Customer Service Engineer
Resume:
Kelly Shadel
Email: *********@********.***
Address: ***** **** ****** **** *
City: Janesville
State: WI
Zip: 53546
Country: USA
Phone: 608-***-****
Skill Level: Experienced
Salary Range: 50
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
KELLY MICHAEL SHADEL
*********@********.***
SUMMARY
A professional who is skilled in Networks, Security, Servers, Workstations and other related systems.
Providing customer assistance and solving technical support issues. Fosters a lively and professional
work environment and values commitment to excellence, innovation, and customer service.
EDUCATION
Denver University
MS Telecommunications
Columbia College
BS Business/Management Info Systems
Milwaukee Tech
AS Computer Science
* A+
* Network+
* CNE
EXPERIENCE
Jan 2010 to Present Self Employed, Janesville, WI
CONSULTANT
* Performing computer consulting for small and home based businesses as well as the general public.
1995 to April 2010 Jefferson County MIS Jefferson, WI
SENIOR MICRO SPECIALIST
* Supported and secured 500+ node, 37 server, 9 building Windows LAN/WAN network including a large number
of Vendor/State App servers.
1993 to Sept 1993 Omeada Medical Madison, WI
CONSULTANT
* Installation of company wide network
1993 to Feb 1994 Amoco Chicago, ILL
CONSULTANT
* Consulting on a network to reach satellite gas stations
1992 to June 1993 Valcom/More than Computers Madison, WI
NETWORK SPECIALIST
* Install and support networks for numerous Businesses throughout Madison
1985 to 1992 Jones International Englewood, CO
ENGINEER
* Installed, maintained, and supported 200 node Network.
* Recommended and implemented complete desktop solutions.
1983 to 1987 Total TV of Wisconsin Janesville, WI
PC Consultant
* Recommended and implemented complete desktop solutions.
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