Technician Software
Resume:
Looking for a Systems Admin position (Lowell, ma)
Date: 2012-10-16, 3:53PM EDT
*********@*****.***
resume is below please email for word doc format.
if the position you have only lasts a couple of months please do not contact me
if the position you have requires relocation out of state please do not contact me
if the position you have is less then 45k/year please do not contact me
if the position you have is for a workathome.com site do not contact me
my credentials are as follows:
i have a 2 year degree in computer science with 10+ years of experience with windows, linux and mac OSx
i am currently working at HanscomAFB with an active secret clearance and i am capable of acquiring a higher lvl if the company needs me to have it
i am able to pass a drug screen/test
the position i would like should be a network security analyst or similar position with room to advance and grow with the company over a LONG-TERM period
i am willing to go back to school for college degree only such as bachelors and masters
i have a 2 year degree from middlesex community college and attempted to acquire a second 2 year degree from Horry georgetown Technical college in Conway, SC
any other questions please email or call information is provided below will send references upon contact only
Paul John Spuria
46 Spaulding Rd
Chelmsford MA 01824
pspuria81 gmail com
OBJECTIVE
Seeking an upper-level technical position utilizing my computer expertise, professional experience, and education to establish a career with a growing company on a long-term basis
PROFILE
Current Security Clearance at Secret level
Systematically troubleshoots basic PC systems
Installs, Configures, and utilizes Linux Systems
Configures Cisco router and PIX Firewall devices
Supports various versions of MS OSes including: Microsoft Windows 2k3/8 Server, XP and windows 7, Red Hat Enterprise Linux, Ubuntu, Suse Linux Enterprise Server/Desktop
Maintains Active Directory services
Implements Hardware and Software Repairs and Upgrades on computer systems
Works well both independently and in a group
Excellent communication skills, both written and verbal
Good problem solving and analytical skills
Skilled in OS commands and Batch scripts
Knowledge of cluster management systems such as VMware
PC hardware build, installation, and support
Network printers and file servers, Network hardware installation and support
Network addressing, sub-netting and routing, Network and server security, including anti-virus, intrusion detection
Network protocols including TCP/IP, SSH, SSL, SNMP, DHCP, DNS, VPN configuration, primarily IPSec and PPTP
Networking protocols and security such as 802.3ad, 802.11b, 802.11g, 802.11n, WPA2, WEP, WPA
Xen management and virtualization for Suse Linux Enterprise Server 10.x/11.x
EMPLOYMENT
Lockheed Martin, Hanscom AFB, MA 03/10 - Present
Systems Administrator Level 3
Creates tickets for issues completed or working on
Schedules long-term projects
Migrates windows profiles to new machines
Implements new machines to new/current users
Repairs network connections via software/hardware
Assigns Laptops for traveling users
Updates Active Directory to current status
Tracks inventory database
Supports MS Outlook and Office 2007/2010
Manages, creates, and unlocks user accounts in active directory
Implements Active Directory group policies
Participates in Phone support rotation
Snom, Beverly, MA 02/10 -- 03/10
Help Desk Support
Supported Voice-over-IP phone issues
Diagnosed firmware issues/upgrades
Repaired and tested RMA phones
Tested Beta firmware for phones
Verified new and current options for phone models
Lucky Gorilla Computer Repair, Hubbardston, MA 12/09 - 02/10
Field Support Technician
Repaired and troubleshoot Laptop and desktop systems
Offered and suggests hardware upgrades
Answered all technical questions
Explained how computers work and their functionality
Prioritized Customer Satisfaction
Quantum Reverse Logistics, Littleton, MA 09/09 -- 12/09
Warehouse Technician
Replaced motherboards
Installed anti-virus and spyware software
Tested hospital equipment
Troubleshot Hardware and Software issues
Answered questions via phone and email
Recovered and restored data
Supported Active Directory Services
Scheduled system Backup and Restore using different backup software
AVX, Myrtle Beach, SC 11/06 -- 08/09
Desktop Support Analyst
Provided level one technical support
Ran internal technical support for staff, including internal desktop support and troubleshooting hardware and software issues
Gave software support and technical assistance to end users
Carried out primary level troubleshooting (diagnose, identify, troubleshoot, and resolve problems) of issues presented to helpdesk
Used of remote applications such as Remote desktop connection
Provided on-site application training and technical support on an as-needed basis
Performed software testing and analysis
Maintained company hardware and software inventory
Supported and maintain corporate security, backup and recovery procedures
Maintained and perform hardware set up, proper configuration and system modifications to assure high availability and performance
Managed and administered Windows servers on a 24x7x365 basis
Supported end user computing resolving hardware and software issues
Operated desktop support via phone/email and in person for all local and remote users on a 24x7 basis
Provided LAN/WAN, Database, Internet, Remote, and Hardware administration, troubleshooting, support and maintenance
Responsible for Setting up and cloning of new and old PCs
Installed set up for new employee, relocating phones, troubleshooting outages
Supported after hours issues
Supported Systems security, monitoring, back-up, and disaster recovery with programs such as:
Comm-Vault and Net-Backup
Tivoli Work Scheduler (TWS)/ Maestro Job Scheduler
Monitored Systems with HP Open-View and other 3rd party system monitoring software
Cluster management software such as Veritas Cluster Service and VM-Ware
Philips Medical Systems, Andover, MA 7/05 -10/06
Help Desk Support
Resolved issues through Emails, Voicemails, and dispatched calls to 2nd level
Supported Lotus Notes, Tivoli, VPN programs (vRAS/iPASS), Active Directory, Windows 2000/XP, User accounts, Password Resets
Remotely connected to users machine for troubleshooting via MS net-meeting and Sametime
Monitored Philips Web Servers remotely
Processed ATOS origin tickets
Renewed, Reset, and troubleshot RSA Secure-ID tokens
Pre-Owned Electronics, Bedford, MA 11/05 -- 03/06
Computer Repair Technician
Troubleshot Desktop and Laptop issues
Interacted with customers regarding software issues and virus removal and protection
Reinstalled Operating Systems and Drivers
Banctec, Dallas, Texas 04/04 -- 7/05
Field service technician Dell contractor
Onsite repair, troubleshoot Dell equipment
Shamrock Parts, Westford, MA 03/03 -- 4/04
Laptop dis-assembler
Disassembled laptops
Checked quality of parts
Packaged and Serialized parts for shipping
Hewlett Packard, Andover, MA 11/01 -- 03/03
PC/Laptop Technician
Tested power supplies, laptops, Desktops and Printers
Ran Diagnostic software
Analyzed data to confirm operational efficiency
SVC Systems, Billerica, MA 03/01 -- 11/01
Systems Technician
Tested systems to ensure the elimination of bugs or viruses
Developed procedures for Quality Assurance testing
Monitored Wireless and Wired Networks
Installed anti-virus and spy-ware software such as McAffee, Norton, AVG
Tested hospital equipment
Troubleshot Hardware and Software issues
Answered questions via phone and email
Recovered and Restored data
Provided On-site repair and services
Managed MS Windows 2000, 2003 and 2008 Servers
Supported Active directory Services for user account/privileges
Scheduled system Backup and Restore
Supported Mac OS
Maintained websites in HTML format
Authenticated, Authorized and Accounted network, internet and user services
Strong writing skills and professional phone etiquette
Middlesex Community College, Lowell, MA 09/00 -- 06/01
Computer Diagnostic Technician
Repaired and maintained 75 desktop computers, printers, monitors, scanners, and other hardware
Assigned and monitored projects, troubleshooting technical issues and implementing results with other departments
Mikronix Computer Company, Hyannis, MA 05/00 -- 09/00
Helpdesk Support Technician
Provided end-user training for new software and hardware
Implemented customer support system by developing procedures to provide effective technical support
Assisted with the repair of computer systems on site for existing customers
Provided telephone support for software and hardware problems
Chelmsford High School, Chelmsford, MA 09/99 -- 5/00
Computer Repair Technician
Coordinated the testing of Windows 98 and all application software
Developed and installed operating systems
Performed upgrades on existing computer systems
Tested systems to ensure the elimination of bugs or viruses
EDUCATION
Middlesex Community College, Lowell, MA 2000 -- 2003
Associate Degree in Computer Science
Computer Telecommunications Technology
Training Unlimited, Lowell, MA 2005
CompTIA A+, Network+ and Security+ Prep course completion
Horry Georgetown Technical College, Conway, SC 2007 -- 2008
Associate Degree in Network Security (completed 30 credits)
Computer Network Security
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