Quality Assurance Engineer
Resume:
Jerry Tsai
Email: abo39q@r.postjobfree.com
Address: *** *********** ****
City: Morganville
State: NJ
Zip: 07751
Country: USA
Phone: 732-***-****
Skill Level: Experienced
Salary Range: 105
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jerry W. Tsai
335 Mockingbird Lane, Morganville, NJ 07751
E-Mail: abo39q@r.postjobfree.com
Summary of Skills and Strengths
25 years of extensive experience in SW/HW development and testing for large scale IP networks, products, network supporting systems, and government defense projects. An exceptional team player with good communication skills and strong initiatives. Experience includes:
- Specialized in all phases of development cycle including SW/HW Unit Testing, System Testing, End-to-End Pair-wise Integration Testing, Quality Assurance Process, and Customer/Field Support for Enterprise market products and services.
- Network knowledge in MPLS, SONET/SDH, DWDM, Ethernet Switches, Routers, ATM, Terminal Servers, etc.
- Familiar with government project process and procedures, project management and support for Global client.
- U.S. citizen, previously holding Secret Level Security Clearance up to 06/2011.
Education & Military Service
- M.S.E.E. from Brooklyn Polytechnic University, Brooklyn, NYC, 1/1985 - 6/1986.
- Military service in Chinese Navy, Taiwan, 7/1979 - 6/1981.
- B.S. Electrophysics from National Chiao-Tung University, Taiwan, 9/1975 - 6/1979.
Professional Experience
6/2009 - 3/2012, Artech Information Systems, System Test Consultant in AT&T, in support of Trouble/Fault Management System, RUBY (a Rule Based Robot Operations Support System), for AT&T IP Network (Common Backbone) as well as Enterprise Virtual Private Network (VPN). Responsibilities include:
- Designed Test Plan, Test Strategies and developed Test Cases based on system requirements and user`s change requests.
- Wrote simulator scripts, defined test data and rules to ensure tested data flowing among systems.
- Performed, coordinated, and managed End-to-End pairwise system testing across multiple network support systems and organizations.
- Conducted User Acceptance Test for system deployment in the work centers (used by Network Care and Customer Care groups).
- Used SCME system to create Modification Requests (MRs) and traced back to system requirements, managed the MR process cycle until closure.
5/2008 - 6/2009, Sensor Technologies Inc., Project Management and Quality Assurance Consultant in Fort Monmouth, in support of a government defense system sold to a global client. Responsibilities include:
- Provided system engineering support and program management between outsourced domestic Vendor and global Client.
- Provided systems architecture support and input to army and defense network architecture team.
Led Integration test on various servers and clients across networks.
- Conducted User Acceptance Test(UAT) with the Vendor based on thorough understanding of the systems and M&P (Methods and Procedures).
- Provided English to Chinese translation for the military equipment system operation manual.
- Provided oral English to Chinese translation for the on-site demo and training for the client
- Provided post-sale support and managed new features and system enhancement requirements.
8/2006 - 5/2008, AT&T, Middletown, NJ. Quality Assurance Engineer for AT&T DSL Labs. Responsibilities include:
- Set up complex network environment, network element provisioning, port assignment, cable connectivity.
- Conducted end-to-end System Test and User Acceptance Test.
- Provided production field support.
1/2005 - 8/2006, Lockheed Martin, Senior Member Engineer Staff. Responsible for AEGIS Radar system R&R (Recovery & Reconfiguration) test, Tool verification and Architecture test. Key accomplishments:
- Performed system level R&R (Recovery & Reconfiguration) tests for all AEGIS system elements including WCS (Weapon Control System), CND (Control & Decision), CND Ordered Radar Silence, SPY Radar System, SPY Radar Control, SPY Radar Doctrine, SPY Ordered Radar Silence, and ADS (AEGIS Display System).
- Summarized test results and documented test reports for each test shift, helped to troubleshoot, identified and fixed the problems with developers, kept track of the modification request status
- Conducted tool package verification for AEGIS system user manual used by the end users; edited, corrected debugging procedures, and provided feedback to system engineers and developers.
- Reviewed AEGIS system element DXR (Data Extraction and Recording) tool use cases and requirements, conducted code inspection, developed test plan, performed element level architecture test, kept track of the modification request status, summarized test results, and demonstrated to Navy technical representatives.
7/2002 - 12/2004, AT&T, Middletown, NJ. System Test Engineer. Responsible for Network Inventory & Service Environment (NISE) CORE and Single Inventory Project. NISE is an AT&T consolidated network inventory database Operations Support System (Oracle based OSS). It automates Transport Network Equipment (NE) and Facility (DSx, OCx, STSx) ordering and provisioning in support of AT&T IP Backbone, MPLS, Voice, Global VPN managed service offerings. My primary job responsibilities include:
- Designed overall test plan, developed step-by-step test cases, and performed end-to-end system test.
- Led and coordinated quality assurance test for WEB GUI by interfacing with system engineers (for Tier 3 requirements review), Development teams (code review), and other OSS test teams through entire implementation cycle.
- Coordinated and performed joint testing with other OSS organizations and work closely with project manager to ensure on-time delivery.
- Represented NISE-CORE system to conduct/support User Acceptance Testing (UAT) with internal users.
- Corrected defects found during testing, documented feedback received from the users, and created CR (Change Request) for feature enhancement which helps to reduce company operations costs and improve efficiency in ordering/provisioning workflow automation.
6/1997- 7/2002, Lucent Technologies, Holmdel, NJ. System Test Engineer. Responsible for Optical Network Group (ONG), WaveStar BandWidth Manager (BWM) and Lambda Manager (LM) with a wide range of SONET/SDH optical transmission technologies H/W and S/W responsibilities including:
- Designed and executed integration test plan for Lucent WaveStar BandWidthManager (BWM) system features and equipments.
- Designed and performed end-to-end system testing for Lucent WaveStar Lambda Manager system features and equipments.
- Generated the reliability test cases, provided test scripts, integrated into reliability test plans, and performed the reliability testing before customer delivery.
- Led BWM PC-CIT GUI system testing, coordinated and managed the testing among system testers, developers, system engineers and customers.
- Implemented Network Elements end-to-end feature testing.
- Performed system set up and stabilized system hardware by running backplane Factory System Test Software (FSTS) testing and new circuit pack testing.
- Evaluated and documented test results, debugged errors, re-produced the problems, and recorded in the MR system.
- Designed/created/managed a web page for testing data/document storage and posting which provides an at-a-glance view of the testing schedule and progress report.
12/1995 - 5/1997, AT&T, Holmdel, NJ. Quality Assurance Test Engineer
- Internet Applications Services Laboratory, Holmdel, AT&T Easy World Wide Web project (EW3),, responsible for Web Hosting Services system integration & system testing.
- Provided technical leadership in integration whole system in the system test lab for Web Hosted Services.
- Designed, developed test plans, executed detailed step-by-step test cases based on FIS (Feature Impact statement) and feature requirements.
- Web development of on-line library for test related document.
8/1992 - 11/1995, AT&T Bell Laboratories, Holmdel, NJ. Lab Manager & System Test Engineer. Responsible for DACSIV-2000 system hardware set up, software testing.
- Designed test cases to simulate on site system, wrote test plan according to system specifications and low level design requirements, and documented all test cases for different system features.
- Created test scripts based on test plans, and was in charge of overall system regression tests, which were tracked by AT&T CMTS MR system.
- Implemented interactive and non-interactive testing to control software quality.
- Designed and coordinated DACSIV-2000 (512) lab set up, system hardware upgrades, communication links installation, TCP/IP network installation.
- Implemented generic test for DACSIV-2000 (512) system.
- Coordinated factory system tests to locate hardware problems.
12/1990 - 8/1992, AT&T Bell Laboratories, Whippany, NJ. System Test Engineer. Responsible for the system test for Anti-Submarine Detector project.
- Developed unit test and integration test plans/scripts based on system requirements
- Implemented overall integration tests which were tracked by AT&T MR system.
7/1989 - 12/1990, U.S. Army, Picatinny Arsenal Research Development and Engineering Center (ARDEC), Quality Assurance Engineer. Responsible for implementation of CPU benchmark test and library functions set up using UNIX/C on VAX-8000 and CONVEX 230.
- Evaluated and tested LAN component including file server workstations, cabling system, etc., installed and configured Novell Netware 286 operating system.
- Set up LAN environment and server directories, maintained and updated system as required.
7/1988 - 7/1989, Engineering & Professional Service Inc., Tinton Falls. System Developer. Responsible for PC HW/SW and network evaluation and development. Developed and evaluated network HW/SW for government project.
1/1987 - 7/1988, International A. C. Corp. New York, System Engineer. Responsible for technical marketing support including:
- Presented and demonstrated products for the customers form China.
- Provided proposals of the products to customers.
- Reviewed the contracts and negotiated features and prices.
- Wrote customer specification document.
- Interacted between customers and technical people, identified issues involved.
- Kept track of the delivery schedule.
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