Quality Assurance Software

Stan Taylor

***** ******** *****, ************, ***** 78660

voice: 512-***-**** - email: ****@******.***

Personal web site: http://www.aphids.com/stan/

Personal blog: http://www.aphids.com/stan/blog/

Agile testing blog: http://www.aphids.com/agiletesting/

LinkedIn profile: http://www.linkedin.com/in/stantaylor

Applied Skills

Software QA leadership: Ten+ years of experience developing and implementing QA

processes, and developing and leading software QA programs and teams

Software quality assurance: Fifteen years of experience as a software QA engineer,

writing and executing test plans and test cases in highly structured and loosely

structured development environments and performing all types of testing (functional,

installation, acceptance, browser compatibility, load, stress, performance, volume);

several years of experience managing software QA programs. Extensive experience writing

and executing automated testing scripts (primarily with SilkPerformer and WebLoad)

Test automation software: WATIR, SilkTest, SilkPerformer, WebLoad, Mercury TestDirector,

SilkCentral Test Manager, SilkCentral Issue Manager

Platforms: UNIX, Linux, Android, Windows (95, 98, Me, NT, 2000, XP, 2003, Vista),

Macintosh, MS-DOS

Programming languages: Perl, SQL, JavaScript, Java, PHP, UNIX/Linux shell, SilkTest

4Test, SilkPerformer Benchmark Description Language, HTML, CSS

Database systems: Oracle, MySQL, PostgreSQL, Microsoft SQL Server

Other software: JUnit, Subversion, Bugzilla, StarTeam, Requisite Pro, Jira, Rally,

CaliberRM, VMWare, RoboHelp, PVCS Tracker, WebLogic, JBoss and Tomcat application servers,

Microsoft Exchange, Windows domain administration, Lotus Notes administrationProfessional Experience

Senior Test Automation Lead

Polycom, Austin, Texas

January, 2010-present

Develop test automation programs for HD video conferencing products using SilkTest and

SilkPerformer, Java/JUnit, and Android instrumentation

Manage the execution of multiple test automation projects with a globally distributed

team (US, China, India)

Develop and implement manual and automated test management processes using SilkCentral

Test Manager

Write custom test management reports using SQL and BIRT (from SilkCentral and Jira data)

Web Site and Application Developer

Aphids Communications, LLC (co-owner) and as a private contractor, Austin, Texas

April, 1997-present (very part-time; we're still officially in business but rarely doing

any work now)

Responsible for all aspects of running a small web site and web application development

company

Developed database-driven dynamic web applications using PHP and MySQL

Created web sites, including site architecture, graphics design, HTML coding, etc.

Developed e-commerce sites with online credit card purchasing

Implemented a rich text HTML email marketing campaign and delivery and management of rich

text subscription email newsletters

Lead QA Engineer

Hyperformix (acquired by CA), Austin, Texas

April-December, 2009

Performed all types of testing on desktop and server software

Developed and implemented automated testing

Architected and implemented agile QA processes and practices, including defect and test

management

Coach agile teams

QA ArchitectBorland Software Corporation (acquired by Microfocus), Austin, Texas

April, 2008-April, 2009

Architected and implemented agile testing practices for globally distributed teams

Coordinated efforts between product development teams and offshore enterprise test team

Standardizeed QA standards and practices across teams where possible

Oversaw development of company-wide quality dashboard for senior management

Architected and implemented internal deployment and integration of Borland's business

management products for the monitoring and management of the company's software

development process

Served a leading role in internal agile transformation and in presenting the company's

agile transformation to customers

QA Staff EngineerBorland Software Corporation (acquired by Microfocus), Austin, Texas

April, 2006-April, 2008

Architected and implemented QA processes (e.g., defect tracking, test case management,

automated testing strategies, etc.) for Borland's first agile teams

Scripted and executed automated GUI tests using SilkTest

Created and executed test plans and test cases using SilkCentral Test Manager

Created and maintained virtual test lab resources via VMWare virtualization

Director of Quality AssuranceBetweenMarkets, Inc. (acquired by Inovis), Austin, Texas

May, 2004-April, 2006

Responsible for creating and managing a software QA program, including budgetary control

Perform all types of testing of a hosted (ASP) enterprise B2B data quality application

(Java/J2EE)

Created RFP for outsourced QA team, took bids from and selected contract company in Costa

Rica, resulting in significant savings

Supervise outsourced testing team previously in India, currently in Costa Rica

Manage defect reports via Scarab

Manage test case development and execution

Write test plans and test cases

Manage testing lab

Create test data in various XML and EDI standards

Director of Quality Assurance

MessageOne (acquired by Dell), Austin, Texas

September, 2003-May, 2004

Responsible for creating and managing a software QA program

Performed all types of testing in complex Windows/Linux, C#/Java environment

Maintained test labs of client environments, including Windows domains, Microsoft

Exchange servers and Lotus Notes servers

Quality Assurance Technical LeadThe Cobalt Group (acquired by ADP), Austin, Texas

June, 2002-September, 2003

Planned all resources and schedules for functional and performance QA work for new and

ongoing enterprise Internet-based CRM software applications used by over 4000 auto

dealerships in North America

Supervised a team of QA functional test engineers in Austin and Bangalore working on

multiple projects

Coordinated automated testing work using RadView WebLoad and Mercury WinRunner

Reported QA team status to executives

Wrote test plans and test cases

Executed manual and automated testing of J2EE-based applications running on BEA WebLogic

servers

Executed automated tests using Mercury WinRunner

Managed resource contention between ongoing development projects and urgent defects

reported in production

Managed defects using Bugzilla

Managed test case development and execution using Mercury TestDirector

Tested localized French Canadian version of software

Lead Software Quality Assurance EngineerSalion, Inc., Austin, Texas

November, 2000-April, 2002

Responsible for creating and managing a software QA program, including budgetary

responsibility, hiring and staff supervision

Hired and managed one additional QA engineer

Evaluated, recommended, purchased and implemented automated load testing software

(Radview WebLoad)

Architected, implemented and managed automated load and performance testing program

Wrote and executed system test plans and test cases (using Rational Requisite Pro) for

high-capacity J2EE web application

Coded and executed load and functional tests using Radview WebLoad

Wrote product documentation, including online help (using RoboHelp), printed user manual,

and training materials

Conducted on-site user training classes

Ensured that development team followed USDP-based (Unified Software Development Process)

procedures

Evaluated, acquired, implemented and administered enterprise-wide defect tracking

software

Installed, configured and administered Rational RequisiteWeb server software.

Senior Software Quality Assurance EngineerExcite@Home, Inc., Austin, Texas

July, 1999-October, 2000

Wrote and executed system test plans for web-based software applications (e.g., Excite's

chat, voice chat, and instant messaging), including functional, usability, browser

compatibility, performance, installation, load and stress tests.

Coded and executed automated functional tests using SilkTest

Coded and executed automated load and stress tests using SilkPerformer

Set up and maintained usability and browser compatibility testing lab with PCs and

Macintoshes.

Software Quality Assurance EngineerSMART Technologies, Inc. (acquired by i2 Technologies, Inc.), Austin, Texas

September, 1997-June, 1999

Wrote and executed system test plans for high-capacity web server software, database-

driven web-based applications on Windows NT platform and Windows NT GUI applications

Coded and executed automated test cases in SilkTest, RadView's WebLoad and Perl

Organized and supervised formal reviews of development documentation (requirements and

design documents, system test plans)

Coded and helped to deploy automated regression test suites (using WebLoad)

Deployed disk imaging for QA lab machines to facilitate a more standard testing

environment and to allow installations on clean machines with significantly shorter

preparation time

Evaluated, recommended and implemented enterprise-wide defect tracking software package

(

Intersolv's PVCS Tracker)

Software Quality Assurance Engineer

AT&T Easy World Wide Web business web hosting service, Lincroft NJ

November, 1996-September, 1997

Wrote and executed test plans and test cases for testing of applications with web-based

interfaces

Tested features of UNIX-based (Sun Solaris and Silicon Graphics Irix) web hosting

service, using including FTP, web site authoring and publishing, web server file

management, web server software management

Tested compatibility of Windows 95 and Macintosh web site authoring software (Microsoft

FrontPage, NetObjects Fusion) with AT&T s web hosting service

Tested compatibility of Windows 95 and Macintosh web browsers for accessing web-based

applications

Software Quality Assurance Coordinator

Logos Corporation, Mt. Arlington, NJ

January, 1994-November, 1996

Managed quality assurance program for development of human language translation software

applications in HTML/CGI, Microsoft Windows, and Windows 95, and UNIX/Motif

Performed all aspects of software quality assurance: development of test plans and test

cases, unit, integration, acceptance testing.

Designed and managed beta testing program

Developed specifications for word processor format parsers, including HTML, SGML,

FrameMaker MIF and RTF

Hired, trained, and supervised software quality assurance staff members

Researched and recommended hardware and software purchases for software quality assurance

program

Provided technical support for UNIX machines (SUN) and language translation software

products (UNIX and Microsoft Windows)

Developed and taught in-house training courses for quality assurance and customer support

staff members

Verified conformity of software interfaces to design standards for HTML/CGI, Windows 3.1,

Windows 95, and UNIX/Motif

Assured technical accuracy and appropriate style of end-user software documentation in

English and German

Software Quality Assurance Consultant

Houghton Mifflin Company, Software Division, Boston, MA

October, 1993 (three-week contract position)

Evaluated accuracy and coverage of German-language linguistic grammar- and style-checking

software

Software Tester and Lexicographer

Siemens Nixdorf, METAL development site, Austin, TX

May-September, 1993 (half-time contract position while attending graduate school)

Tested linguistic improvement of language translation software during on-going

development (English to German)

Developed lexical data for language translation software (English to German)

Education

Ph.D., Translation Studies/German Cultural Studies, The University of Texas at Austin,

1997

B.A., German, with honors, The University of Texas at Austin, 1986

Languages

Native speaker of English

Near-native fluency in German

Moderate fluency in French

Permanent location of this document:

http://www.aphids.com/stan/resume.php

Last modified: March 1, 2012

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