Customer Service Manager

Paul Grake

Email: ********@*****-********.***

Address:

City: Dover

State: PA

Zip: 17315

Country: USA

Phone: 717-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated [Sales Manager] looking to achieve sales targets and contribute to long-term business growth through premium customer service and maintenance of store standards.

Educational Background:

High School Dipolma from Baltimore International College, Baltimore MD 1/2001 to 6/1994 (Culinary Arts & Hospitality Management)

Job History / Details:

Summary

Motivated [Sales Manager] looking to achieve sales targets and contribute to long-term business growth through premium customer service and maintenance of store standards.

Highlights

Detail-oriented

Approachable

Basic administrative knowledge

Basic administrative knowledge

Technical aptitude

Retail merchandising specialist

People-oriented

Perfect attendance record

I meet deadlines on time every time. Only need to be shown once.I work handling customers concerns on a daily basis.Maintain a friendly, professional and well organized image in all aspects of the store. I handle payroll, ordering and staffing of store facility. I have the ability to preform all functions of manager positions.

Accomplishments

Over 15 years of retail grocery experience. I have a specialized knowledge in register system. Knowledge of all perishable and non-perishable departments, from merchandising, delegation, organization, leadership, coach and counseling,conflict management along with interviewing skills.

Experience

June 2003 to 10/11/2012 12:00:00 AM

Giant Foods Red Lion, Pa.

Non-Perishable Manager

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Exceeded targeted sales goals by 4 percentage, for last 5 years.Recommended merchandise to customers based on their needs and preferences.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Education

1994 Baltimore International College Baltimore, Md.

Associate of Arts Culinary Arts & Hospitality Management

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