cloud State University B.S. Degree (Biology) Graduation: August 2001

Emphasis in Ecology and Natural Resources

St. Cloud State University M.S. Degree (Computer science) Anticipated Graduation 2015

Emphasizing on Network Security and UNIX

Certificates:

Comp TIA A+ certification (March 2006)

Network+ certification (May 2006)

Dell Certifications

Foundation 2010 Portables 4/26/2012

Foundation 2010 Desktops 4/26/2012

447 Point of Sale Product Certification 6/2/2008

781 Foundation 2008 Portables 6/1/2008

722 Trusted Advisor for Field Service 5/26/2008

685 DMS (NON_DSP) Client Softskills - Certification 5/26/2008

709 DSP Client On-Site Troubleshooting w/Power Tester Certification 5/26/2008

640 DSP - Customer Experience V.2.5 Certification 5/26/2008

783 Foundation 2008 Desktop 5/25/2008

523 Dell ESD - Certification 4/11/2008

Computer Skills:

Most experience in DOS, Windows 95, 98, 2000, XP,7, server 2000-2008, Redhat Linux,

Debian, Ubuntu, and FreeBSD UNIX

Networking:

General: Wireless and hardwire installs, configuring routers switches and hubs.

Windows related: Windows workgroups and domains, active directory, User and Group Policy,

unix services,

DNS server, DHCP server, IIS web servers, WDS-RIS servers, sysprep

UNIX related: Nis, nfs, samba, ssh, ftp,DNS servers, dedicated firewalls, Apache web

server

Programming: Linux shell scripting, HTML, PHP,

Software:

Graphics: Adobe photoshop elements, Dreamweaver suite, Gimp Image editor, Frontpage, NVU

html editor

Mapping: Aerial Mapping programs: (ARC), gps and gis mapping

Office: Microsoft Office, Openoffice, Lotus, Abi Word, and Claris works

Utility diagnostic tools: partition magic, ghost, disk image, tuff test, memtest and

various UNIX tools, winSCP

Others: Cricket graph, SPSS, Minitab, SAS, Prostats, VMware, Artiva and CRS collections

software, Asterisk: open source pbx & Telephony platformVolunteer Experience and clubs:

Midwest Outdoors Unlimited

St. Cloud Area Linux Users Group (SCALUG)

Completed contracts, jobs, and notable projects list.2008

Best Buy

12 signature pad replacement

Facilitation of network software install and update

Install of 3 computer speakers

Big Lots

Ups replacement

Server replacement

Signature pad and bar scanner replacement

8-20-2008

Gap Department Store

PC Server replacement.

System Configuration, restoring data from network back up.

Testing of server, bar scanners, and Registers.

10-22-2008 Walmart (Sauk Center MN, Little Falls MN and Pine City MN)

Replacement of NCR counter kiosk with HP kiosk.

Network install of operating system and applications.

10-28-2008 Best buy Health Check

replacement of video card in kiosk for moniter display rack.

Hardware Check on registers, kiosks and work stations.

11-24-2008 Limited Too Justice Department store

Installation of store server Ibm system V, printer, DSL modem and bar scanner.

Installation of 2 front registers, recipt printers, and bar scanners.

installation of 2 netgear switches

Network trouble shooting, problems with DSL data line. (qwest turned dsl off)

network install of Operating system, Database, and Application updates

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