Customer Service High School

Jimmie Juarez

Email: ********@******************.***

Address:

City: Lake Jackson

State: TX

Zip: 77566

Country: USA

Phone: 713-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated Store Mgr with over twenty years retail experience in a fast-paced environment. Have an exceptional understanding of the dynamics of the retail food and general merchandise industry. Dedicated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Angleton High School, Angleton TX 1/2001 to 5/1993 (High School)

Job History / Details:

Career Overview

Motivated Store Mgr with over twenty years retail experience in a fast-paced environment. Have an exceptional understanding of the dynamics of the retail food and general merchandise industry. Dedicated to maintain customer satisfaction and contribute to company success.

Accomplishments

Managed stores ranging from sixty million dollars a years in sales to one hundred and five million dollars a year in sales.Started as a cart pusher and worked up through the ranks to achieve a Store Manager Position,supervising anywhere from two hundred fifty associates to six hundred associates in one building.

Work Experience

May 2000 to November 2012

Wal-Mart Inc. Angleton, Texas

Store Manager

Have earned associate and management trust through engagement,development and transparency.

Managed wide variety of customer service and administrative tasks to resolve customer and associate issues quickly and efficiently.

Implemented new processes and systems for improving customer service satisfaction and increased profitability.

Reported sales growth on a quarterly basis.

Increased store sales five to ten percent on a weekly basis by upselling merchandise.

Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.

Prevented store losses using awareness, attention to detail and integrity.

Built long-term customer and vendor relationships.

Promoted more hourly supervisors to salaried members of management than any other store in my market.

Educational Background

Angleton High School Angleton, Texas

High School Diploma

Military Experience

to

Texas Army National Guard,,

Operations Sgt/ HQ Plt Sgt

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