Sales Customer Service
Resume:
glen scarberry
Email: *********@********.***
Address: **** *********** **
City: huntington beach
State: CA
Zip: 92649
Country: USA
Phone: 714-***-****
Skill Level: Management
Salary Range: 50
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
GLEN A. SCARBERRY
5401 Hendricksen Drive * Huntington Beach, CA 92649
Telephone: 714-***-**** * E-mail: *********@********.***
SUMMARY OF QUALIFICATIONS
Significant experience and a record of accomplishments provide excellent qualifications in SALES/ MARKETING, CUSTOMER SERVICE, PUBLIC RELATIONS, TRAINING and MANAGEMENT. A pro-active and assertive sales specialist who welcomes a broad scope of responsibilities and the opportunity to increase sales and profits. Command outstanding communication and interpersonal skills.
Aggressively prospect and generate new accounts. Very resourceful and adaptable. Motivated and enthusiastic towards customers and co-workers. Exhibit a flexible attitude, performing successfully independently, as part of a cooperative team effort, or in a management capacity. Can analyze any situation and promptly formulate a plan. Delivery a history of dependability, integrity and a strong work ethic.
Key Strengths Include:
* Proven track record of success in expanding sales and profit margins.
* Specialize in developing and enhancing long-term client relationships.
* Successfully launched multiple new products into the construction industry market.
* Opened West Coast sales for two major manufacturers of construction fasteners.
* Possess exemplary presentation skills and outstanding sales closing abilities.
* Well-versed in all aspects of inventory management and optimizing warehouse services.
* Design and create effective marketing literature and trade show booths.
* Highly knowledgeable in all facets of the hardware/construction supply industry.
CORE COMPETENCIES
Merchandising Training & Mentoring Sales Strategies
Strategic Planning Partnership Development New Product Development
Team Building Operations Policies & Procedures Project Management
P&L Management Channel Marketing Consultative Sales
PROFESSIONAL EXPERIENCE
SALES REPRESENTATIVE - SOUTHERN CALIFORNIA * The Hillman Group - Cincinnati, OH (Headquarters)
Marketed and sold this company`s line of fasteners and related products throughout the greater Los Angeles area. Cultivated and developed highly profitable, long-term relationships with 100+ retail hardware stores, lumber yards and home centers, including Ace, Tru Value, Home Depot and Lowe`s.
Actively prospected for new sales while tending to the needs of existing portfolio of accounts. Conducted sales presentations at client locations for store owners and managers. Worked closely with the Distribution Center to coordinate delivery schedules to meet client needs. Sold an inventory of 200,000+ SKU`s comprised of fasteners, builder`s hardware and other DIY products. (1996 to 2012)
* Generated over $500,000 in sales hardware products annually.
* Doubled sales in the first three years with the company.
* Consistently met all sales quotas and delivery schedules.
* Ranked in Top 5% of the company in obtaining new business.
* Introduced multiple new products that increased sales for client stores.
* Successfully utilized knowledge of customer sales histories to optimize their inventories.
* Trained new sales reps on products, company policies and successful presentation techniques.
* Created in-store merchandise displays and negotiated prime shelf positioning.
GLEN A. SCARBERRY Page 2
PROFESSIONAL EXPERIENCE (Continued)
MANAGER - WEST COAST DIVISION * ITOCHU (C.Itoh) Building Products - New York, NY (Headquarters)
Opened the Western US market for this manufacturer/distributor of construction fasteners. Hired and trained a team of inside sales representatives, warehouse personnel and drivers. Selected a new warehouse site, and designed the racking and shelving to maximize efficiency and order shipment handling. Managed forecasting, budgeting, inventory and customer service responsibilities. (1993 to 1996)
* Successfully opened 150+ new key accounts.
* Grew annual sales from zero at start-up to $3.5 million annually, and established the ITOCHU name in the Western United States.
* Developed marketing brochures and designed trade-booths for fastener conventions.
* Traveled extensively throughout the 12-state district to prospect for sales.
Prior Experience Includes:
INSIDE/OUTSIDE SALES REPRESENTATIVE - MIDWEST TERRITORY * Compass International
Anaheim, CA
Sold a line of industrial and construction fasteners throughout a 12-state Midwest territory. Created monthly -specials- that significantly increased sales. Oversaw all product orders for 200+ customers. Maintained inventory levels to assure timely deliveries.
* Launched multiple new products with specialized coatings.
* Collaborated with the company owner to develop new products that met clients` requests.
* Teamed with the Sales Manager on travel, conventions and VIP accounts.
* Directed two complete warehouse facility moves to accommodate growing sales.
ASSISTANT BRANCH MANAGER * Brighton Best Socket - City of Commerce, CA
Helped establish a West Coast branch for this national distributor of socket head cap screws, anchors, washers, nuts, bolts, studs and other related fasteners. Assisted with selecting the warehouse site, and ordering/installing all racking. Interviewed, hired and trained office and warehouse personnel.
* Designed an order-pulling system that significantly enhanced warehouse efficiency.
* Provided assistance to the Branch Manager with large quotes, orders and new projects.
EDUCATIONAL BACKGROUND
Business Courses & General Education * Fullerton College - Fullerton, CA
Certified Sales Professional
Dale Carnegie & Zig Zigler Training Seminars
Additional Professional Seminars in Safety & Driving
COMPUTER SKILLS
Windows/XP * Apple/Mac * Word * Excel * PowerPoint * Outlook
Merchandise Display Portfolio Available Upon Request
OPEN TO TRAVEL/RELOCATION
REFERENCES: Available upon Request COMPENSATION: Open to Negotiation
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