Niamh Ramirez
Email: ********@******************.***
Address:
City: San Francisco
State: CA
Zip: 94109
Country: USA
Phone: 415-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accomplished management professional with 5 year experience in a fast paced, high volume environment of over 300 employees. Controlling purchasing and receiving of inventory for a sales volume of $400,000 per week. Creating a team building environment while developing and mentoring junior managers and staff members. I would list my strengths as a problem solver that excels in guest relations.
Educational Background:
High School Dipolma from D.I.T. Cathal Brugha Street, Dublin OH 1/2001 to 8/2002 (Hospitality Management)
Job History / Details:
Executive Summary
Accomplished management professional with 5 year experience in a fast paced, high volume environment of over 300 employees. Controlling purchasing and receiving of inventory for a sales volume of $400,000 per week. Creating a team building environment while developing and mentoring junior managers and staff members. I would list my strengths as a problem solver that excels in guest relations.
Core Qualifications
Team leadership
Customer relations
Staff training/development
Employee scheduling
Policy/program development
Consistently meet goals
Cross-functional team management
Staff development
Held full accountability scheduling and training for the restaurant
Investigated and resolved wide-array of customer complaints and inquires, ensuring high level of satisfaction
Professional Experience
June 2008 to Current
The Cheesecake Factory San Francisco, CA
Senior Manager II
- Bakery manager: accountable for all financial, scheduling, and training
- Server manager : accountable for scheduling, hiring and training for a team of 130
-Responsible for mentoring and developing junior managers
- Was part of a team redesigned table format for the restaurnant increasing sales and decreaseing the wait time
- Developed a hospitality and service program that increased moral and productivity among the staff which directly influenced service scores.
Education
2002 D.I.T. Cathal Brugha Street Dublin,
Hospitality Management
Affiliations
Jakarta International School 1993-1995
The Kings Hospital 1995-1998