Customer Service Training

Diane Kleinau

Email: *********@********.***

Address: **** *. **** ****

City: Phoenix

State: AZ

Zip: 85021

Country: USA

Phone: 602-***-****

Skill Level: Experienced

Salary Range: 30

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DIANE S. KLEINAU

PHOENIX, AZ 85021-4854

602-***-****

********@*****.***

http://www.linkedin.com/in/dianekleinau

PROFILE:

To secure a position in the Administrative Field using skills and abilities to excel within a progressive work environment.

EDUCATION:

* The Glendale Community College Glendale, AZ

Award of Completion in Workplace Readiness Skills, 08/02-03/12

* Computer Skills Institute Phoenix, AZ

* Certificate of Completion in Microsoft Office 2007/2010 Training, 09/12

Advanced Skills in Microsoft Word, Excel, Outlook, PowerPoint and QuickBooks

* Certificate of Completion Medical Support Specialist Training, 10/12

Advanced Skills in Electronic Health Records (EHR)

SKILLS:

* Microsoft Office 2007/2010 Word, Excel, PowerPoint and Outlook

* Electronic Health Records (EHR)

* Dictaphone and Transcription Skills

* Executive Support Skills

* Typing 51 wpm with 98% accuracy

* 10-Key 6360 KPH with 96 % accuracy

* Phone Skills

* Superior Service Provider

WORK HISTORY:

* DIANE'S FINE THINGS Andes, NY & Phoenix, AZ

11/2004 -Present

Owner of a Victorian Reproduction Internet Website Storefront until 2009 when I was forced to shut down the business due to economic times. Presently I am selling my remaining inventory at an e-Bay Storefront.

* FOODTOWN a/k/a FRESHTOWN Margaretville, NY

01/09 -05/11

Cashier

Part time work as cashier excelling in excellent customer service skills.

PROFESSIONAL ATTRIBUTES:

* Dependable worker with spotless attendance and punctually record

* Excellent Attitude

* Team Player

* Organized With the Ability to Prioritize

* Professional

* Willingness to Learn

* Honest with Undisputed Integrity

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