Customer Service Mechanical

Richard Meyer

Email: ********@********.***

Address: *** ********* ***

City: Brockton

State: MA

Zip: 02301

Country: USA

Phone: 508-***-****

Skill Level: Management

Salary Range: 85

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

RICHARD A. MEYER

164 Wentworth Avenue

Brockton, MA 02301

Phone: (H) 508-***-**** (C) 508-***-**** Email - ********@********.***

Summary of Qualifications: Highly conscientious team player with 30 years of experience in Facilities Operations, Property Management

and a concentrated background in HVAC mechanics with a prominence and reputation for solving long-term/ongoing mechanical issues.

Comprehensive skills:

. Strong customer service background, Talent for Troubleshooting, Excellent organizational skills, Outstanding written and verbal communications Accurate documentation and concise correspondence

Management - Implemented work order programs to generate increased revenue from tenants while providing solid documentation on base building systems as well as vendor/ contractor activities. Created a Facilities Operation and Review Manual designed to serve as a comprehensive resource for SOP's, guidelines and policies. Continuously retrofitted outdated equipment including cooling towers, rooftops control and automation systems etc.

Professional Relations - Located and interact with cost effective vendors. Extensive network of resources to provide almost any industry related service. Long, documented history of customer service satisfaction with an emphasis on rapid response and adequate follow up. Personally requested for all types of tenant resolution.

Mechanical/Electrical Background - Assumed responsibility for all aspects of repair and maintenance of HVAC equipment including chillers, boilers, fans, pumps etc. Retrofitted several boiler rooms with new automated control to provide a greater level of Energy Management and better operational control

Work History:

Museum of Science, Boston, MA 2010 - Present

Mechanical Systems Supervisor - Daily oversight of multiple tradesmen, work orders, purchasing, emergency response and contractor interaction.

Lincoln Property Company, Boston, MA 2008 - 2010

Chief Engineer - Opened and commissioned the newest building in Boston while providing daily support for a 125,000 Sq. Ft Class A tenant build out. This included ongoing access and coordination of all building systems and trades during construction.

A.W Perry, Inc, Boston, MA 1998 - 2008

Systems Maintenance Administrator - Provided maintenance and service to a portfolio of more than a dozen commercial properties. Also, scheduled and coordinated all building system testing: fire alarm, elevator inspections, fire pumps,

Massachusetts General Hospital, Boston, MA 1990 - 1998

1st Class Refrigeration Technician - Operated, maintained and installed various HVAC equipment including heat pumps, fan coils to serve occupants, data centes, animal facilities and other critical applications.

Bank of New England, Boston MA 1985 - 1990

Mechanical System Supervisor -Responsible for the mechanical critical facility management of a 320,000 sq ft data center.

Education: Northeast Institute of Technology - 1981

Peterson School of steam Engineering - 1984

New England Fuel Institute - 1989

Building Owners and Managers Institute International - 2006 SMT/SMA

Licenses/Certifications: Refrigeration Technician #13681, EPA Universal Certification #119******* Construction Supervisor #068786, OSHA - 10, BOMI - SMT/SMA

Affiliations: Linkedin, Previously served on the BOMA Boston engineering Committee, authored newsletters, participated in the Toby awards process.

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